China Shipping Issues

Discussion in 'Transformers 3rd Party Discussion' started by RondoCalrissian, Jan 26, 2020.

  1. RondoCalrissian

    RondoCalrissian Well-Known Member

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    Has anyone been having shipping delays from China from orders purchased from November 2019? I ordered from Baba on their Black Friday sale and I still haven't received my order. I've been in touch with Baba and he's advised me that there is a huge backlog of orders that US Customs has to process. I wanted to know if anyone else was going through the same problem.

    Thanks in advance!
     
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  2. Redinferno77

    Redinferno77 Well-Known Member

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    If I have had a delay with the delivery of a package, since December 28 that arrives in Spain and January 24 has been delivered at home, it is also from Baba
     
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  3. Evolv3d

    Evolv3d Well-Known Member

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    Still waiting for Capone from Baba, shipped out Dec 6th, in NYC Jan 19th... hoping it makes it to LA in a week or two.
     
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  4. divinecomedy

    divinecomedy Well-Known Member

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    You and I are probably in the same boat (and I mean that literally since our orders probably got shipped through sea instead of air). I have a Capone that was shipped December 1st. I have not received any updates since then.
     
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  5. mikeszekely

    mikeszekely Not Pessimus Prime

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    Heh, this is the thread I expected when I clicked on a similarly-titled thread but the OP was worried about his stuff being contaminated with coronavirus.

    But yes. I pre-ordered DX9 Capone from ShowZ. Got my invoice and paid it before the end of November. Got the ship notice on 12-3, and the tracking (via 17track) said it left Beijing on 12-6. Zero updates until 1-15, when I got the message that it was processed through facility at JFK. After a week that status disappeared; USPS tracking says that a label was created and they're still waiting for the package, 17track's origin tracking simply says "arrived at NY." I still haven't gotten it, and USPS's customer service basically said "we don't have it, go ask China Post."
     
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  6. ziltama

    ziltama Mods, molds, and casts. Also full of hot gas.

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    Customs has been really bad for "free" shipping items lately.
     
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  7. circlewave

    circlewave Autocon

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    I am having the same issue. Baba shipped my DX9 Capone on Dec. 3 and it reached NY on Jan. 19. Today, the tracking info of this package suddenly disappeared in the USPS system.
     
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  8. Phase Sixer

    Phase Sixer Well-Known Member

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    Nothing to do now except continue to be patient.
     
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  9. ziltama

    ziltama Mods, molds, and casts. Also full of hot gas.

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    Right after I post, one of my 3 packages just cleared customs finally. This was the latest of the 3 packages, though. Presumably sat in customs for about 3 weeks now.
     
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  10. Snaku

    Snaku Well-Known Member

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    PayPal protection is 160 days. With a trusted seller like Baba, I wouldn't take any action until the 160 days is almost up - about a week prior to that, I would notify him if my intention to file a dispute with PayPal and see if he can find a way to fix it. If not, I would file the dispute. I realize it's not his fault and is the shipping carrier but he's the one who hired the carrier so it's on him to reimburse you and to try to get his money back from the carrier.

    With a less trusted seller, I would file a dispute as soon as the shipping window expired (varies depending on how you purchased from them but I think eBay's is like 30 or 60 days or something).

    But yes, shipping from China really freaking sucks right now. Part of that is working through the Christmas backlog. Part is the rush to get things out before cny causing a backlog - it's possible the cny backlog ran into the Christmas backlog before it got cleared out. But even aside from that, the shipping has been getting worse - might have something to do with the whole trade war thing and might start improving soon now that that's over? Dunno.
     
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  11. VelsR

    VelsR Ancient of War

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    The channel Tydirium Hangar also commented that he had been waiting for Capone since December.
     
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  12. FiveThousand

    FiveThousand Well-Known Member

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    Must be nice. I got 2 things off ebay that "shipped 11-28-19 and still haven't got passed the "Proceeded Through Facility". One in Beijing and the other in Shanghai.
     
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  13. Tuv1305

    Tuv1305 Well-Known Member

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    I have two, a Gigapower Sludge and an order of decepticon cassettes that have both been stuck on "processed through facility" since December 6th.
     
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  14. Teletran-1

    Teletran-1 Well-Known Member

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    Yeah I’ve got 4 packages in different phases of limbo from China. Not Capone but the other 2 Motormasters and some other stuff from Baba ShowZ and TFSafari
     
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  15. mikeszekely

    mikeszekely Not Pessimus Prime

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    ShowZ is likewise trustworthy in my book. And I won't file a PayPal claim if I don't have too. But I can ask ShowZ directly to refund me and claim the insurance on the missing package or whatever, since by my count it'll be 60 days by the weekend since it was shipped. I'd rather not have to, but I'd also rather not have my money tied up in an order waiting for a figure that might never come when I could use that money to order that figure from a domestic seller once they have their stock in. I'm basically giving it until 2-3, when they get back from CNY.
     
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  16. Jamiec1979

    Jamiec1979 Well-Known Member

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    I order from Ebay on November 18th received January 2nd because of the problems and delays, but atleast it got here.
     
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  17. ichnach

    ichnach Predacon

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    i had a random ebay item from early december just arrive from china after 3 weeks sitting in new york with no update and vanished tracking. it arrived with no updates the day i emailed the guy complaining. it isn't just baba and showz.
     
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  18. SirToys

    SirToys OS Multicolor KO

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    Shipping company employees are still on CNY holiday in their hometowns, and China is extending the holiday because of the virus.

    We cancelled our CNY trip because of the virus. (Got a refund on the train tickets). So we're just here waiting for everything to start again :) 
     
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  19. Lex79

    Lex79 Well-Known Member

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    I made an order on ShowZ in november including MP44, the Potp Predaking KO and two swords for Predaking. Optimus arrived in a week, Predaking in two, the swords are still in transit and they are probably lost in some shipping company warehouse. Luckily I already managed to get them shipped again.
     
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  20. Decepticon13

    Decepticon13 Well-Known Member

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    Yup on ShowZ. I already contacted them about my Oversized Scorn ordered first week of December. IF it doesn't show they'll take care of me.
     
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