SDCC 2014 Waiting for HTS Thread

Discussion in 'Transformers Toy Discussion' started by bradforj, Jul 24, 2014.

  1. sokutai

    sokutai Well-Known Member

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    just stating what the phone rep stated to me she also said they would be up soon and said that could be next week so they could just be messing with us at this point
     
  2. Slugslinger81

    Slugslinger81 Well-Known Member

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    So the "thumbs up or thumbs down" decision is being made here in RI...bummer
     
  3. TheBigMachine

    TheBigMachine Initiating JAZZ HANDS!

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    We may need to start melting down their phone lines. I know it won't help, but shouldn't they feel our misery at this point?
     
  4. Starscream Gaga

    Starscream Gaga Protoformed This Way

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    It's 5:40AM. I am done. Time for sleep.

    Hasbro, please wait for tomorrow!
     
  5. Transfromicon

    Transfromicon Habitual line stepper

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    Something happened I GOT A C4C bump.
     
  6. TransfanG1

    TransfanG1 Well-Known Member

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    Oh if I go to another Botcon I'm going to destroy them verbally for this nonsense.
     
  7. Dormamu

    Dormamu I am Broot.

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    Somehow the banner I made two hundred pages ago seems more appropriate now than ever....

    [​IMG]
     
  8. Sarrow

    Sarrow Well-Known Member

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    yeah... soooooo sick of that one....
     
  9. Dormamu

    Dormamu I am Broot.

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    Chill. It just means another Easy Bake Oven got its wings.
     
  10. Ultra BuckNutz

    Ultra BuckNutz Sharkticon

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    Nope
     
  11. Maroyasha

    Maroyasha IOU A Title

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    What page will they be on anyways? I keep switching between Exclusives and Transformers
     
  12. Sarrow

    Sarrow Well-Known Member

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    i don't trust c4c.... i use reload every
     
  13. Sarrow

    Sarrow Well-Known Member

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    should be exclusives but you never know.... they may end up on "our favorite gifts under $5"..... or whatever that one link is....

    i think their web developers/administrators are a bunch of chimps playing catch with a wireless mouse and jumping around on keyboards.
     
  14. Ektris

    Ektris Well-Known Member

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    Customer service is a select group of individuals who have nothing to do with posting products. The day for those people ends at 5 PM EST.
     
  15. Mega Convoy

    Mega Convoy Well-Known Member

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    The Hot Toys look great, but too pricey to have a complete collection unless you're rolling in money or REALLY good with your budget. Sideshow ain't much better. I was just hoping Black Series would be detailed enough to be a decent substitute "poor man's" version. But judging by Jabba, seems they're not going for that. He's ok, not exactly Legends quality paint imo.


    Anyway, I finally broke down and called HTS.

    This is how it went:

    HTS: Thank you for calling Hasbro Toy Shop Customer Service! My name is Mary. I'm sorry for your wait. How may I help you?

    Me: Hello, do you know there are a bunch of fans waiting around all week for you to post your leftover Comic-Con items for sale on your website?

    HTS: Yes, we are aware and are working to have these items in stock soon. We do apologize but we are not provided with any ETA dates on these products. We will not know the exact day and time we will be receiving this product. Please be advised for this year’s SDCC we are not taking any pre-orders. Again we apologize for any inconvenience. You may find the product listed under our exclusives tab under categories when they become available. We appreciate your patience.

    Me: Yes, I understand all that, but you've already tweeted about it and everything. Could we just get a little something better than "soon"? Many of us are ready to give up and buy off eBay, Craigslist, or another store. I would think you would show a little more to your loyal customers.

    HTS: I assure you this is a priority for us and we are doing our best to catalog the items quickly and have them ready for sale. We are committed to doing our very best to assist all of our customers and have our top men on this matter as we speak.

    So I thanked the rep for her time and as a courtesy they sent this progress report to my phone.









    [​IMG]


    [​IMG]
     
  16. Lbsammills51

    Lbsammills51 Well-Known Member

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    Did they have passes to get into the line, or was the line "capped" when they went by?
     
  17. EmeraldWarrior

    EmeraldWarrior Active Member

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    I talked to Hasbro and they said they won't post anything on Saturday, so at least that's good because I need a break from this.
     
  18. RustyMuffler

    RustyMuffler Tronbot

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    Guess you missed the part about not getting defensive.
     
  19. Death333

    Death333 Otherwise known as Dx3

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    lol I feel bad for the HTS customer reps having to deal with all of this impatience.
     
  20. Maroyasha

    Maroyasha IOU A Title

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    Well, at least now I can watch RWBY Vol. 2 Ep. 2 while I suffer....