eBay advice needed: Purchased G1 Roadbuster and need to resolve a problem.

Discussion in 'Transformers Toy Discussion' started by mrclean08, Feb 29, 2012.

  1. mrclean08

    mrclean08 G1 FOR LIFE

    Joined:
    Feb 10, 2008
    Posts:
    1,442
    Trophy Points:
    187
    Likes:
    +43
    I purchased a G1 Roadbuster off of eBay a couple days ago. It was advertised as the following:

    • 100% Complete
    • Never opened
    • MIB
    • Roadbuster still sealed to board

    Everything seemed fine. The figure itself is still sealed to the bubble and all the parts are still brand new/unused. The outer box was beat up and was only sealed on one end which the seller did show in his pictures.

    The problem itself lies that the accessory bag had a long cut where all the parts were exposed. Everything was inside except for the rarest piece which is the elusive antenna. I thought maybe it fell out in the shipping box etc., but I have searched the Roadbuster box, the shipping box and even within the packing material with no luck at all.

    I paid $299 Buy-It-Now for this item since I wanted a virtually brand new piece that I could display loose/complete. I know loose/complete Roadbusters go for $150-$200 but was gladly willing to pay a premium to have one in this unused condition. I've seen the antennas go for as much as $60 on eBay separately and in average condition.

    So my question to my fellow boardies is, what action do you recommend I take?

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]
     
  2. G1_Cindersaur

    G1_Cindersaur Banned

    Joined:
    Jul 10, 2010
    Posts:
    3,293
    News Credits:
    2
    Trophy Points:
    151
    Likes:
    +2
    basically you have two options which neither are really great...option #1 you can contact the seller and sent pictures showing the condition of the accessory bag and tell him that it is missing parts....

    or option 2 is file a not as described claim via ebay which will basically result in you mailing the item back to the seller and getting your $$$ back.
     
  3. Reaper Cloud

    Reaper Cloud Dark Wrecker

    Joined:
    Feb 13, 2012
    Posts:
    978
    News Credits:
    3
    Trophy Points:
    112
    Likes:
    +7

    I was going to say basically the same thing. Just do it soon though! Don't spend days thinking about it, since it makes matters worse.
     
  4. odeean

    odeean Infiltrator

    Joined:
    Mar 12, 2009
    Posts:
    2,294
    News Credits:
    2
    Trophy Points:
    166
    Likes:
    +6
    You would be in your rights to refund it but....

    The seller may not know about the antenna because it is such a minor part. The first time I got an antenna for this toys I didn't even know it was supposed to exist, it just fell out and I almost binned it thinking it was some part of a sprue. So if you are happy with the purchase in every other way maybe you could live without it?

    Will the cost of shipping it back and the risk of some other future problem make it worth seeking a refund on the purchase.

    Did you discuss the antenna?

    Just personally, I would ask the seller about it. If he can't find it I would ask for a $50 refund. If he does not find it or give some money back leave neutral feedback and mention a missing part.
     
  5. Nightwind

    Nightwind Aka Dusty Bottoms.

    Joined:
    May 4, 2007
    Posts:
    6,133
    Trophy Points:
    287
    Likes:
    +1,213
    See if the seller has the part. If not, request a refund on exchange for sending Roadbuster back. If they don't seem to be willing to do either, file a claim with eBay.
     
  6. Lody666

    Lody666 Brother of Bruticus

    Joined:
    Jun 14, 2009
    Posts:
    1,255
    News Credits:
    4
    Trophy Points:
    212
    Likes:
    +145
    Ebay:
    I dunno

    It was advertised as MIB and you opened it...think that won;t count against you?
     
  7. Sangron

    Sangron Well-Known Member

    Joined:
    Jun 27, 2004
    Posts:
    916
    Trophy Points:
    237
    Likes:
    +155
    Ebay:
    It is not attached to the gun? I won an eBay auction. Seller said it was missing antennae. But it was actually attached to the gun. Win.
     
  8. mrclean08

    mrclean08 G1 FOR LIFE

    Joined:
    Feb 10, 2008
    Posts:
    1,442
    Trophy Points:
    187
    Likes:
    +43
    Did you mean the rangefinder? That's the only thing I can see that attaches to the gun. I checked the rifle and the jeep cannon but didn't find the antenna there. :( 
     
  9. MisterFanwank

    MisterFanwank Toy Industry Analyst

    Joined:
    Dec 15, 2007
    Posts:
    4,260
    News Credits:
    2
    Trophy Points:
    222
    Likes:
    +72
    I would love to have a minty G1 Roadbuster, even without the accessories. I have a thing for the figures Takatoku designed. I would keep it, fuck the antenna.
     
  10. mrclean08

    mrclean08 G1 FOR LIFE

    Joined:
    Feb 10, 2008
    Posts:
    1,442
    Trophy Points:
    187
    Likes:
    +43
    So my options are:

    1. Hope the seller has the antenna and can replace it.
    2. Ask for a full refund and send it back.
    3. Ask for a partial refund (if seller agrees) and keep it.
    4. Keep it regardless of the missing antenna.

    I figure I probably won't run into a minty G1 Roadbuster in this condition for a long long time (if ever) unless I obtain another sealed piece or crack open an AFA graded piece. Even the paperwork and stickers are still sealed so I would have the opportunity of putting original fresh stickers on this guy and not even have to resort to getting stickers from Reprolabels or TFstickers, etc.

    My dilemma is paying $300 too much to accept having a 99% complete but super mint spot-on C-10 Roadbuster?
     
  11. Sangron

    Sangron Well-Known Member

    Joined:
    Jun 27, 2004
    Posts:
    916
    Trophy Points:
    237
    Likes:
    +155
    Ebay:
    Oops meant rangefinder. If I were the seller I would offer $30 back
     
  12. beanman

    beanman Not a Decepticon

    Joined:
    Aug 18, 2010
    Posts:
    655
    News Credits:
    1
    Trophy Points:
    122
    Likes:
    +29
    Yeah, I would ask for a small partial refund... politely.
     
  13. johnchow604

    johnchow604 Well-Known Member

    Joined:
    Jan 2, 2011
    Posts:
    848
    News Credits:
    3
    Trophy Points:
    172
    Likes:
    +920
  14. Superquad7

    Superquad7 OCP Police Crime Prevention Unit 001 Super Content Contributor

    Joined:
    May 19, 2003
    Posts:
    50,696
    News Credits:
    15
    Trophy Points:
    447
    Likes:
    +4,157
    Twitter:
    This is the route I'd recommend.
     
  15. [Wing_Saber-X]

    [Wing_Saber-X] Takara Fanboy Collector

    Joined:
    May 24, 2004
    Posts:
    24,852
    News Credits:
    20
    Trophy Points:
    412
    Likes:
    +10,510
    Keep it, I say. Id love to get my mits on an MIB unused Roadbuster, regardless of the missing minor piece. 99% complete parts still counts for something!
     
  16. RoboticPlanet

    RoboticPlanet Exclusively Exclusive

    Joined:
    Jul 11, 2004
    Posts:
    3,001
    News Credits:
    13
    Trophy Points:
    262
    Likes:
    +17
    You may want to consider getting some KO stickers and selling off what you have - a couple of sellers on eBay think they're worth 60+. The sealed sticker, instructions could net you more too. That could almost be enough to buy replacement stickers and an antenna.
     
  17. Salty

    Salty Fritobot

    Joined:
    Jan 25, 2011
    Posts:
    351
    Trophy Points:
    76
    Likes:
    +1
    Contact the seller, politely explain the situation, ask if he has the item, if not, request a $60.00 partial refund so you can replace it.
     
  18. Satomiblood

    Satomiblood Prototype Black

    Joined:
    Nov 2, 2007
    Posts:
    21,183
    Trophy Points:
    362
    Location:
    Lancaster, PA
    Likes:
    +1,899
    Last edited: Mar 1, 2012
  19. Magnus' Mate

    Magnus' Mate Well-Known Member

    Joined:
    May 27, 2008
    Posts:
    2,879
    News Credits:
    1
    Trophy Points:
    232
    Likes:
    +166
    +1. Especially on the "politely" bit.
     
  20. grimlock1972

    grimlock1972 Optimus, serving up the primest of ribs since 1984

    Joined:
    Apr 20, 2009
    Posts:
    20,170
    News Credits:
    3
    Trophy Points:
    362
    Likes:
    +2,132
    my advice is as thus if you can live with out it or are willing too look for one your self ask for a small refund $30- $50


    if you just can't and he does not have it which is most likely full refund.


    honestly the missing antenna would not bug me at all.