The Amazon / Amazon JP New/Restocked/Shipped/Preorder Items Thread

Discussion in 'Transformers Toy Discussion' started by Smashs, Dec 16, 2012.

  1. Rumblestorm

    Rumblestorm Well-Known Member

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    Did they give you a proper refund or just store credit?
     
  2. Rumblestorm

    Rumblestorm Well-Known Member

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    Regardless, its false advertizing and not the product that was intended on being purchased. For that alone, a refund of any kind is justified.
    Frankly, I didn't even think about the pricing difference since I never even considered buying the other set. I was more focused on "why did I get the wrong set? The one I got is listed cheaper, I should get my money back." I never even looked at Hasbro's site, I thought these were supposed to be Amazon exclusives.
     
    Last edited: Jul 2, 2023
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  3. Zappit

    Zappit Well-Known Member

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    I only asked for their Ratbat price, so I requested a partial refund of the difference. They gave me a full one and told me to keep it.
     
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  4. depthcharge82

    depthcharge82 Maximal

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    alright amazon. you got 5 days if the post about snarl is true.
     
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  5. Mister D

    Mister D Bloosh Compatible

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    Erroneously pricing goods on Amazon happens often. They have usually honored those prices when the screw up was theirs. They have a pre-order price guarantee in which they promise to sell it to you for the lowest price they listed in the time since you placed your order and we have seen pre-orders for less than the listed price at times in the past. They have had months to fix this error and it still remains unfixed for both sets. I am sorry, I am siding with the consumers here.
     
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  6. Thundershot

    Thundershot Ratchet Fanatic

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    ANYWAY….

    My Ratbat and Prime have been “shipping now” for several days now. It still says tomorrow… hope it ships out tonight and didn’t get messed up by being the wrong set. I’m looking forward to Ratbat more than Megatron and it would be nice to come home to after work.
     
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  7. Slimaximus

    Slimaximus Headmaster

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    Well as long as the set that is shipping later is actually shockwave and pax I won't care. But pretty annoyed
     
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  8. PrimalFury

    PrimalFury The Chosen One

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    So is the Pax, Shockwave set switched for everyone?
     
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  9. Blackdragon27

    Blackdragon27 Well-Known Member

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    Yeah I received the ratbat set as well instead of shockwave. I put in for a replacement set but I’m thinking I may call and see if they can fix this instead of me mailing the ratbat set back when I have that on preorder with them.
     
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  10. Thundershot

    Thundershot Ratchet Fanatic

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    Or just wait it out and you’ll get the other set when it ships. If you ordered both you should be fine. Though I’m getting nervous that my set hadn’t shipped yet and new orders are saying 1-2 months…
     
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  11. JukeOutlander

    JukeOutlander Combat Antihero

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    Got Ratbat and Megatron. I don't mind as long as they send me Senator Shockwave and Orion next!
     
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  12. Bakarina

    Bakarina Unapologetic Megatron Fangirl

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    Open chat with Amazon and complain. They might send the right one and let you keep it.
     
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  13. chuckdawg1999

    chuckdawg1999 Well-Known Member

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    Mine is supposed to be delivered tomorrow. So, what are the chances that in a month when the other set ships it's Ratbat/Megatron and Shockwave/Prime is lost in their system.
     
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  14. AlvinC

    AlvinC Making bad financial decisions

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    It’s gonna be a wild day if the Ratbat/Megatron set from Amazon is correct and the Orion/Shockwave continues to be Ratbat/Megatron lol. Future problems for future me. It’s Amazon so at least returning, refunds and exchanges aren’t a PITA
     
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  15. Boltz

    Boltz Well-Known Member

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    Where is snarlo_O 
     
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  16. OptimusTarzan

    OptimusTarzan Well-Known Member

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    Is this what they did for you?
     
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  17. zark225

    zark225 Talon Productions on YouTube

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    Contacted Amazon customer service and also got a full refund for the set mistake.
     
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  18. OptimusTarzan

    OptimusTarzan Well-Known Member

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    Shit. I just did a chat and the dude said ship it back for refund. I said I want $15 difference refunded. He transferred me and the next rep agreed.......Well better than nothing.
     
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  19. Mister D

    Mister D Bloosh Compatible

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    So the question is what happens to those of us who only ordered the Ratbat set?
     
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  20. Thundershot

    Thundershot Ratchet Fanatic

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    Unless they fix something you’ll get the Shockwave set.
     
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