So I ordered Computron from Amazon.com and it arrived today. The first thing that annoyed me was that they didn't put it in a box or anything, just slapped labels all over the actual Computron box. I'm also a long time video game collector, so I'm used to safely removing stickers without damaging boxes. I got that done. Then I opened it up and started taking out figures. I noticed Scattershot has the same way-too-tight fist problem that some Silverbolt figures had, but it doesn't break so ok. Then I took out Afterburner, and heard something rattling in him. As I transformed him into robot mode I found that his head was in two pieces. What ever screws or pins were supposed to hold his head together did not exist. I noticed holes one of his head pieces, but no pins in the box. At this point I contacted Amazon via chat, who usually is good about returns/exchanges/refunds. The problem is there's no more $72 Computrons to be had. The lowest listing now is $90. Since they didn't ship it to me with any kind of packaging I wasn't willing to return it before they gave me a refund. They were offering to let me repurchase it and then send the defective one back in the packaging I would get with the replacement, but as mentioned--no more $72 Computrons. I was transferred to the "pricing department" but the person I talked to there wouldn't fix the problem like the first agent said. At this point I just quit the chat and used the phone line. They didn't budge there either. Long story short they're going to refund me in the form of an Amazon gift card, which I'll just use to buy Bruticus. I've already ordered another $72 Computron from Walmart.com I'll return the massively defective Computron probably to Walmart after I get the replacement. I have been shopping through Amazon for a long time and usually they are very good at resolving problems. This time they completely dropped the ball. This wasn't through a marketplace seller either, it was sold directly through Amazon.