The Hasbro Pulse New/Restocked/Shipped/Preorder Items Thread

Discussion in 'Transformers Toy Discussion' started by Razerwire, Oct 21, 2008.

  1. anikenvader

    anikenvader Hero for hire

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    Pulse physically won't let me back Deathsaurus. I go all the way thru to the payment page, and the credit card option never appears, only continuously loads. And the paypal button won't work either. Tried reloading, clearing cache, tried desktop & the app. I can order regular/in stock products just fine it seems. Anyone ever had this? Reached out to Pulse. Don't want to miss Deathsaurus :/
     
    Last edited: Dec 5, 2022
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  2. Cool Hand Lube

    Cool Hand Lube Well-Known Member

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    Maybe try on the mobile app?

    And I just have to share my current shipments' travels with y'all.

    Magnificus was due today, but took 16 hours to drive three hours last night so it's pushed to tomorrow at least. Holiday Prime is due tomorrow, but is still in Illinois (I'm in WA state) and it's 24-25 hours highway driving to get from Chicago to my city so THAT'S not gonna deliver tomorrow. And my Galaxy Shuttle is due Thursday but is still stuck in the GA FedEx hellscape since Friday so THAT'S also not going to deliver on time.

    I ain't mad, but this is fucking comical. FedEx gonna FedEx I guess...
     
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  3. daimchoc

    daimchoc Well-Known Member

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    You might want to change/use a different browser... Maybe even clear your cache.
     
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  4. Optimalprimal

    Optimalprimal Diecast construction. It's a lost art.

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    Yeah, that was my suggestion. Another option is an incognito tab. Have you had any issues with Pulse previously?
     
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  5. Notmarcelo

    Notmarcelo Well-Known Member

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    This happened to me when I was on my VPN. I had to turn it off before I was able to pay
     
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  6. Mr. Chaos

    Mr. Chaos Head of Illuminati Chapter 517

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  7. anikenvader

    anikenvader Hero for hire

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    Thanks for the replies ya’ll. I’m talking with Pulse via email.
    I was at work so no VPN to account for. Happens on desktop AND mobile. Desktop I tried Firefox, Chrome, and Edge. They recommended I unistall and reinstall the app, still didn’t help. I’ve never had an issue with Pulse in the past. Placed an order just fine 2 weeks ago for in stock items.
    Interesting part, is I just logged out on the app and tried using guest checkout, and BOOM, I’m allowed to pay there. So whatever is blocking me is on my account itself. I backed Star Saber fine, and haven’t had issues since. I sent this to them as well, so here’s hoping they can help. Worst case I’ll make another account so I can back and track it, but man, super weird :confused: 
     
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  8. Thundershot

    Thundershot Ratchet Fanatic TFW2005 Supporter

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    Just posting that we’re currently within the 3-4 weeks that I was predicting.

    Where is everyone’s coming from? Mine is Elwood, IL..
     
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  9. Laser_Optimus

    Laser_Optimus I can do this all day! TFW2005 Supporter

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    Same. Elwood, IL. Which is weird since HasLabs typically ship from Chino, CA.
     
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  10. Cool Hand Lube

    Cool Hand Lube Well-Known Member

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    Elwood, IL here, as well. I'm in WA State and my previous HasLab orders have also shipped from Chico, CA. Estimated ship date is tomorrow, so we'll see what happens!

    Although FedEx has been consistently a minimum of a day or two late on all my Pulse orders lately, regardless of where they ship from, so I'll be adding a few days to whatever the tracking says when it does finally start moving.
     
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  11. lowsugar

    lowsugar Well-Known Member

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    Hasbro Pulse split my order into two. The first one took 2 days to process before shipping; 5 days from ship to arrive; 7 days total from placing the order to arriving. The second one is supposed to arrive tomorrow (originally today).

    For comparison, the second part would have taken 8 days to process before shipping; 4 days from ship to arrive; 12 days total from placing the order to arriving.

    However, Hasbro Pulse is better than Crunchyroll at least. It's been 8 days and Crunchyroll haven't even finished processing my order yet. :( 

    Also, I've had no luck with getting a response from Hasbro Pulse by leaving the chat bot a message. I think they created chat bots to frustrate us.
     
  12. Galaxius84

    Galaxius84 You don't need a license to drive a sandwich

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    I have Star Sabers from Elwood and Chino
     
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  13. volatus

    volatus Two-Dimensional Rhombic Dodecahedron

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    Mine still hasn't even fulfilled yet. Oh well!
     
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  14. Galaxius84

    Galaxius84 You don't need a license to drive a sandwich

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    To be fair I just have labels made and I can see it under my Fedex account. None of them have began to move though
     
  15. volatus

    volatus Two-Dimensional Rhombic Dodecahedron

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    I made a FedEx account and registered my addresses in it, but I'm not sure how to see a list of things that are on their way to me.
     
  16. Laser_Optimus

    Laser_Optimus I can do this all day! TFW2005 Supporter

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    Generally, it won't say fulfilled on Pulse until it actually ships. All of us are seeing the label that's been made through our FedEx accounts. Otherwise we'd have no idea it was getting ready to come to us.

    Go to the main header and go to tracking. When you hover over tracking one of the options that should come up via the drop-down is "Advanced Shipment Tracking". Click on that and it should take you to a page that will show you all your upcoming shipments as long as a label has been created for it even if they haven't actually picked the item up yet. Right now my Victory Saber just says "label created" and "delivery date pending".
     
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  17. volatus

    volatus Two-Dimensional Rhombic Dodecahedron

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    Thanks! It seems it's not retroactive, as the most recent things it sees are from September when I was still living in Arizona. The dozen or so packages I've had delivered since moving to Texas don't show up, including the ones that were delivered today, after I had set up my account to use my new address. Thus, if a label was already created for my Victory Saber, I'm not likely going to see it in there until it gets updated.
     
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  18. Optimalprimal

    Optimalprimal Diecast construction. It's a lost art.

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    Supposedly mines coming from IL, but still waiting for it to actually ship. :) 
     
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  19. transmasterc

    transmasterc Well-Known Member

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    A lot of stuff from Pulse get to my from Georgia.
     
  20. 2fabdad

    2fabdad Well-Known Member

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    They might be all hands on deck stuffing boxes… nobody left to work the chat box. Maybe…
     
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