The Big Bad Toy Store New/Restocked/Shipped/Preorder Items Thread

Discussion in 'Transformers Toy Discussion' started by UnicronFTW, Aug 5, 2011.

  1. TheDecepticon

    TheDecepticon Resident Asshole

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    Im a very loyal customer, but if my initial preorders of Seacons wave 1 arent honored, it'll be the last time BBTS gets my business.

    But fwiw, ToyDojo hasnt listed the new wave yet either.
     
  2. HunterGreen2005

    HunterGreen2005 Fra-gee-lay. It must be Italian!

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    Damn. You just put it in in my brain that BBTS might not honor my wave 1 Seacons (or even get any?).

    Welp, just added all 4 Seacons to a stack on TFSource for free shipping and as a Plan B. Maybe I'll just get all 6 from them.

    I'm going to reply to BBTS email that even TFSource has wave 2 up.
     
  3. TheDecepticon

    TheDecepticon Resident Asshole

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    I spoke with customer service via telephone a few weeks back and was assured my preorders were valid....for whatever thats worth....but im concerned.
     
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  4. TFXProtector

    TFXProtector Well-Known Member

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    I think I'm going for Pulse preorders, now. This is incredibly weird of BBTS. Lately, though, they've been dropping the ball a good bit. CS not fixing an order for one guy, while fixing it for another (same item), lack of communication, mysterious responses and no preorders going back up, etc. I have to wonder if Pulse and Hasbro have something in place that BBTS can't get around. I wonder if BBTS lost Hasbro direct offerings or something. It's incredibly odd how far behind everyone else they really are. I'm guessing it could be that they go by boat because they order so much overstock or something, but something's not quite right since their site reboot and change in service. I mean, pre-order cancellations can boot you from getting served??

    Yuck.
     
  5. Superhans

    Superhans TFW2005 Supporter

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    My Trypti and Shattered Glass Prime shipped. Fingers crossed.
     
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  6. MonsterMash

    MonsterMash Well-Known Member

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    What is this supposed to mean?
     
  7. Agent Prime 2814

    Agent Prime 2814 Well-Known Member

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    I cancelled my wave 1 seacons once pulse added them. The whole removed and never relisted was awfully suspicious. I also am not happy my warbotron whirl has taken 9 days to ship and i chose the upgraded fedex service. They really are making it hard to stay with them.
     
  8. Cool Hand Lube

    Cool Hand Lube Well-Known Member

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    There's a rumor that BBTS will de-prioritize your orders if you frequently cancel preorders with them, and it's not entirely unsubstantiated. BBTS has been doing weird stuff for a while now.
     
  9. HunterGreen2005

    HunterGreen2005 Fra-gee-lay. It must be Italian!

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    BBTS just got back to me about the Seacons minutes ago via email and good news. :) 

    -Looks like they are just waiting for Hasbro to give them the green light to put them (wave 1) back up, and also wave 2 and future waves.

    -Hasbro initially asked them to take wave one down because Hasbro wanted to start them as Pulse exclusives/wanted to change something about the listing/change the release date.

    -BBTS mentioned since they are showing up on other sellers (i.e. TFSource), BBTS should be getting the green light very soon and just waiting for confirmation from the manufacturer (Hasbro) and to keep my eyes peeled.
     
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  10. TheDecepticon

    TheDecepticon Resident Asshole

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    Except wave 1 has been up for a month on other retailers and many are already sold out
     
  11. HunterGreen2005

    HunterGreen2005 Fra-gee-lay. It must be Italian!

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    TFSource and Agesthreeandup still has wave 1.

    I think it was just Pulse that had a cut off date.
     
  12. SectorStar

    SectorStar Knightcron

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    My last couple orders were pretty obnoxious too. Hit ship on my POL on a weds, and didn't "ship" (shipping label was created) till like tues of the next week. As I said the other day with my botbots blickpack in stock. I hit ship yesterday when I got an email saying it was in, and today it shipped. I don't remember the last time something shipped so fast from them. Granted maybe it has to do with popular items that just came or if you had a large POL, but still. I'm done with the $4 flat rate thing though. I didn't really have to have my items sent to me as fast as they can. However with my last few orders when I checked the tracking and seen that sometimes the package pretty much just rode around on a truck in the same city for 3 or 4 days in a row before leaving the city for the next....thats a bit ridiculous to me. Assuming nothing goes wrong I'm expected to have my package on weds.
     
  13. deusxanime

    deusxanime Well-Known Member

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    I don't think that was a rumour. I'm pretty sure they came right out and said that during their redesign/revamp.
     
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  14. Cool Hand Lube

    Cool Hand Lube Well-Known Member

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    Well there you go, if it's straight from them then that's that. Pretty sure they don't have anything specific about it in their FAQ.
     
  15. ziltama

    ziltama Lurks, mods, molds, and casts

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    That sounds about right these days. I get packages faster from overseas than them.
     
  16. Icefire90

    Icefire90 Well-Known Member

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    That explains a bit for me
     
  17. optimusmegas

    optimusmegas Target-Power-Titan-Prime-Battle-Master

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    it doesn't explain it for me. i preorder and cancel pretty often from them whether it's changing my mind or i find the item earlier somewhere else and i still get my orders from them in 7 business days from the day i hit ship till it's at my door.

    i'm opening a box from them right now that i hit ship on 08.28 and even with monday's holiday it got here quick.

    i really don't experience these horror stories you guys seem to love telling.
     
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  18. Megatronwp38

    Megatronwp38 Nobody defeats the DEVASTATOR!

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    I cancel a lot too if I find it in store 1st. Ill buy it at Walmart and cancel bbts. I'm still waiting for Springer to drop and gave up on the reflectors I had preordered and got them from Pulse.
     
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  19. Capirus

    Capirus The Gray

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    I think the degree at which you'd need to cancel to get worse treatment is pretty high. If you cancel 20 preorders or items in your POL every month for six months without paying for anything during that period, I imagine that'll do it. As long as you're actually buying stuff from, it makes sense not to treat you badly. Though, I'm just guessing.
     
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  20. optimusmegas

    optimusmegas Target-Power-Titan-Prime-Battle-Master

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    that would make sense