The Hasbro Pulse New/Restocked/Shipped/Preorder Items Thread

Discussion in 'Transformers Toy Discussion' started by Razerwire, Oct 21, 2008.

  1. Driskull98

    Driskull98 Icon by @Bugbrainzart on Twitter

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    I really have no idea why they were all offered individually in the first place. Was there really that big of a subset of fans who'd only buy one or two of them without the intention of completing the whole set?
     
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  2. Metroplex[IH]

    Metroplex[IH] Well-Known Member

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    I got the whole set, but I could definitely see someone picking and choosing. They are each SO unique, maybe you'll only want you're favorite kind of different.

    My favorite is Tentakil. God, he's weird.
     
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  3. Nightrain

    Nightrain Senior Villain

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    You have to make crap like that available for a couple years so everyone has a chance to buy one at a time.
     
  4. Capirus

    Capirus The Gray

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    So somehow the search screwed up and I got this (seacon – Hasbro Pulse) instead fo this (Search Results – Hasbro Pulse). Only the last two aren't marked as sold out so it could mean absolutely nothing, but hey, anything is news on these guys. Personally, I'm expecting the last set of Seacons to pop up this week or next.
     
  5. crazyjw18

    crazyjw18 Well-Known Member

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    As an FYI on my Sentinel Prime missing a leg panel issue, I tried chatting with Hasbro Pulse after Exodus suggested it, but they gave me the same answer as the form email had: the issue was forwarded to Hasbro global care, may be 72 business hours before a reply. Today I finally got a response asking for all the product/vendor codes that were in the details already, along with my address. Upon replying to that, I got the old dreaded reply that no Sentinels were available and they would send comparable product, which I undoubtably have or have preordered already. Sentinel remains available for ordering on Pulse, so I'm going to keep pushing and see why they arent just giving me a return/exchange type option here.
     
  6. Omegax80

    Omegax80 Using a Positive Rifle

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    That whole exchange sounds weird. I'd try again and say straight out you want to return it.
    Buy a new one from the site right after they approve it.
     
  7. DecepticusPrime

    DecepticusPrime "Essential" Personnel

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    Probably because it works just like HTS did.when i got a bum Ss01 Bee I went back and forth between the site and the corporate side. Corporate sent me a TR Octane which i already have(and later went to a toys for tots bin) and i had to fight with HTS the site for them to exchange/refund me. I spoke to the same corporate guy twice in one day on phone but i also kept the name of EVERY person i spoke to
     
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  8. crazyjw18

    crazyjw18 Well-Known Member

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    The corporate customer care just blew me off again, so I guess I'll take it up on Pulse's side again trying to just get a return. Definitely not going to renew my Premium membership if I can't get any better service than what I've gotten so far. BBTS might be slow these days but they at least make a serious attempt to fix things.

    Edit: I don't want to keep bumping the thread for my issue, but I got around to chatting with Pulse again and told them I didn't accept consumer care's solution and want to just return it. To my surprise with no arguing they went ahead and agreed. They've sent me a prepaid return USPS shipping label and said they will issue a refund check once the offices are open again.
    Moral of the story is don't send them an email explaining the issue and seeing what they can do as that automatically gets you involved with consumer care and they are not very helpful. Just contact Pulse live and ask for return, as a couple of other users have suggested. Thanks to all who have given suggestions.
     
    Last edited: May 14, 2020
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  9. TFXProtector

    TFXProtector Well-Known Member

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    When possible, always buy a new one, then return the defective one. RMAs and customer service are awful. Say what you will about Amazon, but they're a million lightyears ahead of Pulse when it comes to stuff like this. Which is why I'll continue to renew my Prime membership. but my Pulse Premium? Not a chance.
     
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  10. Chucez

    Chucez Well-Known Member

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    Wave 2 and Wave 3 seacons are finally coming in for me Today. I have like 5 boxes coming in as i placed the orders between April 17 and May 1.
     
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  11. Delta Beam Dale

    Delta Beam Dale Well-Known Member

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    So given what we know now about God Neptune and his full reveal being Friday, it will probably also be the subject of fan first Friday, and hopefully that will be accompanied by them finally restocking wave 3 of the seacons
     
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  12. daimchoc

    daimchoc Well-Known Member

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    Remember that Japan is 13hrs ahead of the US (ET). So, it'll be revealed today.
     
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  13. Eman7673

    Eman7673 Beastly

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    Overbite just arrived so I finally have my complete Piranacon. Can't wait for the God Neptune preorder too
     
  14. mcart

    mcart I'm not fat, it's Prime Armor

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    Erm, nope,.sorry, was just a confusion between two characters sharing the same animation model, Tentakil and Scylla. No assumptions were made. Well, other than yours ;) 
     
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  15. AzT

    AzT Moderator News Staff TFW2005 Supporter

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  16. Fc203

    Fc203 Hasbro shill

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    Tomorrows fan first fridays is about power rangers
     
  17. Randomento

    Randomento Well-Known Member

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    I get transformers isn’t as popular as back then but geez talk about the company shoving away the brand for some other franchise lol the next fan first Friday is probably gonna be Star Wars or marvel at this point. :lol 
     
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  18. Autobot X

    Autobot X Check out my sales thread!

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    Well, it looks like I’m out of the hunt, folks. My last two Seacons just landed at TFSource. I was hoping to save $42, but I’m tired of waiting. Have fun, y’all!
     
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  19. Cool Hand Lube

    Cool Hand Lube Well-Known Member

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    Made the same choice here. I'm done waiting for Pulse, the extra cost is worth it to me.
     
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  20. Uncharismatic Bore

    Uncharismatic Bore JAFO

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    Same! Thank you for the TF Source heads-up. I wasn't fond of potentially getting stuck with 4/6.
     
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