Screwed by TFSource - Positive Update

Discussion in 'Transformers Toy Discussion' started by GAUGE, Jan 5, 2017.

  1. GAUGE

    GAUGE Wargod ARTS

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    So a few days back I had posted about how TFSource screwed me out of over 400 dollars the day before xmas.

    Long story short. I got an update yesterday via phone call (finally) (a lot of apologies were said)

    One of the team there called me up (Jeremy) and small world he's a good friend of a friend of mine (Kath) and helps with Dairycon. and apparently he knows me through her. After a really pleasant conversation and alot of clarity about a lot of confusion, My package is being mailed. We still can't quite figure out what happened.

    Apparently there was no mailing address attached to the order which is odd considering I verified my mailing address before completing the order. Also, another thing we both has agreed on was the mysterious disappearance of my transactions and history from my account there.

    But again, the good news is, He let me know that they did manage to find my order, and the situation has been fixed., I'm just awaiting my email containing the Tracking number.

    So, very soon my MP-Star Saber and KFC Jungle Warrior Simba are on their way. (along with extra freebies)
     
    Last edited: Jan 5, 2017
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  2. Maz

    Maz Square One TFW2005 Supporter

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    Good to hear that's sorted, Jeremy is an absolutely wonderful bloke.

    All the best
    Maz
     
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  3. Ezilla82

    Ezilla82 Total Randomness Personified

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    WOO!!!!
     
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  4. GAUGE

    GAUGE Wargod ARTS

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    For sure. I'll never forget my convo with him. A truly upstanding gentleman, and very friendly and easy to talk to. :) 
     
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  5. Robogeek28

    Robogeek28 Proud grandpa

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    Glad everything got settled. :) 
     
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  6. grimlock1972

    grimlock1972 Optimus, serving up the primest of ribs since 1984

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    Sounds like some manner of computer glitch that ate he address data instead of putting it where it should have gone. Glad to hear all has gone well.