Discussion in 'Transformers 3rd Party Discussion' started by black prime, Mar 24, 2018.
If you PM me your order number I will take a look and check what's going on
PE decided to reissue this item, so we will have it when they release it.
If you already sent the email then it should be handled by my partners, you can also pm me your order number if you didn't get a reply from them(Cause it's weekend)
We will help you solve it
I just placed my order today for Masterpiece MP10CS Optimus Prime though Show Z.Store
I'm looking forward to this version of MP-10
They replied very quickly and are holding the item. : ) Thanks very much!
I order a lot from Show Z. They are very good. Good packaging and fast shipping too. Most of the time i get it within 2 weeks, there are also times that i get my item after 7 or 8 days.
How is Show Z when it comes to after sales service and support? I'd like to know if they can do an exchange or provide replacement parts if there's an issue. I'm thinking of picking of LT KO MPM Prime.
You need to pay the shipping cost to China if you wanna return or exchange the item.
But we can ship you the replacement parts.
In fact LT KO MPM Prime‘s quality is very good. We sold over 100+ of them and only 2 of them needs replacement parts.
Yeah mine is from show.z and their packaging is so good that your figure will be protected and as they said they have gotten the good copies, and mine has no issues at all
Very good after service.
I always get the broken or missing parts from them.
I even got Rentsora's parts to make his back less hollow for free from them, because i bought it from him.
The only part i haven't got at the moment is Cesium's black replacement thigh part.
I miss one of that piece and he still can't get me one because he said it's sold out at fanstoys.
So i've contacted dalianjj for that and it will be here soon.
Not much worries about after service.
They even have their own webshop which is a bit cheaper then on aliexpress.
But for that 1 or 2 dollars you get aliexpress protection, if you value that.
And i was also thinking of picking that figure from him.
But too much catching up to do and money don't come free.
Show Z has been great with missing parts. He fixed up my Firage issue. Took a while but I think it was a communication issue. Now my Firage is as good as new.
I'm one of the two needing replacement parts for their LT02 though. Still holding on that one, but I'm sure we'll figure out something.
Very good, nothing to worry.
Just a quick thanks and a bit of praise.
Ordered Metallic Graviter last Tuesday, it's in my hands today. Delivered to the UK, free postage and with the discount code in less than a week.
similar issue here, but with PC-23 which was originally planned for a March release.
I'll be sending an e-mail too.
on that matter, i have issues with the dx9 omega supreme,that i bought from you, the elbows dont move and the crotch is loose enough, will it be possible to get replacements for these maters??does dx9 even provide parts?? i was told to provide video but im like how can i prove that they dont move lol, its not a big deal if its too hard
comeeeeeeeeeeeeee on new BadCube car guys!!!!!!!
Thanks for the info.
You can send a video via FB, he's handling the DX9 replacement part.
It gonna take a while but yes DX9 provide replacement parts
Yup. [email protected] took care of my issues with Dx9 Gabriel. Missing yellow plate, the entire hip and a couple of screw covers got sent. A plus service IMO.
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