TF Direct scam?

Discussion in 'Transformers Toy Discussion' started by Orbitalchaos, Dec 24, 2017.

  1. hypno

    hypno Well-Known Member

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    I think he tried to get lucky hoping someone would goof and send him 6 or failing that he could badger the seller into giving him all 6 cause “hey the title says set of six. How am I suppose to know that seeing only a picture of one figure and paying only $10 means I only get one figure?”
     
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  2. Stumpy Jeff

    Stumpy Jeff Member

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    So to all who have weighed in on my thread. I received an email from TF-direct this morning. They apologized for the confusion with the ad that I ordered from and explained what I would have needed to do to get all six. As I said before if I was wrong I would admit it. TF-direct did a great job in response to my deal. I got exactly what I paid for. And they gave me an explanation of what I should do going forward. As I also said I thought the price was a little too good. So my buyer beware is not to be negative toward
    TF-direct but to be sure that you totally understand how the ad works. I should have sent an email asking a couple of questions before buying. So the mistake is totally mine. I also know that when my son-in-law goes to get the other bots,
    TF-direct is where I’ll tell him to go. This has been a big learning experience for me in the TF world. Thanks to all for your assistance.
    Also, I was in no way trying to scam anyone! I was just expressing my concerns with folks I thought might be able to help me figure this out. Instead I was accused of being deceptive and trying to do wrong to TF-direct. I truly made a mistake in my ordering. Not understanding the site and what I should have done. And yes I was foolish enough to think that I was going to get all six for $19.99. Lol. I’m the goof! But I’m not a TF guy. It was for my son-in-law. So thanks for all your understanding of my confusion and frustration. And lastly, the bot I received from TF-direct was really a good deal.
     
    Last edited: Dec 24, 2018
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  3. ILoveDinobot

    ILoveDinobot What does God need with a starship?

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    I just got whiplash from reading all this.
     
  4. Oniconvoy

    Oniconvoy The other black repaint

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    Hey man, good on you for coming back with the story of how this all wrapped up. I’m glad to see no hard feelings once you got an explaination.

    For my part, my apologies for coming on too strong. As someone who uses sites like this and knows these toys like the back of his hand, it was very obvious what had gone wrong and that there was no fault from this retailer.

    Hope your son-in-law enjoys the toy. Merry Christmas!
     
  5. JayD16

    JayD16 LetsTryThatAgain

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    I pre-ordered fanstoys hydra from tf direct in July 4th 2018 and i still haven't received it, can anyone help with this?
     
  6. CigarJackal

    CigarJackal Cy-gar smoking beast warrior

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    Have you sent them an email?

    They probably won't get back to you this week, due to the New Year, but will most likely be responding sometime next week.

    Received my order from them of X-Transbots Boost last week and my Dubhe and KO MP Sunstreaker is in Los Angeles. Never had any issues getting a package from them.
     
  7. JayD16

    JayD16 LetsTryThatAgain

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    I sent them an email and they did respond saying they had lost tracking of the product at a border and they had no idea when or if i would get my package, its been a couple of weeks since this email though, a couple of days ago i emailed them and asked for a refund, they said get the money back from paypal but only the deposit was made by paypal and the rest was payed by some other link they sent on their website meaning i would only get about 7-8 pound back.
     
  8. pilot00

    pilot00 Well-Known Member

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    Well....Tell them that too. I doubt they will hold it up. If they do, you can ask your credit card issuer/bank to intervene me thinks. Or tell them to send you another one.
     
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  9. TGS1985

    TGS1985 Well-Known Member

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    The only thing TF-Direct has ever done that felt fishy to me was when I bought the OS Black Mamba Pink PotP Slash, I got an email from them asking if I wanted to buy the whole set of 6. Not appreciating the random up sale attempt, I double down and told them I was only interested in the one but if that was going to be a problem they're more than welcome to cancel my order. They of course did not and I received the item about 10 days later when seems to be the average turn around time order which seems really good for China. I have yet to not receive an item purchased from TF-Direct and I believe I've bought 4 items from them so far in the past year. Some of the items have had QC issues but I attribute that more on toy makers and the fact that most of the items have been KOs. Last item I received was the War Eagle KO of POTP Predaking Dive Bomb and I'm currently waiting on Black Mamba's OS SS-18 Bubblebee.
     
  10. nugun2

    nugun2 Well-Known Member

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    Im losing my patience with these guys. Its like the Chinese are punishing us in this trade war bullshit or they have no honest bone in their body. I purchased Black mamba Sideswipe on may 31st and paid the same day. Its now July 18th 6PM
    Almost 2 months in and it hasn't shipped. Now when I ordered I swear it was in stock as it took my full payment I emailed him a week or week and half ago about where my item is. They told me, this

    "Sorry for the confusion. Actually, the figure should be always in preorder status. Please kindly note that if the 'Payment for pre-order' option shows up, it means the figure is not in stock. And we are not gonna lie to you, we only get the 24 pcs in 1st batch but you're the no.31 preorder customer, so we have to wait for the next batch to process yours. Don't worry, yours will be shipped once we got. Hope you can understand. Thanks."


    FUCK OFF!!!!!> IT was clearly in fucking stock! As it processed my order right away. I purchased it from them cause it said IT WAS IN STOCK! I didnt order from SHOWZ cause it was still in preorder. ANNNND a lot of reviewers had theirs already! Stating they got theirs from TF-Direct. They stated in a prior email I would get it by Jul 15th LOL

    So basically what they are doing is an intermediary sale off some Chinese ebay like site if anything is left over they will ship then. I notice that when I have ordered other products from them each time it comes from a different address.

    FUCK you just cant win in this hobby. BBTS...after spending close over 10k on products with them in the many years how fucking hard when I asked, no begged to stop shipping shit with BBTS plastered all over the box where those cocksucking customs agents tag another 40% tax on it. Plain boxes dont get hit all the time. So they have a lost all my business. I know 10k is just a drop in the bucket for them. But I guess the loss in dollars is still someones wage in the warehouse. UGH I dont know what to do. Cancel get a refund and wait a week or 2 to get my money from PAYPAL and order from SHOWZ and hope it doesnt sell out......


    upload_2019-7-18_18-0-21.png
     
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  11. CigarJackal

    CigarJackal Cy-gar smoking beast warrior

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    They sent my latest order with no issues.

    All but one piece shipped within 2 days of when I ordered (3 weeks ago); the other item was on back order and just came back in stock. It shipped out to me as of two days ago.

    That makes 14 orders over the last 2 years with no serious issues. Only problems that I have had concerned damage during shipping, and they sent me replacement parts quickly.
     
  12. Tim Cedar

    Tim Cedar Active Member

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    THIS IS MY LAST PURCHASE FROM TF DIRECT!!!! I'm furious!!! NEVER again!! I received an OS Bumblebee with a windshield that is split in 2. They send me broken junk for $45.00. I'm forced to open a Pay Pal claim, and the decision is I have to pay $35.00 to ship a $45.00 figure back to China!! I don't want a broken figure at all!! It was their last one in stock, and broken!! The windshield was rattling around in the box, and they shipped it anyway! Sorry to vent here, but nobody else seems to care. I'm just starting to collect these things and stuff like this makes me wonder why I bother in the first place. I've been scammed by eBay sellers who give you fake tracking numbers, so I go with an actual company and get broken junk anyway.
     
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  13. toysroom27

    toysroom27 Well-Known Member

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    I feel u bro.. I bought a KO prime from them about 4 years ago and arrived broken windshield. Emailed them to replace but they said no extra parts and gotta wait. As time goes by patiently waiting forever, no email nothing so I email them and no respond since now as I’m typing. My 1st purchased and last
     
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  14. DoubleClouder

    DoubleClouder Prototype / Testshot collector

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    Waiting to hear back on BMB OS Dinobot parts. My giftset didn't come with any of the fists or guns. Said I have to wait so they can contact the company. Kinda sucks since they have some in stock, wish they could have just pulled a set for me.
     
  15. Maximus Danz

    Maximus Danz Trying to achieve something

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    I heard that problem a lot. One guy was given a whole new set from Showz.
     
  16. autoclave

    autoclave Banned

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    It can take weeks to ship from China, depending upon time of year, pollution in air, number of enraged tibetian yaks blocking roads, etc.
     
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  17. Orbitalchaos

    Orbitalchaos Well-Known Member

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    You're a year and a half late
     
  18. phoenix88

    phoenix88 Well-Known Member

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    Banking on shipping from china being very slow because of the pandemic. Ordered that KO MP Beast wars megatron from TF-Direct in late april and paid for shipping to have go out that week. I believe it was actually shipped around may 8, as that's when I got the tracking. I'll get it eventually, and there was no way I was paying close to $350 for the official one.
     
  19. nugun2

    nugun2 Well-Known Member

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    jesus, these guys are just as bad. Lying is a natural to them i suppose. Purchased the CANG-TOYS CT-CHIYOU-03 FIRMAMENT, they got it and asked me for extra shipping. I said hold it till i get some extra funds and they said ok, i email them yesterday asking for confirmation of extra shipping amount they send me this
    "sorry about that, it is still in pre-order status and supposed to release in the mid of June. Thanks."
    But back in march they send me this
    "Wed, Mar 10, 12:41 AM
    to me

    Hi,
    Due to the expensive shipping fee, your order is pending, you can get more info via Shipping Notice,Current Shipping Issue Notice

    The figure is nearly 3KG. So we have to ask you for the additional shipping fee(should be $30) if you want to ship it now. Shipping time frame in 10~15 days.

    Please let me know is it okay for you. If not, we can help you to keep it and ship till the shipping fee returns to normal. Hope you can understand. Thanks.
    Best regards,

    There is just no winning with these people. Its not the first time. And since they carry a lot of items others dont carry or try to screw you over the price. What can you do. Give up on the hobby all together. I have thought a lot about this. Been purging quite a bit. Thinking of just focusing on Hot Toys. SIDESHOW is so good at updates. Either pay ridiculous prices and customs or get screwed over by poor communications and down right lying.
    Im 70-30 at this point about just selling the entire collection except the Bandai SOCs/Gundams and Hot toys. Would make for a much nice collection.
     
  20. OriginalFire

    OriginalFire Well-Known Member

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    I think this site got shut down