A few weeks ago I ordered TR Alpha Trion & Astrotrain and Generations Windblade from BBTS.com. Things were all good with the two TR Voyagers, but Windblade turned out to be defective. I only took on photo of the toys before opening it, and it was then that I noticed a problem. For starters one wing just fell apart at the pin joint. Then I realized that the same wing was missing a piece that the other wing had. I didn't realize a piece was missing until double-checking the instructions, because Transformers are not always symmetrical in bot form. I also thought the face didn't look right, but I wasn't sure about that so I didn't make a big deal of it. I e-mailed BBTS, and sent them these images. They told me to keep the defective toy, and they would ship a replacement. The replacement toy arrived today. So first and foremost kudos to BBTS for resolving this matter so smoothly. I blame Hasbro entirely for this, especially after examining the replacement figure. As an 80s kid, I've been around, (and owned), many Transformers figures throughout the entirety of the franchise's existence, and Generations Windblade has the absolute worst build quality I've ever seen in an official Transformer. Between these two images you can see how thin and fragile these wing joints are. These tale fins are warped, even though they are tabbed together. You can see below the bad gaps in the black neck area, particularly where the wings are supposed to meet the chasse right behind the cockpit. Again, obviously this is no fault of BBTS. Hasbro put out a poorly made figure. I'm not going to ask for another replacement figure; it would be a pointless burden on BBTS, and it's highly probable that the vast majority of these Windblades have these same problems. Since BBTS let me keep the really defective figure, I do have a bunch of spare parts, (and now TWO swords! ), so maybe I can cobble together a better build. Thank you BBTS for doing your best with this situation, and I'm sorry for the trouble that Hasbro caused you with this release.