Poll: About Megalopolis Toys...

Discussion in 'Transformers Toy Discussion' started by StrifeZ, Jun 13, 2018.

?

What is your experience with Megalopolis?

  1. Positive- all items received and good customer service

    41 vote(s)
    25.2%
  2. Neutral- items received but it took some effort.

    25 vote(s)
    15.3%
  3. Awful- I will never do business with them again.

    97 vote(s)
    59.5%
  1. SomeNamelessGhoul

    SomeNamelessGhoul Well-Known Member

    Joined:
    Feb 9, 2020
    Posts:
    186
    Trophy Points:
    97
    Likes:
    +308
    Hah. I saw that. I preordered for safety in case this Megalopolis order goes south. Do they even let you cancel orders without having to pull a few teeth?
     
    • Like Like x 1
  2. PurpleStuf

    PurpleStuf Pastor of Muppets

    Joined:
    Jul 27, 2018
    Posts:
    330
    Trophy Points:
    132
    Location:
    Ohio
    Likes:
    +344
    I don't have any personal experience with attempting it, but from browsing this thread it doesn't look easy.
     
    • Like Like x 1
  3. REM2010

    REM2010 till all are one an “treated equally” as one lol

    Joined:
    Mar 31, 2008
    Posts:
    573
    Trophy Points:
    207
    Location:
    lisbon portugal
    Likes:
    +564
    i see the are blaming “slow shipping” on staff shortage because corona virus lol i places a an order on the august 17th “instock items” an still nothing
     
  4. EKSOBITION

    EKSOBITION im a kidult

    Joined:
    Sep 24, 2002
    Posts:
    197
    Trophy Points:
    167
    Likes:
    +42
    Yeah, as long as its a pre-order item, they will let you cancel. I cancelled a PO as soon as the shitshow started. They cancelled my PO as soon as I notified them.
     
    • Like Like x 1
  5. SomeNamelessGhoul

    SomeNamelessGhoul Well-Known Member

    Joined:
    Feb 9, 2020
    Posts:
    186
    Trophy Points:
    97
    Likes:
    +308
    Well the entire reason I bought the Spy Patrol pack was because they said it was actually in stock so I guess we'll see what happens. I'll give them till next week and then I'm going to get in the long line to complain.
     
  6. Apeface

    Apeface cares not for gophers

    Joined:
    Jan 20, 2004
    Posts:
    554
    Trophy Points:
    262
    Likes:
    +317
    I’m giving up on them. They lie about in stock items. Hoping I get my refund without having to contact my bank to reverse the charges.
     
  7. SJW

    SJW Well-Known Member

    Joined:
    Feb 22, 2020
    Posts:
    1,191
    News Credits:
    1
    Trophy Points:
    177
    Location:
    UK
    Likes:
    +5,859
    Feel your pain guys.

    I’m sure they were sneaky on my order for Exhaust which was ‘in stock’ from the 1st July but they didn’t ship till the 11th.

    I couldn’t cancel as the PO went to processing on the 1st but feck me doesn’t need 10 days to sort.

    Covid19 and staff shortages were used back then and clearly it is still being used now for your orders.

    Anyone going for Spy Patrol Unit 3 - PO it with BBTS. I did.

    Today has been a tough day on us UK Siege/ER collectors with the very limited PO release of ER Bluestreak. Only 2-3 etailers had it for PO today and blink and you miss out. Absolute shitshow. Hasbro UK are shysters.
     
  8. ChrisW

    ChrisW Well-Known Member

    Joined:
    Oct 6, 2006
    Posts:
    554
    Trophy Points:
    147
    Likes:
    +1
    I got Siege Omega Supreme from them on sale and tacked on a Siege Spinister to get free shipping (to Canada!). The order shipped the day I placed it, and everything arrived in great condition. Both Omega Supreme and Spinister were listed as In Stock when I placed the order. While others seem to have had bad experiences, mine was nothing but positive.
     
    • Like Like x 1
  9. Cool Hand Lube

    Cool Hand Lube Well-Known Member

    Joined:
    Jul 2, 2008
    Posts:
    4,015
    News Credits:
    4
    Trophy Points:
    262
    Likes:
    +8,196
    Even a broken clock is right twice a day. You and others have reported perfectly fine experiences but they are more the exception than the rule.
     
    • Like Like x 1
  10. Dran0n

    Dran0n junk male

    Joined:
    Dec 13, 2007
    Posts:
    13,384
    News Credits:
    1
    Trophy Points:
    292
    Location:
    i’d rather be grillin!
    Likes:
    +100
    yeah y’know fuck megalopolis but aw the usps :(  as an american the usps is one of the few government agencies that are worth a damn.

    i mentioned earlier in the thread that i’d had only good experiences thru megalopolis and figured it something to do with living 25 miles from the flagship store but wow damn they have a boba fett i was charged for on the 26th of july and was told like two weeks ago that it would be in by the end of the week or sumn but lol surprise surprise they still have it. like bruh please you don’t have to pack and ship it just let me pick it up. i’m glad i’ve been keeping up in this thread to brace myself and prepare.
     
    • Like Like x 3
  11. SomeNamelessGhoul

    SomeNamelessGhoul Well-Known Member

    Joined:
    Feb 9, 2020
    Posts:
    186
    Trophy Points:
    97
    Likes:
    +308
    During my first bad experience with them I was looking up Yelp reviews and apparently anyone who steps foot in their store gets the red carpet rolled out for them in the reviews are to be believed.
     
  12. StarMaverick

    StarMaverick Nemesis Command Upgrader

    Joined:
    Oct 2, 2019
    Posts:
    1,235
    Trophy Points:
    177
    Location:
    The Forbidden Planet
    Likes:
    +3,055
    You know it's really great that you had an amazing experience with them. You definitely got really lucky with such a big purchase. But my question is why would anyone want to support a company that's burning over half of the collector community that looks to them for items that could or could not be actually in stock? I mean just think about all of the kids that will be getting into Transformers for the first time due to all of the new and exciting media coming out. I personally find it very offensive that over half the kids that order from them are going to get burned. This could effectively turn away over half of the next generation of Transformers collectors that go to them, before they actually get a chance to become true Transformers fans, all because their first experience was a bad one due to Megalopolis. And given that most people can only find most Transformers online right now. That chance has greatly increased. And keep in mind that the more transformers collectors there are the more and better figures we will get. Megalopolis is burning over fifty percent of collectors that go to them, and people will quit collecting. Just something to think about as you give them great ratings.
     
    • Like Like x 1
  13. Dran0n

    Dran0n junk male

    Joined:
    Dec 13, 2007
    Posts:
    13,384
    News Credits:
    1
    Trophy Points:
    292
    Location:
    i’d rather be grillin!
    Likes:
    +100
    even with my business hat on seems like you’d see diminishing returns doing that. i interviewed for a job there and they said most of their business is online, seems like you wouldn’t wanna burn those people. really wish i got the job there now so i could whistleblow on all this
     
    • Like Like x 2
  14. Apeface

    Apeface cares not for gophers

    Joined:
    Jan 20, 2004
    Posts:
    554
    Trophy Points:
    262
    Likes:
    +317
    I asked Megalopolis for a refund and to cancel my order as it had been 5 weeks with no movement at all. They told me it was not possible and I’d have to pay return shipping and 15% restocking fee. This is outrageously stupid as the items aren’t even shipped yet. Decided to just contact my bank to dispute the charges and filed a BBB complaint.
     
    • Like Like x 6
  15. StarMaverick

    StarMaverick Nemesis Command Upgrader

    Joined:
    Oct 2, 2019
    Posts:
    1,235
    Trophy Points:
    177
    Location:
    The Forbidden Planet
    Likes:
    +3,055
    Dang! They are complete scum! and unfortunately it seems like calling your bank and filing with the BBB is the only way to get your money back...SMH sad times. Hope everything works out for you.
     
  16. Dachande

    Dachande Very Hank. Moderator TFW2005 Supporter

    Joined:
    Sep 17, 2008
    Posts:
    36,296
    News Credits:
    19
    Trophy Points:
    392
    Location:
    South Central PA
    Likes:
    +83,469
    The most recent complaint on the BBB website is from February. That's weird. Also, their reviews are 2-stars out of 5, and they aren't accredited with the BBB. No shock there.
     
    • Like Like x 1
  17. harrisongibb

    harrisongibb Autobot Logistics Planner

    Joined:
    Dec 28, 2006
    Posts:
    212
    Trophy Points:
    162
    Location:
    NoVA
    Likes:
    +287
    Back in April it took 3 weeks to get an order to ship--- all items were in stock. I had also pre-ordered the Spy Patrol 4-pack way back when and recently went to check on the status. It showed up in my orders list as "unfulfilled" and no other information. It should have shipped to me two months ago assuming they ever got them in stock, so I sent an inquiry to customer service. They replied that my card was declined when they tried to charge me. There's no chance that's true!
     
    • Like Like x 1
  18. Galaxius84

    Galaxius84 Take Flight!

    Joined:
    Feb 11, 2017
    Posts:
    1,358
    News Credits:
    5
    Trophy Points:
    207
    Likes:
    +1,234
    Not sure if anyone cares but just got this
    1500A5FA-3215-435B-A66C-139A2F6A39BE.png
    I’ve got two orders I’m waiting to ship for a bit
     
  19. Dachande

    Dachande Very Hank. Moderator TFW2005 Supporter

    Joined:
    Sep 17, 2008
    Posts:
    36,296
    News Credits:
    19
    Trophy Points:
    392
    Location:
    South Central PA
    Likes:
    +83,469
    I'm usually not this cynical, but it seems like they may be using the whole pandemic thing as a catch-all for their poor business practices.
     
    • Like Like x 4
  20. Cool Hand Lube

    Cool Hand Lube Well-Known Member

    Joined:
    Jul 2, 2008
    Posts:
    4,015
    News Credits:
    4
    Trophy Points:
    262
    Likes:
    +8,196
    Yep. They're shady and just keep making excuses.
     
    • Like Like x 2