RK will be sending out my TFC QC problem replacement parts~!

Discussion in 'Transformers 3rd Party Discussion' started by blueben, Oct 27, 2012.

  1. blueben

    blueben Holocaust

    Joined:
    Jul 1, 2002
    Posts:
    1,237
    News Credits:
    3
    Trophy Points:
    227
    Likes:
    +14
    Hello,

    Sorry for the long delay.
    Finally TFC have shipped the part you need to us.
    We will ship out the parts to you today.
    Tracking number will be sent to you through email after it is shipped.

    Yours Sincerely,
    Daniel
    www.robotkingdom.com


    Hope those waiting can see some lights.
     
  2. G.I.EDDIE

    G.I.EDDIE Purple treads suck!

    Joined:
    Mar 24, 2008
    Posts:
    8,531
    News Credits:
    3
    Trophy Points:
    337
    Location:
    US
    Likes:
    +5,101
    Nice to see RK finally coming thru...seems it was TFCs fault, though RK wasn't very good in the communication department...
     
  3. wildfly

    wildfly Fermenting pork tube.

    Joined:
    Feb 7, 2009
    Posts:
    14,950
    News Credits:
    35
    Trophy Points:
    337
    Location:
    Over There
    Likes:
    +2,063
    ^ Good news!
     
  4. jbz

    jbz Well-Known Member

    Joined:
    Apr 5, 2012
    Posts:
    4,506
    News Credits:
    1
    Trophy Points:
    172
    Likes:
    +5
    Man, I was following your guys issues with them. It's making me hesitant about potentially buying the repaint Herc from them. I hate dealing with QC stuff. I had some QC issues ordering through TFSource before and they've handled it swiftly.
     
  5. Astronut

    Astronut Well-Known Member

    Joined:
    Dec 14, 2009
    Posts:
    3,060
    News Credits:
    1
    Trophy Points:
    262
    Likes:
    +357
    RK has handled it swiftly before as well, but it seems like it took a lot longer now because of TFC.

    Nice to see it's being solved. Never had an issue with RKs customer service myself.
     
  6. Bountyan

    Bountyan Well-Known Member

    Joined:
    Sep 19, 2008
    Posts:
    17,168
    News Credits:
    13
    Trophy Points:
    387
    Likes:
    +3,080
    RK sent me replacement parts for my PE Arcee. My experience with them has been fine.