I once sold the Bumblebee and Cliffjumer alternity figures for less than what BBTS was asking for one of them. The seller claims that the steering wheel was missing in one of the figures. Obviously, most auctions show robot and vehicle modes. I didn't take a picture of the inside, so I had no way to dispute the claim. The piece is smaller than a grain of rice and inside a tiny obscured cockpit. The guy knew what he was doing. He wrote eBay about how he's a "serious collector" and that the one figure was now worthless. eBay let him get half of the costs back. He got two diecast Takara Alternity figures for $20. The guy was bidding on three of my auctions. Had to block him on the others to stop me from getting screwed worse. There's other people like that. I try to snuff it out before it goes too far. If I get a bunch of questions about what parts are included or the conditions of various parts- when I've already described it and included pictures on an "As-Is" sale.....I know to block and remove. More of the "serious collector" guys fishing for claims. Another person tried to buy a lot auction with all of Transformers:Cybertron. He paid a decent amount and then began asking me to ship to a specific location in California. I thought that was odd, because your address usually comes up during closing. When I went through printing, his eBay address was the Philippines. He wanted me to mail it to his friend in California, who would mail it to him (I banned out of country sales - always get burned when I ship out of US from shitty tracking, inflated shipping costs that I wind up paying part of, etc...). Had to cancel the sale, repost the ad and block the guy. Shady transaction. I just know there's a "didn't receive" complaint buried in there. I think the major thing to remember is most people on eBay aren't professional sellers who make a living or have a consistent 'side hustle.' A lot of us are collectors who are trying to recoup costs or buy another collection piece. When we get conned for costs and lose both $$$ and items, it's a bit harder than a business losing one of fifteen identical items. This is where eBay's policies truly fail.