Toyworld Constructor (Devastator/Constructicons)

Discussion in 'Transformers 3rd Party Discussion' started by daimchoc, Aug 7, 2015.

  1. XXLMagnus

    XXLMagnus King of Kings

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    The GT faction welcomes all who now see TW with sober eyes and wish to come to the light .... :)  I personally assure safe passage
     
  2. GR1ML0CK

    GR1ML0CK Dinobot Commander

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    I have to agree.
     
  3. johnnycage46

    johnnycage46 Well-Known Member

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    So should we contact BBTS directly or wait to see if TW plans to send out replacement parts with the last two figures?
     
  4. Stygian360

    Stygian360 Well-Known Member

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    Because they still make great figures, if not 100% of the time. No company bats it out of the park on every figure, so you take the good with the bad.

    Of course your question is a valid one and is one that I consistently ask myself when I buy a new KFC figure. Their plastic quality has to be the lowest of the third party companies out there today, their QC is the pits and they consistently deliver the worst quality products of all of the third party companies. But even they sometimes deliver an Andras; arguably their best release thus far. Items like this give a collector hope that better and more consistent product is on the horizon. And then they release Arkose, which IMHO is back to their old tricks of poor just about everything.
     
  5. El Duque

    El Duque Well-Known Member

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    So here is BBTS' response:

    "Thank you for following-up regarding the Constructions you have received. We have been receiving a fair amount of feedback regarding the two figures released thus far. We have not yet confirmed if replacement parts are going to be supplied at this time or in the future, however, our Product Team is aware of this matter and we will be happy to inform you once we receive any additional information. In the mean time, thank you for recognizing the importance of the fragility with the figures to help alleviate further complications from arising with the affected areas.

    When circumstances such as this arise with newly released items, we appreciate your patience and understanding that if the decision is made to produce and provide parts to retailers for customers, it can sometimes take several weeks or months to finalize the process. As we are working diligently at confirming if this is the manufacturer's intentions to offer replacement parts for these figures, please do keep in mind that we are only able to offer returns within 30 days of receipt of items shipped by BBTS. Ultimately, the decision will need to be made to either return the figures for a refund, or keep them as-is with the appreciation that there is no confirmation at this time that replacement parts will be provided.

    Please let me know if you have any additional questions as we are always happy to assist you.

    Thank you for your support, and have a wonderful week ahead!"
     
  6. metalwar2010

    metalwar2010 Well-Known Member

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    ^This.

    To add: FT just had two not so good releases but were great previously. The last TW figures I bought before these were the first 3 Throttlebots with no issues so I had no reason not to buy these. TW is providing support, which is all they can do now. KFC is just horrible and I have to question as to why anyone continues to buy from them. Xtransbots is another story.
     
  7. Stangatron

    Stangatron Well-Known Member

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    TW has not had the best track record, just look at their Dinobot combiner. The individual bots looked great, but when combined the thing tilted and did't even peg well, and from what I can tell Devastator has the same attachment points.

    TW is providing support to selected retail serves, so in my books that's a lost for a lot of people that don't go through the big sites. They need to step up here and support all retail stores.
     
  8. agentcastle

    agentcastle crotchimus prime

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    ughhhh i came here to check out sweet photos before finally ordering (as i no longer PO unless early bird specials) and just read through several pages of disappointment... big head and small waste is one thing... but broken joints... dude? really...? DUDE!

    doesn't sound like its gonna be fixed... guess ill keep waiting until we see gestalt reviews as that's how id probably have him posed (sans crotch thrust)
     
  9. Jersey_Steel

    Jersey_Steel Well-Known Member

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    It is possible that the fixed parts can be obtained through someone like BBTS despite not ordering through them. I had ordered Gigs Guttur through toy dojo and I got replacement parts sent from a different retailer. So I wouldn't jump to conclusions until we know for a fact if support is only if you bought through those retailers. A lot of people on here seem to be jumping off cliffs and jumping to conclusions. Gotta wait and see what happens first.
     
  10. Stangatron

    Stangatron Well-Known Member

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    That's good to hear but would you happen to know if you didn't go through BBTS that the parts would be additional cost? I can see them sending out free replacement parts with the next figure to compensate for the shipping and handling fee, but what if you are going through a small retailer? Even if the replacement parts are free who will be paying the S&H fee? Will TW pick that fee up or will BBTS have to swallow that lost, or worst yet the customer has to pay extra to have a non faulty figure? I just can't see a good out come with the current solution.
     
  11. sifu74

    sifu74 Well-Known Member

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    Since you have dialog with BBTS about this issue, could you ask them if we bought the figures from them and if there are replacement parts down the line can we get the parts if the elbows break 6 months from now?
     
  12. bfett88

    bfett88 Well-Known Member

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    Even with all of what is going on with these figures.... Luckily mine are still fine. Plus I love the look of them with my MP Cons!!!

    [​IMG]

    [​IMG]
     
  13. El Duque

    El Duque Well-Known Member

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    Sure, that's something I would like to know as well.
     
  14. ShadowOni

    ShadowOni Turbofox Hunter

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    Not to say people aren't having problems but I have absolutely no issues with my first two figures. Maybe a retailer or two got a bad batch ? I ordered from TFSource and mine are perfect in terms of quality. The shoulders and elbows haven't cracked or even shown stress marks. Heck they are not even tight enough that I am even concerned about this. The plastic quality is good and the joints are snug enough to make the figure sturdy in poses but not so tight that there is risk of breakage. I have fiddled with these for a good bit now too. The only thing that is absolutely very tight are the combiner joints, but they kind of have to be in order to support a combiner of this size. I just wonder with that level of tightness the socket where these joints go better be strong or the stress of using this joint could cause breakage. I can't wait for the rest of them to show up at my door. I'm pumped!
     
  15. Stygian360

    Stygian360 Well-Known Member

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    This is a really good question, seconded! I bought mine through BBTS also, so it would be nice to know if they plan to help out if TW makes his right down the line.
     
  16. Dobbie

    Dobbie Well-Known Member

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    You sound like an advert for Toyworld!
     
  17. Chosen Prime

    Chosen Prime Well-Known Member

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    [​IMG]

    Hi Everyone, as strange as it turned out, we received our shipment of TW-C05 Shovel and TW-C06 Concrete in stock before TW-C01 Bulldozer and TW-C02 Unearth

    Apparently our Bulldozer and Unearth will be coming from the second run of figures which should be good news from what we understand.
     
  18. alogo

    alogo Well-Known Member

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    The amount of anger and hate towards TW is staggering! I can literally remember when everyone was praising to high heavens for these as the first MP-like Devastator.

    And, now, some people have qc issues and some retailers for their own selfish reasons start slandering TW and suddenly these are garbage!

    TW said themselves that they support their product. Twice. Speak to your retailers and sort it out. What's different to every other company that has qc issues out there?

    The truth of the matter is this. Retailers are loosing their mark ups when they have to ship replacement parts. End of story. That is not our problem. If they don't like the deal they are being offered then they don't have to stock them. Simple.

    And the retailer that posted earlier? If they are a special order (upon request) why publicize it? You.don't.have.them.as.general.stock. Weird right? Email all your special orders and let them know you are stopping. But no! You have to make it public? To what end i cannot understand. Especially when the manufacturer says they have no relationship with you for one reason or another.

    I just got MMC Seraphicus. I have splotches of paint on his windshield. I have stress marks on the pins underneath the hood.

    I guess since these are issues this is garbage. Especially for $200 for a voyager (barely one at that). MMC is not providing replacements! Quick burn them at the stake!

    I suggest that everyone should relax and let things unfold. Those unsure? Not a problem. Wait for us that get replacements and we will inform you right away. Without bias or personal gains.

    Everyone else lets continue chatting about these responsibly. Remeber. GT had issues as well (more important to me than the issues these have) and i don't see anyone jumping ship over there.
     
  19. Geterman

    Geterman Second Coming of Primus

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    Thanks! Sounds good to me. Just ordered TW-C05 and TW-C06!
     
  20. Stangatron

    Stangatron Well-Known Member

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    Again with bashing the retailer! I don't understand it and I'm sorry if I'm coming off strong here but the problem lays with TW not the retailers.

    First off ToyWorld has stated that they will supply replacement parts... good on their part right problem solved, but wait only selected distributers will get replacement parts!?? What about those folks that have a flawed figure that bought from other sources? That’s what really ticks me off! 3rd party and even Hab/Takara will have QC issues, but to this level is unacceptable by me, it may be fine for you, but if I’m dropping a 100 bucks there better be little no QC at all. I can take Paint apps being off or tight/loose joint, but if the figure breaks after a handle full of transformation due to a faulty design or plastic that is used is just bad business.

    As noted before, if people didn’t order from TFsource or BBTS who’s covering the Shipping and Handling cost? Is it TW like it should be since they are not supporting all retailers or is up the retailer themselves that have to eat the cost? I don’t blame retailers backing out of this deal? It’s just absurd that people blame the retailer like they caused the issue or that they won’t supply the replacement parts (which will more than likely break if it’s the same design/plastic).
    I was on the fence with TW Devastator, but ultimately I went with Gravity builder.

    I was extremely nervous going with a new company, but they show heart and you can see they love their figures. GT GB has minor QC issue like floppy hips on scraper and stressed hand covers on scrapper as well, but GT handled that situation professional and had replacement parts out within 6 weeks I believe, it could have been a month, I can’t remember for sure. MM and Scavenger have been flawless for me, but to be honest there have been minor QC issues (not to this level).

    I’m a Transformers fan and I don’t hate on companies, but I just get upset when a company treats its fan base so harshly and pushes out crap in the lack of better words.

    Rant over LOL. Again I’m sorry if I coming off here harsh or mean, but I just don’t want the Transformers fan base to be treat like this, it’s just wrong in my eyes.