eBay question. Can I get scam from a buyer?

Discussion in 'General Discussion' started by mac&cheese, Dec 1, 2013.

  1. mac&cheese

    mac&cheese Well-Known Member

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    Hi I sold a statue item and it was not to a buyers liking. So he wants a refund. I will refund him through paypal. It was bought on eBay. So my question is after I refund him can he still file a claim on eBay to get another refund? I just don't want to get scam into giving double refunds. Also if I refund the buyer from paypal how would I get my refund back from eBay fees? Or is it better to just go through the eBay claim system thennlay him? I believe shipping is not refunable correct? The buyer would have to pay for shipping to return. Thanks
     
  2. Omegatron

    Omegatron Mandatory Fun. Buy it now TFW2005 Supporter

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    Ebay:
    Always go through eBay on eBay transactions.
     
  3. firehawc_69

    firehawc_69 cloppers = ignore list

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    Ebay and PayPal are the same company. There's no reason not to use ebay for the refund. As far as return shipping, did you clearly state in your listing that buyers are responsible for return postage? Probably not, so you might have to bite it on that.
     
  4. Gingerchris

    Gingerchris Telly-headed Tyrant

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    How was it not to their liking? Why did they buy it if they didn't like it? I'm assuming there were photos so they could see what they were buying. You should put on your sales listing that there's no refunds if a buyer 'doesn't like' the item they just bought.


    As for actual advice, what the others said.
     
  5. xMostWanted559x

    xMostWanted559x Well-Known Member

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    I always do no returns and sold as is for that reason