I'm getting kind of frustrated- I ordered from the Bill's Toys & Games website on January 15th, and it still hasn't arrived. I ordered without creating an account for myself, and picked the shipping option that was supposed to take about a week. Anyhow, about two weeks later I emailed Bill about it and he said it had already shipped, they were just backed up because he and someone else had the flu. I said okay, that's fine. So here it is, almost a month later, and it still hasn't arrived. What does that mean? Did the post office lose it? Shouldn't it have arrived by now, even if they used the cheapest shipping possible? (the order was a MOTU General/Rattlor figure, Bumblebee and Cliffjumper keychains, and a HOC Bumblebee & Spike. I really want that Rattlor, I had one from the original line as a kid.) What should I do?