is it weird that the little decals they include with orders is what's pushing me to move more of my preorders to showz? they're so useful! the itty bitty tiny ones were great for my ocd finding it weird that my micromasters didnt have faction logos

 

They’re nice… especially now that they have SG ones on there as well.

 

Has anyone recieved an "Abnormal Clearance" tracking status before? Can't find much info on it.

 

No need to stress about it, just keep waiting. One of my packages was stuck at abnormal clearance for about a week.

 

Makes you wonder what it actually means. Did someone put it somewhere where it doesn't belong...

 

Just checked our shipping record, the package got returned on 10th Jan. and we shipped new one on 11th Jan.
You can email [email protected] or [email protected] for the new tracking #

Well, it is not gone, and will not be gone for sure, let me know the order # and I will check what is going on for you
Even if the package is lost we will fully refund you for sure  

Thanks, happy CNY to you too  

We sometimes will split the shipping due to the limitation on package weight and size.
As for this case, the OS MT Guardia is too big to combine shipping, so we have to split them up.
You can PM me the order # and I can check the shipping for you

That is ... very strange, do you have the order #?

Never heard this company and upon checking the email's domain, I think it is really a phishing site.
if you are worrying about the shipipng of you package, please let me know the order#

 

Hello Abby, thank you for the response. Tracking is AG204438163CN.

 

That is our strategy lol

Just wait 1-2 days it will be normal.

 

@AbbytheCat I know things are probably sluggish during CNY, but I would really appreciate it if you could have a look at this one, delivery status kinda stuck there at Jan 16th (and it's not trackable in the Malaysian side of things, so I assume there's a kink in between both sides). Thanks a bunch!

Order# 22123114562284

Tracking:
VR493393189YP

 

Ya, the faction decals do make it more enticing to make more purchases with ShowZ. I've been enjoying being able to finally add Decepticon symbols to my Assaultus, which reminds me. I put one on Bruticus a while back and I just recently transformed the set back into bot modes, I should take some time to add symbols to the rest of the team now.

Then I'll just need some bot logos for the MMC Protectobots.

 

Responding about how my package ended up in France... Well Im using a tracker app on my phone so Im not constantly going to showz to check the status of my orders. Well turns out I put the last number wrong. lol So yes its in the USA right now. Just user errror on my part. XD

 

One can never have too many faction logos.

NEVAAAAAHHHHH!!!!!

 

 

Hi @AbbytheCat,

Any chance we will see either the MP52+ kO or Eagle EG-01 back in stock for all 3 characters?

Or a new 10% upscaled version! THAT would make me very happy!

 

Hi Abby

Can you tell me what's going on with the shipping for gundamit order G21122500474373? It's one of the AG shipping #s that has never updated since i got the email near as i can tell. Is this one that happened to get caught in the new shipping service hell & returned to you folk?

 

Darn, so my "AG#" tracking number showed up and I had to pay at the Post Office to get it.

Edit: I hope that ShowZ can get the money from the shipper since they're screwing SZ over.

 

@AbbytheCat will you be getting another batch of commander Stack from xtb? The toon version?

 

Well, looks like it just got a new update today  

Lol, glad it is a false alarm, I was bit worried previsouly

hard to say at this moment, we dont know the brand EG is a one time thing or they will keep doing those KO products
We will contact them later, once the CNY is over to see if they have any plan

Just checked, looks like this package also got returned, we will ship a new one after the CNY

I can not say for sure at this moment, NA did not produce too much of this products as we know

Already send the money to you  

The chances are moderate at this moment, I will say 50/50

 

Thank you @AbbytheCat for working during your vacation and for the great customer service!

Sorry for the double post, but I wanted to thank ShowZ for another great customer service job. My FT Dracula had his wing clipped and they got me a replacement part so he is once again torturing the Autobots while channeling Fonzie.

 

Hello, @AbbytheCat . I received these faces and don't know why. Any ideas?

I currently have 3 after sales service tickets active. Two being a new face for the weathered NA Starscream head/face and one for a broken head wing for X-Transbots' Inferno. I hope they didn't get mixed up.