BBTS & Windblade

Discussion in 'Transformers Toy Discussion' started by GoldbugTM2, Oct 4, 2016.

  1. GoldbugTM2

    GoldbugTM2 Right Hand Of Primus

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    A few weeks ago I ordered TR Alpha Trion & Astrotrain and Generations Windblade from BBTS.com. Things were all good with the two TR Voyagers, but Windblade turned out to be defective. I only took on photo of the toys before opening it, and it was then that I noticed a problem. For starters one wing just fell apart at the pin joint. Then I realized that the same wing was missing a piece that the other wing had. I didn't realize a piece was missing until double-checking the instructions, because Transformers are not always symmetrical in bot form.
    BBTSpickup.jpg
    2016-09-27-132945.jpg 2016-09-27-133010.jpg 2016-09-27-133020.jpg 2016-09-27-133037.jpg 2016-09-27-133052.jpg

    I also thought the face didn't look right, but I wasn't sure about that so I didn't make a big deal of it.
    2016-09-27-133116.jpg

    I e-mailed BBTS, and sent them these images. They told me to keep the defective toy, and they would ship a replacement. The replacement toy arrived today.
    2016-10-04-105322.jpg 2016-10-04-105345.jpg 2016-10-04-105352.jpg 2016-10-04-105401.jpg 2016-10-04-105412.jpg 2016-10-04-105807.jpg 2016-10-04-105817.jpg 2016-10-04-105823.jpg

    So first and foremost kudos to BBTS for resolving this matter so smoothly. I blame Hasbro entirely for this, especially after examining the replacement figure. As an 80s kid, I've been around, (and owned), many Transformers figures throughout the entirety of the franchise's existence, and Generations Windblade has the absolute worst build quality I've ever seen in an official Transformer.

    2016-10-04-110220.jpg
    Between these two images you can see how thin and fragile these wing joints are.
    2016-10-04-110241.jpg 2016-10-04-112730.jpg
    These tale fins are warped, even though they are tabbed together. You can see below the bad gaps in the black neck area, particularly where the wings are supposed to meet the chasse right behind the cockpit.
    2016-10-04-112743.jpg

    Again, obviously this is no fault of BBTS. Hasbro put out a poorly made figure. I'm not going to ask for another replacement figure; it would be a pointless burden on BBTS, and it's highly probable that the vast majority of these Windblades have these same problems. Since BBTS let me keep the really defective figure, I do have a bunch of spare parts, (and now TWO swords! :thumb  ), so maybe I can cobble together a better build.

    Thank you BBTS for doing your best with this situation, and I'm sorry for the trouble that Hasbro caused you with this release. :cool: 
     
  2. gar3

    gar3 Well-Known Member

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    I bought Windblade late last year from BBTS as a future present for my son along with Nightbeat. Guess I should check it out tonight when I get home from work. Sigh.
     
  3. Kirby0189

    Kirby0189 Soundpost

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    That's strange. My Windblade came with no problems at all. (Okay, I can't get the fan out of the back of her head, but that's more because I heard it was fragile and am too scared to put actual force in trying to take it out)

    I know that QC has been terrible in the past few years, but I am really sorry to hear that you were this unfortunate.
     
  4. ssjkazer

    ssjkazer mr dyslexia

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    I dont move her fans as they seem to cause stress marks
     
  5. amd098

    amd098 En taro Artanis!

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    i bought one from a guy here and it was misb, but the legs didnt tab in. so i bought another and it worked okay. but the rid one is a bit nicer.

    bbts though was good to me. back when mp1 came out, i bought it... and they sent me hasbro 20th instead. i contacted them, they overnighted me the mp1 and let me keep the 20th. from that, i stuck around and never had any worries about bbts.
     
  6. Grimlock_13

    Grimlock_13 Insert Clever Title Here

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    BBTS is awesome with returns, I've had a couple issues with toys that were defective (both Takara, not Hasbro surprisingly!). In my case they did have me send the defective one back but they got a new one coming my way before they even received the defects.

    That's crazy there's so many problems with Windblade, aside from a little looseness I don't have any problem with mine.
     
  7. Starscream 91

    Starscream 91 Mech With A Mouth

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    Wow, sucks to hear that. When she and the rest of her wave showed up on Hasbrotoyshop I ordered them all. Got her in hand, have had no problems with her and I really like her... Though I would be lying if I wasn't more excited for her RID Warrior figure.
     
  8. Nevermore

    Nevermore It's self-perpetuating a parahumanoidarianised!

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    Yeah, RID Warrior Windblade is superior to the Generations figure in pretty much every way except for some coloring choices (or lack thereof).
     
  9. Sonic Eclipse

    Sonic Eclipse Maximal

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    Wow that sucks. How does that even happen? Best thing you can do is contact BBTS and see if they'll exchange it for you.

    But honestly you should do yourself a favor and just track down the Takara Legends version of the mold. Takara's deco is much better and really makes the mold pop, and is a much better representation of Windblade's design in the comics, and has a much better looking face. Hasbro's is just dull, boring, and really makes the mold look ugly.

    And I gotta disagree with everyone on RID Warrior Windblade. Legends Windblade is hands down still the best Windblade figure. The RID Warrior figure is ugly, and where is the paint for crying out loud?
     
  10. DOTM Bumblebee

    DOTM Bumblebee Funny Little Man

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    I'm terribly sorry that happened. Kudos to BBTS for a swift resolution to the issue. I've not bought figures from them, but hearing about how good they were about the issue makes me want to. I'm feeling like I lucked out with Windblade. I bought mine off of Amazon, and even after a year of standing on a shelf with occasional breaks for playing, custom-painting, reorganization, and simply tumbling off, she's still holding up strong. Maybe you may have just had the bad luck to end up with two poor copies? Alternatively, maybe this is a problem with more figures than I thought, and I just lucked out getting a good copy.
     
  11. GoldbugTM2

    GoldbugTM2 Right Hand Of Primus

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    Nah, they already sent me one replacement. BBTS has done enough, I'm not going to squabble. It's not their fault Hasbro dropped the ball on this figure. I'm surprised some of you got figures that were fine. Anyway, I have some spare parts, (since BBTS let me keep the first figure), so I can probably improve things myself with some tinkering.
     
  12. RazorclawX

    RazorclawX Campaign Oracle

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    You make it sound like all Generations Windblade figures are fragile pieces of shit that crumble in your hands.

    ...


    Well granted they are fragile, but assuming everyones' figures are as bad as the broken one is pushing it.
     
  13. Robogeek28

    Robogeek28 Proud grandpa

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    I gave my Takara Slipstream Windblade's sword and will be shipping TAV Windblade out for my definitive Windblade once Bisk hits my POL.

    The Generations Windy just isn't worth putting on my shelf.
     
  14. Megasquared

    Megasquared Well-Known Member

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    [QUOTE="Robogeek28, post: 13993947, member: 40013"

    The Generations Windy just isn't worth putting on my shelf.[/QUOTE]

    I beg to differ. Here she is in her classic pose.

    IMG_0187.JPG
     
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  15. GoldbugTM2

    GoldbugTM2 Right Hand Of Primus

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    I'm not saying they're as bad as the broken one, I'm assuming they're all warped and of poor build quality like the replacement figure I was sent.