Piece Missing from Knight Morpher Screecher (ordered from BBTS)

Discussion in 'Transformers Toy Discussion' started by Nefud, Dec 18, 2012.

  1. Nefud

    Nefud Well-Known Member

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    Sorry for the horrible low-content thread, but I was curious if I am screwed. My wife got me a Knight Morpher Screecher from BBTS for Christmas, but couldn't wait and gave it to me last night. Unfortunately, it has a piece missing:

    [​IMG]

    Has anyone had this problem (or something similar)? Do you think BBTS will be able to send a replacement part? My wife feels horrible and I want to be able to tell her it's going to be fine. Err, my wife's not insane, there are just a few post-partum hormones kicking around... :) 
     
  2. Satomiblood

    Satomiblood City Hunter

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    If BBTS can't provide you with the missing part, they'll just ask that you send the figure back for a replacement. It's that simple.
     
  3. Deceptigtar

    Deceptigtar Sworn Decepticon Assassin

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    just contact bbts, have the order number to reference. i am sure you will be able to exchange for a replacement.

    i have before so it should be ok.
     
  4. Nefud

    Nefud Well-Known Member

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    Super, thanks guys. I sent them an email with the order number and photos last night, I just hadn't heard back. If any mods want to close this thread it would be appreciated. Don't want to junk up the forum...
     
  5. harrismonkey

    harrismonkey Well-Known Member

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    This is EXACTLY why I like BBTS so much. They'll take care of you.