Haslab Unicron

Discussion in 'Transformers News and Rumors' started by bearytrek, Jul 15, 2019.

  1. 4249david

    4249david Autobot's chief customs agent, apparently...

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    Glad it finally arrived! Plus, it means other Canadians should expect it pretty soon, too. Enjoy guys.

    *back to F5 button on emails, awaiting Kapow's announcement that he's shipped, with baited breath*
     
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  2. Crobot91

    Crobot91 Daddy has lots of TFs...

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    I'm in Toronto, Canada and I got one of the 2 that I ordered. Just dropped on my porch; thankfully, I work from home. No email notice; very weird.

    Anybody else who ordered more than one through Hasbro directly get separate deliveries?
     
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  3. Rookbartley

    Rookbartley Well-Known Member

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    Yep, I had separate deliveries. One week apart.
     
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  4. Crobot91

    Crobot91 Daddy has lots of TFs...

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    Thank you; that relieves my anxiety a bit LOL.
     
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  5. Devastator Zero

    Devastator Zero Smirker!

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    Good to know. However, that is exactly what I'm worried about. I don't want to send mine in, and just get a refund. I'm not nearly as happy with the figure as everyone else seems to be, but I still don't want a refund. Some people got free figures (of varying levels of worth), and I guess some can just return it and hope for the best? I'm amazed at how bad a multi-billion dollar company is at handling this. Bracing myself for the Razorcrest crapfest that seems inevitable.

    Strange that the person missing the head actually got it, but they don't have open boxes or spare parts for the rest of us.
     
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  6. General Tekno

    General Tekno Self-Styled #1 Lugnut Fan

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    This is...concerning. Especially for those of us who live in apartment buildings or condos.
     
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  7. Happysmp

    Happysmp Well-Known Member

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    I'm in Toronto and just got mine about 30 minutes ago!
     
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  8. Oniconvoy

    Oniconvoy The Other Black Repaint

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    It’s good to know that Unicron is an essential service. ;) 
     
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  9. Paco Grande

    Paco Grande Well-Known Member

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    I never got an email from Hasbro or FedEx. It just showed up randomly. And I’m really glad I’m working from home!

    Hasbro really needs to fix their emails. You can’t leave a $900 box sitting on the porch for who knows how long.
     
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  10. Happysmp

    Happysmp Well-Known Member

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    Never got an email either. Didn't have to sign anything, no customs (unless they plan on sending me an invoice later which fedex sometimes does).

    fit through the door, now I have to find a place to put it
     
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  11. Okicyurnatp

    Okicyurnatp O_o Master of the ID 10 T error o_O

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    Here’s hoping I do actually live in Canada! *crosses fingers*
     
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  12. XIII

    XIII Well-Known Member

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    Well, I wouldn't say they are handling it "bad". This is just not a normal retail and does require some exceptions to their normal mass production logistics. Hasbro may have had opened units or parts at one point but it seems that they if they did they have exhausted the supply and are down to full sealed units. If this was just a normal retail item, I would have no hesitation with a return of the full unit. Since it was sorta "made to order" from a business that almost exclusively deals with mass production, it is no surprise that they don't have parts just laying around like a 3rd party or mom and pop operation.

    Hasbro Customer Care has been very nice to me during my claim and very forthcoming with information. I do appreciate them flipping the bill for the very expensive shipping cost fr the return. I don't see any of that happening from most retailers or any 3rd party. I've always had to pay at least shipping for parts from the likes of FT, XTB and Toyworld. Sometime having to pay for the parts too. Anyway... just my experience. Yes, I do think that Hasbro should have something in place for these kinds of CS claims on HasLab products but I do understand that they don't.

    Anyway, my Unicron situation is livable. I may even be able to figure out how to open up the pelvis and do a repair. I am going to think on the offer for a replacement over the weekend. However, your Unicron seems to have actual structural damage. If I was in the same situation as you seem to be, I would be jumping on the replacement while I could. Even if I wasn't really sure if I liked the figure or not. I could always leave the replacement sealed and hold onto it for a year or two and sell it. Just selling it at cost would be a guaranteed sale. Probably wouldn't last a few minuets.
     
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  13. Tony Bourne

    Tony Bourne Well-Known Member

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    I know what you mean dude! Cody and I are waiting for ours and they are being delivered to his apartment too.
     
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  14. msol

    msol Well-Known Member

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    If you log into your Pulse account does it say anything about it being fulfilled?
     
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  15. Jesse guerra

    Jesse guerra Godjinrai

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    That was my issue and I just decided to keep mine they said if they didn't have one they would just issue a full refund
     
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  16. Paco Grande

    Paco Grande Well-Known Member

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    It still says “Unfulfilled”.

    Here are my two recent additions to the collection. Both happen to be the largest toys I own. I’ve suddenly run into a massive space issue!

    it was my birthday recently. Spent my birthday cash on the shuttle and Unicron showed up right after I finished building it.

    Edit: I’m OCD so I put the rings on the “correct” way with the spikes pointing counter-clockwise. :) 

    Edit 2: as someone was saying earlier in this thread, when you put the rings on this way it’s a little easier to poke the top and bottom shafts into planet. The holes they go into are not symmetrical and you can tell it was meant to go this way.

    B1D8C717-F742-4DFC-B80E-9650C932E2B5.jpeg
     
    Last edited: Apr 16, 2021
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  17. msol

    msol Well-Known Member

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    You're shitting me. Thankfully I'm work from home too but, uh, this is very dicey. I'm in BC so hopefully they figure this out soon.
     
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  18. boomerdave

    boomerdave Owns three Ditka figures. O_o Moderator

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    Most people on Ebay are doing bid only so a lot of competition on that. I put mine up as a buy it now at $1275 plus 100 shipping and it sold in 45 seconds literally. I just wanted it gone so Buy it Now will definitely get it out the door quick. Fees were $136 for Ebay and I forgot what Paypal fee was. I think I made about $1050 on the deal (not counting the intial investment) so I felt good with that.
     
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  19. Gastrotrain

    Gastrotrain Well-Known Member

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    I'm in Toronto Canada and my Unicron just showed up. No emails, no warning whatsoever ever!


    Edit: I see now it's happening to a bunch of people
     
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  20. comfytron

    comfytron Well-Known Member

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    With Unicron finally reaching buyers in Canada and the UK…

    that means BBTS is officially the LAST place to get Unicron in stock.

    kinda shocked honestly. I’m guessing they had a good chunk of orders and the logistics of getting the toys to them are complex. But then again, Hasbro seems to really have it out for them since they’ve been getting so many things late.

    anyway hope you all enjoy. I’ll hopefully have mine by December at this rate!
     
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