Its more than likely moving within that shipping service's network. You'll often see it not move for a while and then be delivered. And if its Pittney Bowes they will often leave a package sit in one location for a week or more. Often one stop away from you.

 

Should be able to shipped out next week or the week after

Sorry but we can not add items on an existing order

It is normal per se, but if the package stop updating for too long it might have some problem

Thanks
ETA is around mid April at this time, we dont think it will come out in March any more

lol, no problem and it is not some secret. We have good relationship with MStoys for sure. And for NA, we have cooperated for nearly 10 years, so from time to time, we manage to get some "secret stash" from NA

Got the email and sorry for the misunderstanding, Kasper already replied

 

Thanks @AbbytheCat for the response.

Just one more question. XTB's Abbadon (Galvatron) any word on its release? Seems its kinda slipped a bit.

 

Any idea when or if the first batch of New Age Michael are shipping? Also how would I go about finding out of my preorder would have made it into the first batch or if I missed the first batch.

 

Thank you, for taking care of this in a timely matter, it is appreciated.

 

No exact releasing date for Abbadon yet, we too think it might see a delay again

Shipping will be taken place next week most likely, the next batch will be 2-3 weeks after that

 

Just to follow up on this order #21092319310392

I have emailed Kasper who tells me they have been in touch with Yanwen to find out the issue and all I have been told is that it has been inspected by Customs and to wait.
It had been with UK customs now for 22 days; my concern is that if no-one contacts the UK Customs to discover the reason that the item will be returned to Showz.

 

YunExpress seems to have slowed down quite a bit at Compton. Usually once it reaches the "departed shipping partner facility" in Compton, I get it within two or three days but that's not the case right now. Had a package arrive last week after being stuck there for a while and now I have two that have been there for nearly two weeks and a third that's been there for five days (the one that arrived also departed Compton on the 9th so it's weird that it got here and the others have remained for so long). Anybody know what's going on with that? I'm not to the point of worrying that they're lost but it's odd because they've always been so fast in the past.

 

@AbbytheCat

Just received my order (megatank monocrat) and the box was open, tape cut, as well as no batteries.

Figure is fine and im very happy but just curious if this is any cause for concern, possibly a return?

Thanks

 

If it comes with batteries in the box from the factory, the batteries are the reason for it being opened.

 

Ah yea thats right
But theres no batteries lol

No big deal tho.

 

Hi @AbbytheCat,

- Any idea when MP57 will be in stock?
- And the G1 Ko's of the Aerialbots & Metroplex?

- Will you also carry more G1 ko's individual bots?

- lastly, when will you receive new stock of Magic Square MS-02 Light of Peace Optimus Prime 2.0 Version? Date seems to move a lot!

 

got Studio Cell Pumpkin through them back in Sep. no problems. arrived in excellent condition. delivered 10 days after placing order to Chicago

 

@AbbytheCat,

First off, thank you for taking our questions.

Second, I am eternally grateful that your company includes a sheet of faction badges with our purchases. This is tremendously helpful.

However, if anyone asks and a vote was being taken, I would be in favor of returning to the sheet that you were including a while back that had both clear and white outlined faction badges over the current sheet that you are including that have opposing colors for the factions included.

There are times that we need faction badges that have the white outline in order to standout correctly on some of our bots.

I may be in a minority, but I dont ever see myself needing a purple Autobot or red Decepticon badge.

Just my two cents if you're interested in any feedback. Eitherway, I'd rather have the opposition factions over no faction badges at all so please dont mistake this as a criticism, just a vote if there is anyone keeping score.

Thanks again for all you guys do. You've been the best!

 

Huh. A fourth package, that went through Compton on the 20th, is out for delivery. Now I'm getting a little concerned about the ones that are stuck. They're meant to go to USPS while the one that's out for delivery is with Ontrac so I wonder if that has something to do with it (all of them started with YunExpress).

 

Yes, because they opened the package and removed them so it can travel by air. Either they remove the batteries or send it by boat.

 

It the package is returned we will send you a new one or fully refund  

We manually remove the battery from this figure in order to ship it by plane
If you want to return it please contact [email protected], we will be happy to handle it from there

- Any idea when MP57 will be in stock?
We are keep buying in a small amount of MP57 on the market from time to time, there is a small batch coming in this weekend, around 30 units

- Will you also carry more G1 ko's individual bots?
Yes, we will

- And the G1 Ko's of the Aerialbots & Metroplex?
ETA is around end of this month

- lastly, when will you receive new stock of Magic Square MS-02 Light of Peace Optimus Prime 2.0 Version?
hard to say, we have not been given an exact date yet

Your feedback is really important. We are currently working on a new feature on our website which allow buyer to choose which sticker or decal they are prefer to have in the package

 

@AbbytheCat could i get an update on my replacement part here's the order id 21052718554197
also wondering when you guys will get ft Cliff jumper thanks

 

That is very cool!

 

Dumb question, but has the point system for Gundammit updated?