The last time I used them was (a couple?) years ago when ShowZ ran out of stock on something and the experience was...ok. They were not very communicative but I knew how to find tracking numbers and such to find the answers myself. No problem with parcel or product so nothing really negative to work through. It was shortly after that I started reading about others having issues with them so I guess I dodged a bullet? Now I use ShowZ as my primary, TFSafari as my #2, and I know some folks have used bombusbee with regularity. Otherwise I stick to the following trusted ebay sellers: Wonders-TF Sugar-girl0309 Sweetmall-1 (aka Player Land) hzj401 (though he has slowed down considerably) 7hk666666 (aka 7hk-zrelxg) Also, TFW2005 resident 3D guru wheeljackfan16 / JRC Design ran into some hard times and is slowly backfilling/refunding older orders from his ebay shop. He's still on the boards but I believe he's not taking any more orders from the ebay shop or his dedicated website so he can concentrate on getting out of the rutt. Good guy, I hope his situation improves.