TF-Direct Issue

Discussion in 'Transformers 3rd Party Discussion' started by Xasiz, Mar 18, 2020.

  1. Xasiz

    Xasiz Member

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    Hey all, I never post but wanted to make you aware that I had ordered Bruticon from TF-Direct, and they sent me Armageddon instead. Everything on the web page from pictures to the name says and shows Bruticon. They have one blurb about individual boxes, which really doesn't mean much. I contacted them and they pretty much told me it is my problem to fix, but they will give me a $30 credit. In their response to me, they even acknowledge that the colors of what I was sent should represent what was on the site. I didn't

    I have ordered from them in the past and any problems were usually taken care of. I just wanted to make buyers aware of potential issues.

    Update: After paypal dispute, they suddenly acknowledged I was right and will be refunding.
     
    Last edited: Mar 18, 2020
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  2. Curium

    Curium Well-Known Member

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    Unfortunate you had to go the Paypal route, but at least it was able to be taken care of.