Can you speak to the number of packages and weight listed on the tracking (my shipment also cleared on 12/7)? My order on the website shows that it has been shipped. The tracking shows 1 package at 22.8lbs, yet the combined weight when I put in the order (according to the website) was around 18.6 kilograms (40+ lbs). I realize combined totals and listed weights might be off, but can they be off by that much or is something wrong? Did I miss something else somewhere?
Got my first order from Bombusbee yesterday, got here heaps faster than the estimated delivery time. Very carefully packaged, heaps of padding and bubblewrap. Very impressed, will definitely shop with them again.
Chinese retailers are not allowed to ship out FT till 2-4 weeks after US retailers. Bombusbee said in the WhatsApp group it'll be January when they begin shipping.
So is anyone getting shipping delays from Bombusbee? I ordered supposedly in stock figures earlier this month and now they say one is not yet in stock. I've also ordered a Jive and comic newage prime (which is in stock) and postage also seems to be delayed. Wondering if it's due to the covid outbreak.
I have. They’ve shipped all my legends stuff finally, but I’m still waiting on XTB Stack because their second shipment is late. Hopefully they’ll get it soon.
Depends if spare parts are available and or / if the manufacturer provides After Market support. Contact them via website, attach pictures when they get back to you. BBB is usually very helpful.
Anyone able to access the After Sales Progress page? Been down for about a week for me, and I need basically an entire $100 figure replaced. Been about a month since I first let them know.
It won't load for me either. I do know that this special after sales form and progress page were relatively new additions (not even a month ago), so it could be that it's not operational yet?
Yeah I'm not sure. It worked the first 3 days, would ask for the order and phone number, then would go to a page showing what you entered and a couple other things. This figure was an absolute dud, there's no "parts" to wait on because it was missing multiple, as well as the body/figure having breaks and being misassembled from the factory. Gonna give it a bit longer but most likely gonna just need to call the CC and be done with it. If that figure is what I got the first time, not really interested in ever seeing one again lol
You can always message one of the BBB folks through their website or Whatsapp group, see what they say.
Is Bombusbee usually slow with shipping out orders? I ordered something from them a week ago, and it still hasn't been shipped.
Sometimes they ship quickly but other times it can take a week or so. Bababobo took like two weeks to finally ship my order.
