Pre-ordered MP BB @ Anime Export. Should I be worried?

Discussion in 'Transformers Toy Discussion' started by bellpeppers, Dec 8, 2014.

  1. BoNKerS

    BoNKerS Well-Known Member

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    sorry to hear, I received my BB safe and sound from A/E
     
  2. Dark Jedi

    Dark Jedi Well-Known Member

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    I received a notice about MP BB but I'm waiting on Magnus to ship them both.
     
  3. ex dtw2003

    ex dtw2003 Well-Known Member

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    After radio silence for 2 weeks with my tracking number it seems my BB Is In the U.S. and close to me. I hope to get it tomorrow or Saturday.
     
  4. CyclonuS_ZerO

    CyclonuS_ZerO Uni-con

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    ^So much this. Reading all these comments about this place (Anime Export?) makes me so glad that I too trust BBTS. Their customer service goes waaaaaaaaaaaaaaaay beyond the call, so you more than get your money's worth here. Go BBTS from now on Monsieur bellpeppers. You can always trust them.
     
  5. Griff

    Griff NO MA'AM member

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    Doesn't seem to be any instance of anyone receiving a reply to any inquiries to them when they mess up an order.
     
  6. bossman328

    bossman328 Well-Known Member

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    Same here
     
  7. fake

    fake Return to Innocence

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    HLJ is a lot more responsive when it comes to customer service. AE is good as long as everything is automated, any time you need something changed or something messes up then you are SOL.
     
  8. Underwear

    Underwear Banned

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    My SAL BB that was shipped on Dec 10th just arrived at the local sorting centre yesterday according to the tracking given by AE.
     
  9. bellpeppers

    bellpeppers A Meat Popsicle

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    Not really about the postal service; it's about them replying to my e-mails and assisting in getting back into my account to arrange for shipping.
     
  10. Rev

    Rev Well-Known Member

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    Bee was shipped from HLJ late in November, but there is no sign of him. Not cool.
     
  11. hordeall

    hordeall Well-Known Member

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    Hopefully customs is just SUPER duper extreme to the max slow right now for all of our sakes.

    :( 
     
  12. BulletSponge

    BulletSponge Well-Known Member

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    They are
    and then some. A friend of mine is in charge of the customs center in Miami. They are vastly understaffed. The government run agencies have a majority of their PTO used in this time of the year. The busiest part of the year is the most understaffed.

    I won't see my PG Unicorn Gundam from A/E until after the new year :-(
     
  13. hordeall

    hordeall Well-Known Member

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    Wow after losing hope and ordering 2 more from HLJ mine just arrived at my home unit.

    No update from japan to my home post office.

    So odd.

    December 20, 2014 , 7:41 am


    Arrived at Unit



    URBANA, IL 61802

    Your item arrived at the Post Office at 7:41 am on December 20, 2014 in URBANA, IL 61802. Information, if available, is updated periodically throughout the day. Please check again later.



    Origin Post is Preparing Shipment


    December 2, 2014 , 2:50 pm


    Processed Through Sort Facility


    TOKYO INT D, JAPAN

    November 28, 2014 , 9:35 pm


    Acceptance


    JAPAN
     
  14. bellpeppers

    bellpeppers A Meat Popsicle

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    Let me just say this: I ordered a MP BB off of eBay a week or so ago from someplace in Hong Kong.
    Merry Christmas to me: it arrived today in California.

    The problem is Anime Export.
     
  15. ex dtw2003

    ex dtw2003 Well-Known Member

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    My BB arrived two days ago from AE shipped right when first available using SAL. Took wayyyy longer than normal this year time.
     
  16. motorthing

    motorthing One of these days.........

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    Well my AE Bee is STILL out in the mists somewhere but thankfully some UKers have recieved theirs in the last couple of days so hopefully.....just crappy postal service as is typical at this time of year.
     
  17. matrix:silent

    matrix:silent Active Member

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    I ordered MP Wheeljack, Bee, and UM from them.

    So far Wheeljack and Bee arrived with no issues in about 1 week after the shipping notice.

    I am looking forward for them to get back to work in Jan and tomgetting my UM.
     
  18. bellpeppers

    bellpeppers A Meat Popsicle

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    Well, here's a pleasant- and unexpected- update.

    A few days ago, I decided to try again. Still didn't work. Filled out the form asking for help. Again. That was a few days ago.

    This morning I woke up with an e-mail from them with my user name and e reset password. They told me to reset the password as soon as possible.

    So I was able to go in and see that MP BB is still there. Clicked the option to have it sent, and now am awaiting an e-mail quote to have this Bad Boy sent.

    Now... where's that link to reset the password...?
    Ya know what? Screw it! I'll deal with that AFTER I have either my MP BB in hand or a refund. I'll deal with that later.