I realize it's not entirely a toy related issue, but I am unsure of where this might go, or even if this is the right place to be looking for help.

For the past month or two I've been trying to contact TFsource about one or two items (and more recently about their wholesale program) through the site's contact page. I've seen no response at all. I tried to sign up for the newsletter as well a few months back and have seen nothing about that either. I was wondering if there is a direct e-mail address I could try or any other way of contacting the store.

 

Did you check your spam?

 

That's wierd as hell. I've never had to wait more than 24 hours before getting a reply. Yeah, check your spam.

 

Yeah, I always check my spam before it's deleted, and I haven't seen anything. Maybe this is an issue with my e-mail account?

 

I think you can just email [email protected] if nothing else.

But I agree that it is weird. TFSource has been nothing less than awesome to me in regards to customer service over the years.

 

I've noticed this through numerous email conversations; Curt only answers his email on Wednesdays and no matter how fast you write him back he's not getting back to you again till next Wed. It took me almost 2 months to find out the information I needed about wholesale.

 

Yeah TFSource has very good communication and response. When I've contacted, I've normally received a response within less than 24hrs.

 

I am selling some bots to them and for the most part aside from me being slow to part with the stuff and taking forever to get it mailed, its been a smooth process. there is always a snafu on the internet from time to time, like was posted above, try the direct mail link.