Discussion in 'Transformers News and Rumors' started by bearytrek, Jul 15, 2019.
I appreciate it, but I think we're shouting into the wind.
I certainly have no issue with any part of this being re-used by any who find it helpful, but it would certainly be much more helpful for every email to be an individualized as possible. Just as we reject a form letter out of hand, so too would the Pulse service team. So feel free to use bits and pieces, but always put your own spin on it.
I personally expect them to respond with something, even if just another form response, so I’ll wait for that before sending another email.
So their response is a resounding "pound sand". Cool. Third party upgrade kits, all eyes are on you.
How do o do this, am I supposed to reply back to the email to get this form
I am known to talk a lot of crap.
The form letter said to send any follow-up questions to [email protected]
rather than replying directly to the one from Mike.
Oh ok thanks
Lindsey clearly called that unicron in update 3 a sample not the finished product
Yup, I got the same fake ass “Mike” response too.
Angers me when people say they'll just repaint it. How can you damn paint gears the paint won't hold up against friction!!!
Speaking from experience, as I am a person who prints things from overseas, a "sample" is off the assembly/production line itself. I get samples delivered overnight by DHL, and they're indistinguishable from the final product.
(And why wouldn't they be, since they're just #1 and #2 from the actual production.)
Really, everyone say it before buying it. We bought it and then got to see the deco.
Ok, this inspired me to disassemble the maw.
The good news is that it's not a relatively complicated mechanism - no springs, the teeth are all sandwiched between the orange and blue plastic on a round slider, so there are no pins to remove either.
The bad news is that the entire panel, including the blue maw part, is all one large piece of blue plastic. That means that either you would need to:
1) Cast the entire part in orange, color match the blue and then paint all of the panel around the maw
2) Color match the orange and paint the maw itself
3) Use Reprolabels and be satisfied with a bit more orange
I don't really see any other way around it, unless you want to get into cutting it up yourself which is not something i'd recommend. One small bright point is that it looks like it would be really easy to paint the chompers in the middle silver.
Here you can see that the maw parts are all part of the same piece of blue plastic panel
So 2 paint apps and new orange gears.
That's all Hasbro had to do.
"Hasbro Pulse prides ourselves on transparency"
Gives an opaque response that says absolutely nothing.
Their response is woefully insufficient. Even if they weren’t planning on addressing people’s complaints and resulting dissatisfaction, they could have at least acknowledged it. That’s not how you treat fans.
“Hasbro Pulse prides ourselves on transparency, and we have shared updated versions along the way.”
I’m trying to see what they mean by this. It must mean the unboxing video in Haslab update #3. That video shows pretty much what we got. I did not notice the maw at the time, and I watched all of their videos dozens of times. If they were fully transparent, they would have provided the usual kinds of promo pictures of the finished planet and (mistransformed) robot showing all of these details.
That response is almost worse than no response
Separate names with a comma.