Haslab Unicron

Discussion in 'Transformers News and Rumors' started by bearytrek, Jul 15, 2019.

  1. Hicks_Royel

    Hicks_Royel > Cat Flu

    Joined:
    Jan 26, 2007
    Posts:
    14,839
    News Credits:
    3
    Trophy Points:
    312
    Likes:
    +14,816
    See if it will blend?
     
    • Like Like x 4
  2. Okicyurnatp

    Okicyurnatp O_o Master of the ID 10 T error o_O

    Joined:
    Mar 16, 2021
    Posts:
    400
    Trophy Points:
    107
    Location:
    Round Rock, Texas
    Likes:
    +673
    Give it away to a needy collector and then realize the endorphins you feel for doing a good deed don’t feel nearly as good or last as long as selling it for twice as much as you paid for it.
     
    • Like Like x 1
  3. WyldeBill

    WyldeBill Yeeee Hawww!

    Joined:
    Apr 30, 2017
    Posts:
    2,417
    Trophy Points:
    222
    Likes:
    +3,241
    Ebay:
    I mean he’s cool but not THAT cool. If you follow me.
     
  4. mx-01 archon

    mx-01 archon Well-Known Member

    Joined:
    Jan 26, 2003
    Posts:
    28,487
    News Credits:
    1
    Trophy Points:
    412
    Likes:
    +24,490
    Expensive towel rack.

    HOV lane ticket.

    Puppet for a quirky ventriloquist comedy act.


    Just spitballing here :p .
     
    • Like Like x 1
  5. daimchoc

    daimchoc TFW2005 Supporter

    Joined:
    Jun 16, 2009
    Posts:
    39,914
    News Credits:
    491
    Trophy Points:
    392
    Location:
    US
    Likes:
    +53,688
    Facebook:
    Twitter:
    YouTube:
    If you're not happy with your purchase, might as well get it onto someone who's looking to have it. And if you eventually opt to sell it, you can use that money for something that you're more passionate about.
     
    • Like Like x 1
  6. Zaragon

    Zaragon Well-Known Member

    Joined:
    Mar 7, 2017
    Posts:
    217
    Trophy Points:
    122
    Location:
    North Carolina, USA
    Likes:
    +301
    Ebay:
    I don't remember the timing of the MP releases since I don't collect Masterpiece, but I do remember people complaining about it, so at least that much of my recollection matches yours.

    For me, any other releases at the time didn't have much to do with it; I simply didn't have the budget for something that expensive out of my normal funds. The only reason I ended up being able to back at all is because the extension took me past our company's bonus announcement date. Once I knew what I was getting, I was able to put aside the money for him. But before that it would have been a no-go. I think I was in a fairly unique situation though, I don't remember anyone else posting similarly. It's been a long couple of years and my memory's a bit fuzzy though.
     
    • Like Like x 1
  7. Okicyurnatp

    Okicyurnatp O_o Master of the ID 10 T error o_O

    Joined:
    Mar 16, 2021
    Posts:
    400
    Trophy Points:
    107
    Location:
    Round Rock, Texas
    Likes:
    +673
    love it. Hugs and kisses.
     
    • Like Like x 1
  8. Starganderfish

    Starganderfish Well-Known Member

    Joined:
    Jun 3, 2015
    Posts:
    7,182
    News Credits:
    2
    Trophy Points:
    247
    Location:
    Australia
    Likes:
    +10,351
    Well, I take back everything bad I’ve ever said about Hasbro.
    My HasLab Unicron, pre-ordered through a retailer here in Australia, had a small flaw when it arrived (two “left” panels on the shins, instead of a right and left). It still posed and transformed fine, but looked a little off.
    I emailed Hasbro Pulse, Hasbro Australia, Hasbro US, even the local retailer asking if I could get a replacement piece sent out to fix it. Heard nothing so wrote it off as a lost cause, not that surprising considering I’m in a different country.
    A few weeks later, I receive an email from the VP of Global Customer Care saying they’d send me a replacement piece.
    “Wow” I thought, “that’s good service”
    Imagine my surprise today, when I received, not a small envelope containing the missing leg panel, but this. Apparently, by “replacement piece”, they meant “replacement figure”.
    Blown away by this.
    Amazing, and totally unexpected, response from the team at Hasbro.
    3D4DCA08-8B2B-42DE-B559-D5BD2D96B460.jpeg
    Weird thing is I bought as a Pre-order from a local retailer not through the Hasbro Pulse Crowd-Fund, and I never actually gave Hasbro my mailing address… maybe the local retailers passed on the details of all pre-orders to the folks at Hasbro?
     
    • Like Like x 28
  9. Okicyurnatp

    Okicyurnatp O_o Master of the ID 10 T error o_O

    Joined:
    Mar 16, 2021
    Posts:
    400
    Trophy Points:
    107
    Location:
    Round Rock, Texas
    Likes:
    +673
    Hopefully nothing is wrong with that one *crosses fingers *
     
  10. angwk

    angwk Well-Known Member

    Joined:
    Feb 12, 2021
    Posts:
    133
    Trophy Points:
    97
    Likes:
    +414
    Do you need to send your original figure back to them?
     
    • Like Like x 1
  11. Shattered Trousers

    Shattered Trousers That thing Ratchet needed.

    Joined:
    May 7, 2018
    Posts:
    2,232
    News Credits:
    7
    Trophy Points:
    222
    Likes:
    +7,689
    Hasbro Australia are genuinely good people who consistently go the extra mile to look after their customers.

    My opinion of how Hasbro USA operate swings wildly, but I have a very high opinion of their Australian branch.

    I'm happy for you, that your Unicron story appears to have a happy ending.

    ~L~
     
    • Like Like x 1
  12. FredVIII

    FredVIII HUMAN GERM!

    Joined:
    Jul 16, 2005
    Posts:
    2,146
    News Credits:
    1
    Trophy Points:
    312
    Location:
    Brooklyn, NY
    Likes:
    +5,868
    :jawdropper: 
     
    • Like Like x 1
  13. daimchoc

    daimchoc TFW2005 Supporter

    Joined:
    Jun 16, 2009
    Posts:
    39,914
    News Credits:
    491
    Trophy Points:
    392
    Location:
    US
    Likes:
    +53,688
    Facebook:
    Twitter:
    YouTube:

    Awesome! Now you have have a display for both Bot and Planet modes. :) 
     
    • Like Like x 1
  14. Starganderfish

    Starganderfish Well-Known Member

    Joined:
    Jun 3, 2015
    Posts:
    7,182
    News Credits:
    2
    Trophy Points:
    247
    Location:
    Australia
    Likes:
    +10,351
    Nothing was said about that. It’s around $100 to ship a Unicron locally so if they want me to ship mine back they would have advised me… and it’s a bit late for that.
    I’m still kind of floored. Even feel a little weirdly guilty, even though I’ve done nothing actually wrong. But definite props to Hasbro Aus.
    LOL. No way I would have room for that. Besides, I already sold the original - that’s how I found out there was a problem. Buyer opened it, found the issue and contacted me. We both reached out to Hasbro, with no response, and I even lined up an overseas collector on the boards here who had the opposite issue and was keen to swap parts, but the buyer didn’t want to muck around and demanded a quick resolution. I gave them a partial refund (which wiped out the minuscule profit I made on the sale) and they were happy.
    Hasbro eventually responded to my message and now I have a new Unicron. After the hassles from the first sale I think I might just keep this one. It was not just the part but the ridiculous high cost of shipping, fees from PayPal and eBay etc. Never selling through eBay again, just a horrible experience for a seller, though great for a buyer.
    But all told, it turned into an amazingly positive experience from Hasbro.
     
    • Like Like x 3
  15. galvatran

    galvatran Well-Known Member

    Joined:
    Mar 8, 2019
    Posts:
    1,296
    Trophy Points:
    182
    Location:
    Australia
    Likes:
    +1,665
    Always nice to read a good news story.

    Begs the question though. How many units does Hasbro keep aside for a rainy day like this?
     
  16. mx-01 archon

    mx-01 archon Well-Known Member

    Joined:
    Jan 26, 2003
    Posts:
    28,487
    News Credits:
    1
    Trophy Points:
    412
    Likes:
    +24,490
    So wait, this essentially means you got Unicron for free then (after jumping through a whole bunch of hoops). Lucky bastard.
     
    • Like Like x 3
  17. Fafnir72

    Fafnir72 Well-Known Member

    Joined:
    May 16, 2009
    Posts:
    4,197
    Trophy Points:
    262
    Location:
    Heart of a neutron star
    Likes:
    +6,615
    Props to them! Hb Australia also answered my inquiry of how "official" Ocean Designs Detail decals are. Only Hb Australia answered me.
     
  18. Hicks_Royel

    Hicks_Royel > Cat Flu

    Joined:
    Jan 26, 2007
    Posts:
    14,839
    News Credits:
    3
    Trophy Points:
    312
    Likes:
    +14,816
    ... and how official are they?
     
    • Like Like x 2
  19. Fafnir72

    Fafnir72 Well-Known Member

    Joined:
    May 16, 2009
    Posts:
    4,197
    Trophy Points:
    262
    Location:
    Heart of a neutron star
    Likes:
    +6,615
    Official, in/for Asia. But that was like 3 years ago when I inquired.
     
    • Like Like x 2
  20. Hicks_Royel

    Hicks_Royel > Cat Flu

    Joined:
    Jan 26, 2007
    Posts:
    14,839
    News Credits:
    3
    Trophy Points:
    312
    Likes:
    +14,816
    Neat.
     
    • Like Like x 1