New Detolf, missing door

Discussion in 'Transformers Toy Discussion' started by bellpeppers, Feb 14, 2020.

  1. bellpeppers

    bellpeppers A Meat Popsicle

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    So earlier this week I traveled 50 miles and picked up a Detolf at IKEA. While assembling it I realized the door was missing. And of course Mr. ‘Always keep the receipt’ can’t find the receipt this time.

    Im still going to try and exchange it... but I think I am likely screwed.
     
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  2. fschuler

    fschuler Post Count Inflated With Hot Air TFW2005 Supporter

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    If you paid with a card they should be able to track down your purchase and help you out...especially if you speak with a manager. I would print a copy of the transaction record from my credit card account and take it with me, though.
     
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  3. bellpeppers

    bellpeppers A Meat Popsicle

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    I’ll have to create a new account... but that’s not a bad thought. Thanks for the idea.

    Sux that they have 1 phone number for the United States... but I’ll keep trying to call and e-mail.
     
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  4. fschuler

    fschuler Post Count Inflated With Hot Air TFW2005 Supporter

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    Good luck, man. Most retailers these days seem to want to fix issues for people. I'm sure they'll help you out.
     
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  5. RyanCharlie

    RyanCharlie Well-Known Member

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    Did you get this sorted out? I've had very good luck with getting replacement parts from IKEA with little trouble. You might have to haul the entire cabinet back to them to get a replacement.