What is up with ebay buyers lately? Is there no longer morals for the site? Do they not believe that if you buy/win an auction you have to pay for it? I had a guy buy my MIB Predaking reissue a two weeks ago and then when I sent him in the invoice asked for more pictures and decided he did not want it. On Saturday I had a person make an offer for my Transformers lot which I accepted. It is now Tuesday and I have sent them 3 invoices and 2 messages without any response. Then you get those people that will be $1000 on auctions and not actually pay for them when they win them. What the hell is going on with this site? Why is ebay just letting people get away with doing this? Yet, because a guy in Greece has not received an item I shipped him, and the tracking number says it is still in transit, ebay is now up my ass and has put the amount he paid INCLUDING HIS SHIPPING on hold from my Paypal account to refund him if he does not get the items. WHAT THE ****?! So not only do I lose out on the $54 he paid me, the $54 worth of product, but they are also making me refund the $32 he paid for shipping even though I used that $32 to ship them to him, meaning I am losing out on double the amount he paid.
Yup. ebay almost always sides with buyers over sellers. I've been fairly lucky to not have to deal with anything like that. And the one time there was a conflict, some douche tried to tell me I switched the description of the item after they bought it. Luckily ebay sided with me and he had to take responsibility for his own inattention to detail.
Ebay favors the buyer, plain and simple. My gf sells cards and posts some figures on occasion, and has been burned enough times by those that claim to never have received items or not paid that her block list is rather impressive. Also, sucky buyers don't need to fear the ramifications since eBay doesn't allow for sellers to leave negative feedback. Gads that site has gone to shit.
Oh yeah, I forgot about that part. Even though I was found in the right, ebay didn't remove his negative feedback on me. It tarnished the 100% feedback I had for over 10 years due to this guy's greed.
I bought 2 quantity of a figure I wanted, and still paid for both of them. I am hoping to sell the other, I wouldn't feel right not paying for it after I won it.
Thankfully I have never had a problem, but it is rediculous what goes on, the biggest problem I have is people leaving no feedback at all I know the one guy has to be on there all the time he has tons of sales going on at anyone time so I know he knows he needs to leave it but won't. Also have another buyer that just decided not to leave feedback, it's so old.
I have one piece of work that won an auction a month ago. I invoiced a few times, nothing. The person contacted me once a couple weeks after the auction with an attitude that they were going through stuff, and that was all I got, over a 15 dollar auction. So I submitted a cancellation request, which the buyer rejected without reason. I then contacted eBay about this issue and they had the auction cancelled. Then out of nowhere the person paid me yesterday, after I had long forgotten about this auction. It's like WTF?! Sellers aren't at the buyer's beck and call. You win, you pay promptly. It's simple as that really, no lame excuses and attitudes, forcing someone hold product for a month! So yeah back to the story...I sold these to someone else already after eBay told me they cancelled, (who paid promptly without issue) and they're gone. Not even going to bother contacting/refunding this person for awhile. Maybe had I gotten a polite email and circumstances sufficed things would have been different. But the way this played out...the nerve of some people. F*** em.
You're extracting a pattern from two bad experiences? That's rich. When I moved out of Belgium, I tried selling most of my furniture and other possessions. The larger items were P&P, but practically half the buyers failed to show for one reason or another. There was no time to relist them, so I lost quite a bit of money from that venture unfortunately.
The scam that I get a lot is buyers contacting me after the auction and saying the item has a paint scuff, etc. They don't want to return the item. But they want a partial refund. So what do I do? I can refuse and take on a Paypal claim or just send them some money back. I used to sell a huge amount of stuff on eBay. Now it's a few things every now and then. And even that is becoming unbearable.
My worst selling experience was years ago with the limited edition Cowboy Bebop set. Back in the days where DVDs were really worth something. I sold mine for 500 dollars. The buyer complained the box got damaged during shipping. Not likely given I packaged it very well. I could have been out 500 dollars but luckily my brother had a set and he agreed to give me his box for 50 dollars. Shipped that out, and that was the end of that. What really irks me these days as a buyer, are the sellers that will list video games "like new", and they come with scratches anyway. How hard is it to read the descriptions and mark it "good" or something? Another problem I had recently as a buyer was buying an Encore SkyLynx for 50 bucks MIB. The toy was GROSS! Had a sticky residue all over the damn thing. Threw it back in the shipping box not giving a f*** how it went back, got my refund, and bought one for 70 MISB.
I had a friend who sold a Samsung Galaxy S III on ebay. After three days of several attempt at sending invoices, the guy didn't pay. The next day, the dude messaged him saying he has no funds to pay for the phone. Asshole -.-
This is exactly what I'm talking about here: http://www.tfw2005.com/boards/toyark/733982-mint-box-collectors-whats-logic-3.html#post8709753 People have zero concept of what "mint" means. Your case proves the point. "Complete" is not the same as "mint."
Now i do not buy or sell on ebay ( I do use it for price comparisons) so this is a neutral outsiders view on this. The day Ebay stripped sellers of the ability to leave negative feedback on buyers is the that they lost a ton of credibility in my eyes as then it ceased to be a more or less equal playing field to one slanted to the buyers. That slant suits Ebay just fine as so long as stuff is being sold it collects its fees ( and doubles up via paypal but that another matter), Honest i feels its only the lack of a viable alternative that is keeping ebay from seeing a mass exodus of sellers to a site with better seller protection.
I learned about ebay's policy that winning bidders, and buyers don't have to pay for their items won earlier this year. As soon as my last auction ended the winning bidder sent me a message telling me he wasn't paying, and I should just offer it to the runner up. I called ebay about the non-paying buyer after two days, and I was told they couldn't do anything about it. I told the representative that the policy is ridiculous, he agreed with me, but that's the best I got. The way they handle the problem of non-paying buyers is a joke, I can't even leave negative feedback to warn others about these people. I haven't sold on ebay since, it's just not safe. It makes me wish there was another auction site as popular as them.
I recently stopped selling on ebay after getting burned. I had several non-paying bidders, and the last straw was a guy who purchased a repro part from me and then complained that it was a repro. I checked the guy's feedback and found that he has never left positive feedback for anyone ever. I knew that I was essentially powerless to do anything, so I just refunded the money and then ended all my auctions. After all the fees from ebay and paypal, it just wasn't worth it. I'm done selling on ebay.
Most ebayers now are just trolls. They make accounts going around buying stuff cause they think its funny. Its not even worth selling on ebay no more due to the fees. You get charge 50 cent for insertion fee then 9% of the final sale value then 3% for paypal then shipping money then they started charging a shipping fee as well so if you list shipping as $5. They will charge you about 60cents.
As a seller, you know that you can set rules and perimeters to block buyers on who can buy on your listings right? My default setting is: Block buyers who: Don't have a PayPal account Have received 2 Unpaid item Strike(s) within 12 month(s) Have a primary shipping address in countries that I don't ship to Have 4 Policy violation report(s) within 6 month(s) Have a feedback score equal to or lower than -1 I also have my listings on BiN with "Require immediate payment".
Ebay is tuff is you are a seller, I sell still on there but not as much as I used to, I have got burned way to many times. As a buyer I buy and pay after I win. It seems like more people are bidding up a listing just to be an ass and they win and can't pay.
