X-Transbots MX Series Berserkars / Monolith (Stunticons/Menasor)

Discussion in 'Transformers 3rd Party Discussion' started by daimchoc, Jul 15, 2017.

  1. nomolos

    nomolos Well-Known Member

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    wow. what a shitty way to do somebody.
     
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  2. ShmoopsMcGoo

    ShmoopsMcGoo Well-Known Member

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    What a hot mess. I've slowly been seeing an increasing amount of issues like this out of TFD. Hope they'll do you right on this one.
     
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  3. Decepticon13

    Decepticon13 Well-Known Member

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    WTH. No foam sheet or even bubble wrap? I mean, it's poor handling by shipper but they should protect it better than that.
     
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  4. SJW

    SJW Well-Known Member

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    That is disgraceful. Sorry to hear you’ve experienced that.

    Does make you wonder what goes through the brains of the seller sending something in that way where they think leaving it to luck it will arrive without damage. Inviting aggro when all they had to do was take a little longer properly packaging it for the journey.

    I’d be livid. Get them to send another properly protected.

    I recall Amazon US sending X-spanse in a Jiffy bag which started its journey from West coast US to the East coast and then on to the UK. Funnily enough, that arrived trashed at my home.
     
  5. divinecomedy

    divinecomedy Board Certified Fans Trollar

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    I will never do business with TF-Direct again. One time I purchased an in stock item from them and they had the galls to ask for additional money. When I asked for a refund, they were silent for the longest time so I opened a case with Paypal.
     
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  6. mantisfists

    mantisfists Well-Known Member

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    Ebay:
    They did the same thing to me, and it was a significant amount of money. Had some shipping issues that didn't go well, either. I had about 6 or so preorders with them that I've cancelled and I, too, will no longer do business with them and have told them such.
     
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  7. CigarJackal

    CigarJackal Cy-gar smoking beast warrior

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    Ebay:
    My package from TF direct never arrived (tracking still showing at LAX since Jan 2020).

    They refused to help in any way, and I was told that I would have to absorb the loss.
     
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  8. Doom Slayer

    Doom Slayer Unrelenting force of nature

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    They can absorb my fist. You don't treat customers this way.
     
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  9. divinecomedy

    divinecomedy Board Certified Fans Trollar

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    Guys, not sure if you knew this already, the first rule of buying from Chinese stores or any store really is to use Paypal. That way you are covered by Paypal's Buyer Protection Program which supersedes policies set by stores. A store can say something like "you'll get store credit for bla bla bla". You don't have to accept it, you can just ask Paypal to intercede on your behalf and you'll get your money back.

    I've done this for stores in the US (USAGundamStore is an example) and a couple of Chinese stores overseas.
     
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  10. Doom Slayer

    Doom Slayer Unrelenting force of nature

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    I've only used Paypal and I will continue to do so. Thanks for this tip though, I didn't know this.
     
  11. Ryan F

    Ryan F Transform and Roll Out!

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    Thanks everyone for the support / advice /encouragement / sympathy. You’re a great bunch of people!

    As I said before, this is my first ever problem with TF-Direct, so I’m willing to give them the benefit of the doubt, and I’ll try my best to resolve things amicably.

    If not, I’ll file a PayPal dispute as a fallback option.

    That said, I’m a little disheartened to hear that a few of you have had issues with them… I hadn’t heard of them being unreliable.

    I guess that’s another entailer off my list…
     
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  12. Doom Slayer

    Doom Slayer Unrelenting force of nature

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    I have never used TF-Direct so I cannot comment on products and deliveries thereof. I use ShowZ and RoboToyBase and I haven't gotten a single damaged package yet. In fact, I spend more time opening the boxes that contain the boxes with the figures than unpacking the figure itself. Even when DHL tossed a package into my backyard on the stone pavement, it was still intact.

    I do hope it will work out for you man, I really do!
     
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  13. CigarJackal

    CigarJackal Cy-gar smoking beast warrior

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    Ebay:
    Took too long. PayPal wouldn't help.
     
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  14. primetime77

    primetime77 Well-Known Member

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    Thjs is enough for me never to use tf direct again except as a last resort. Between yours and a couple other stories.. that shop is now lowest on pecking order.
     
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  15. Teletran-1

    Teletran-1 Wellest-Known Member

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    I’ve never heard a good TFDirect story.
     
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  16. 4249david

    4249david Click my avatar, you won't regret it...

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    A man, a horse and a giraffe walk into TFDirect...
     
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  17. banjoted

    banjoted Timelord

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    In the interest of balance, I've used TF Direct around a dozen times over the years and always had positive experiences.
     
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  18. Yankee0

    Yankee0 I own one jacket.

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    TFDirect quickly throw the giraffe out, they saw what happened to the last toy company to have one... :cry 
     
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  19. Fortynickel

    Fortynickel Interim Head Warehouse Spelunker

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    I thought the first rule about buying from Chinese stores is that you DO NOT talk about buying from Chinese stores!
     
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  20. primetime77

    primetime77 Well-Known Member

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    i have used them several times a well without issue but in the past 3-4 months this is at least the 4th or 5th complaint (i didn't track them) i've read on these boards. This no packaging thing is pretty egregious especially given that part of the appeal of the youth version is the packaging. I should ding TFSource for something while i'm at it. They BENT the part of the box that sticks up for packaging on the youth stuff i ordered from them recently permanently creasing the packaging. If these weren't extras and i didn't have other copies and their mint-ish boxes....i'd be pretty peeved.
     
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