The other replacement (for the defective SG Glodbug) arrived today after 6-7 weeks. The replacement (pleasantly) surprised me -- it's Legacy Armada Starscream! Hasbro also included a letter of apology/appreciation in the parcel. That's really cool and Hasbro has made good!

 

Question for anyone who might've experienced this with Pulse before...

How are they on replacing missing items? I bought the Ruckus Rally Racer-Roni and Outta Controller 2-pack and only received the Racer Roni. I emailed them as they're closed right now, but has anyone had this happen before? If so, did they replace the missing item for the same thing, a refund? What? Thanks, in advance.

 

Hmm. On your order page does it list both items in that shipment? I bought a few things recently and they came in separate boxes. I’ve never heard of them missing a whole item :/ sorry if that is the case

 

The product being sold is for both sets, it was listed at 3 pounds for shipping (woefully overweight for what I received as it barely goes past a pound, itself), and they're supposedly shipped in a case together. This was definitely removed from a case and shipped separately. I'm hoping that by some miracle it's packed in with Holiday Prime or Galaxy Shuttle, but I'm not holding my breath. That said, if they did send the other set with something else or in another shipment, that seems remarkably wasteful and costly.

 

Where’s my victory saber?

 

I'm wondering the same thing.

 

They're coming, just gotta be patient a little bit longer.

 

Pssshhh, what hobby do you think this is? Crochet?

 

  I knew it was wrong to assume as soon as I finished hitting "post reply"...

 

And now I'm properly decorated for the holidays!

 

There's over 27,000 of them. Mine says "In Progress". They're coming but it's going to take time. That said, I don't think they'll get all of these out before Christmas, let alone before Deathsaurus's crowdfund ends. I think it was a tad too ambitious of them to think they could pull it off before the 12th, or even the end of the month. It'll be interesting to see how far along in the month they are before they ship, and when they will ship the final ones. Hmm. Guess we'll start finding out any day, now.

 

Ordered 5 figures & A Hero is Born on Cyber Monday during the Season's Savings Black Friday Sale & AHiB arrived first this afternoon by itself. Great pack job, I hit the QC jackpot on this set & loving it!!

"Hmmm... I do detect a strong spirit within him. I tell you what, I'm going to attempt to rebuild him entirely. Perhaps I can help his friend too, if my plans work."

"What are you doing? Alpha Trion no!" "Have you forgotten that you are my creation, Prime? You need these planes. You may not get off this planet alive without them! And what of the safety of the people of Earth? Now, let me do what must be done."

 

i’m actually dealing with this right now myself. I ordered the shattered glass blur and it didn’t ship with its comic. Pulse does not handle any of this and will send you off to Hasbro itself. I I talk to pulse on Friday and then they transferred me to Hasbro Hasbro were closed Friday at 1 o’clock so I have to call them Monday and see if they can send me a replacement Comic. Basically pulse does not fix any of the issues with anything they send you it all goes to Hasbro itself. Also, currently dealing with the fact my dragon Zoe’s has a big scratch down the face as well as my holiday Optimus prime has two right arms so he cannot transform.

 

Magnificus arrived on sunday.

 

He’s Magnificent!

 

I'm assuming this is Star Saber. I haven't gotten any emails saying he shipped. But by guessing by the weight and shipping date. It very well may be.

 

I checked FedEx and there are two labels printed with my order numbers in the reference, this is happening! Funny thing, with the first Saber I backed I paid for the faster shipping, both have an expected delivery date of the 10th. Hmmm.

 

Ha! He looks like he's frozen in Carbonite

 

Need a little Santa hat for Prime.

 

I now have a new label on my Fedex account coming from Hasbro’s Chino facility. That one is slated for the 10th, the other two from Elwood, IL are still “Pending”. All three match up to my Star Saber orders