In case anyone is interested, here’s the response from Hasbro I finally got after calling them on Dec 15th, regarding issues I have with my Victory Leo: —————— Response By Email (Elizabeth) (01/03/2023 02:28 PM) Dear James, Thank you for contacting Hasbro Consumer Care regarding your HasLab Transformers Victory Saber. We appreciate and understand the concerns you have raised with our Care team, and thank you for your patience as we explore our options to help make this right for you. We are currently offering you two options to resolve the matter – 1) returning the product for a full refund or 2) returning the product for a replacement at no cost to you (to be delivered in 2023, exact date to be confirmed). Details for both options are outlined below: Process to Return for a Full Refund 1) Reply to this email expressing your request for a refund with photos containing the following: • Your HasLab Transformers Victory Saber, including all accessories (.jpeg or .gif) • As well as a note containing your Hasbro Pulse order number and Consumer Care incident number • Your complete mailing address & phone number 2) Once this information has been received and verified, our team will issue a pre-paid Postal Service shipping label to return the Victory Saber. The item, including ALL accessories, is required to process your refund: • 8.5-inch VStar Figure • 5-inch Saber figure • 1-inch Brainmaster figure • Victory Leo figure • Holi figure • Fire Figure • All accessories (weapons, stands, etc.) Process to Return for a Product Replacement If you wish to proceed with a full replacement product, please reply to this email confirming that decision. In the coming months, we will reach out to you to provide the estimated shipping date of this HasLab Transformers Victory Saber replacement product, and the next steps on returning your HasLab Transformers Victory Saber. James, We want to assure you that we are dedicated to maintaining high quality products and service. We truly appreciate your patience as we resolve this matter. Thank you, Elizabeth Leary Senior Manager - Hasbro Global Consumer Care
I'm guessing with everything going on they've already burned through whatever number they had for QC issues.
So on VS and VL chest is the gold just paint or is it vac Mac? It looks to me to be paint but not completely sure. I’m just checking if it’s just paint I can paint over the scratches on my VS.
I think if mine get too scratched, I'll just get the inevitable toyhax labels. XD I'll prolly wanna replace his wing decals at some point anyway.
....random ask. Anybody have a spare Kingdom Inferno they'd be willing to part with for a relatively fair price? No rush since the weather is crap.
Tell me about it... Especially when today my snowblower decides not to work despite working yesterday on the "first round" of snow. I shoveled as much as I could today after the "second round" and now I see it's snowing AGAIN right now. Definitely not going out looking for toys anytime soon here. (or doing anything outside other than go to work and get groceries)
Since I hate working from home, I was out and about anyway so I swung by Edina target. Oddly... one Skullgrin, 3 '86 Ironhides, and 2 SS Galvs. So that was interesting. Also: Core Slug should be here today from Amazon! Excited to start on my Monstructor pretool. XD Also also: starting to wonder if this Korean Starscream my brother bought me is legit.... I mean, it does say it has realistic shape and flexible action, so I assume it is.
Well, snowblower is hopefully fixed. Repair guy came by...looked it over. Apparently ice got REALLY in the area where the propeller is that moves the snow into the chute, so he took a hammer to the bottom of the blower to knock it loose. Started it up, it worked. He then noticed a few other things he decided to fix I didn't know about. (I know NOTHING about machines in terms of repair or maintenance) Only asked for $30 for the trip there. Much better than I was expecting here. Of course, I went out and shoveled my driveway and sidewalks before he arrived so I'm now sitting with a back massager on my computer chair and taking a pain killer. Have anyone's stores done their toy aisle resets yet? I assume the new stuff mostly won't get put out until they do that. At least when it comes to stores around me.
Edina Target still has a number of '86 Ironhides and Galvs, but Skullgrin had been replaced by Crankcase. I guess he is more thundercracker colors. His engineering is Generations Legends Starscream, I think, but his feet are different (the jet thruster is on the bottom in robot mode and the foot/thruster rotates). He does have knees indeed have knees. Also, this showed up from Amazon: Guess this is my first Evo guy!
Went grocery shopping today after the insane snowy week and stopped at a few Targets along the way, Found 1 Beast Wars Inferno at Andover Target that came home with me and two Armada Starscreams at Coon Rapids Target. Just really looking for a Dead End here as aside from Pointbreak, He's one of the only Legacy figures I have not seen anywhere around me.
Scalpers have really latched on to DeadEnd. Gotta love short packing a combiner component, well done Hasblo
