email verification error

Discussion in 'TFW2005 Tech Support' started by Chief Gage, Dec 16, 2014.

  1. Chief Gage

    Chief Gage Well-Known Member

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    Hey my friend Geo his verified. His account multiple times but it keeps saying it's not verified there for cannot post he has resent the email time and time again but it still doesent work any possible way to help him out?
     
  2. Chief Gage

    Chief Gage Well-Known Member

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    Hello?
     
  3. moreprimeland

    moreprimeland Optimus told me to do it!

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    FYI Tech Support folks...... I've vm'd some things that might help, if not, one of you more techie mods will have to give them a heads up.. I've explained some of the server upgrade problems that might be causing this to happen, if it's not that, IDK.
     
  4. Tony_Bacala

    Tony_Bacala Car Robots Professional Administrator

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    Is the user name - Geo - exactly?
     
  5. moreprimeland

    moreprimeland Optimus told me to do it!

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  6. Tony_Bacala

    Tony_Bacala Car Robots Professional Administrator

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    I have manually resent the email activation codes. Have him check his email, including spam folders. Thanks!
     
  7. moreprimeland

    moreprimeland Optimus told me to do it!

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    Thanks, will do.
     
  8. Chief Gage

    Chief Gage Well-Known Member

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    Hey guys Geo informed me that he still has not recieved any new activation codes in his email I just asked MPL if its possible for him to start a new one but she said no because of the one account per user rule which i knew before asking i just thought i would ask he has reset everything and has done everything MPL has told me to tell him to do but it still has not worked
     
  9. moreprimeland

    moreprimeland Optimus told me to do it!

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    CG... so as not to be confused with the ponies... I'm mpl. :D 

    Also, please be sure to that he has cleared cookies, deleted history, website links, browsing, etc. Tries again, then please link his account here too. Thanks.

     
  10. Chief Gage

    Chief Gage Well-Known Member

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  11. Tony_Bacala

    Tony_Bacala Car Robots Professional Administrator

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    Please have him add [email protected] to his contacts in gmail (must be logged into gmail via browser, not app on phone).

    Please have him check "All Mail" "Spam" "Trash" and any other label/folder for any email from TFW2005. It will be listed as "TFW2005 - The 2005 Boards" as the sender. Do all this via the browser, not an app or any other way.

    I will resend these again now.
     
  12. Chief Gage

    Chief Gage Well-Known Member

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    thank you very much I will get him to do so thank you will let you know once he gets back to me
     
  13. Chief Gage

    Chief Gage Well-Known Member

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    Hey its working now Geo is now registered thank you all for helping him out! !!!!!
     
  14. moreprimeland

    moreprimeland Optimus told me to do it!

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    Yay, that's good news!