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3rd Party Company Contacts/Support

Discussion in 'Transformers 3rd Party Discussion' started by Pitt, Dec 21, 2017.

  1. Saito Satoru

    Saito Satoru smile

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    I'm having the exact same issue. Asked for a replacement shoulder for my Shadow Tengu on facebook, and haven't got a reply. Am trying to contact them through email though. Would be great if they had another account that is active.
     
  2. ChromeMagnus

    ChromeMagnus Well-Known Member

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    If the 3P isn't

    Fanstoys
    XTB/KFC
    Maketoys
    MMC

    You'll be just plain lucky if you get a response at all.
     
    • Like Like x 2
  3. diecast17

    diecast17 Well-Known Member

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    Does anyone know how to contact Magic Squared Toys?
     
  4. Balzari

    Balzari Well-Known Member

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    Hi all,
    Has Service@FansToys.com gone down at all?
    Or is this not their correct e-mail address?
    I keep getting undelivered.
    Cheers
     
  5. ChromeMagnus

    ChromeMagnus Well-Known Member

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    Send a PM to @dalianjj
     
  6. Balzari

    Balzari Well-Known Member

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    Many thanks!
    All good now. I sent a few more e-mails and eventually one got through. Something must be up with servers somewhere.
     
    • Like Like x 1
  7. pegasusprime

    pegasusprime Well-Known Member

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    where I can contact a ko company to recommend doing beast wars dinobot and megatron?
     
  8. pegasusprime

    pegasusprime Well-Known Member

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    How i can contact takasa tony?
     
  9. legislative

    legislative Well-Known Member

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    Did anybody receive a response from Iron Factory? Got 2 right shoulders on Starscream. No big issue but doesnt look great.
     
  10. Italiandangla14

    Italiandangla14 Member

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    Does anyone here by chance know how to get a hold of Dr. Wu? I am looking into trying to get them to re issue the kits they did for masterpiece Prowl
     
    • Like Like x 1
  11. Kombat Econ

    Kombat Econ Active Member

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    Has anyone got in contact with zeta toys ?
     
  12. minstral

    minstral It's all about G1 Masterpiece

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    Ebay:
    Best bet is through your retailer. They don't respond directly to end user customers
     
  13. Kombat Econ

    Kombat Econ Active Member

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    That’s what I though . I bought AirStrike back in November and was missing 2 fingers on the left hand and wanted replacements fingers. But the retail told me the can’t replace them until the factory makes more molds
     
  14. minstral

    minstral It's all about G1 Masterpiece

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    Ebay:
    At least you got a willingness to help. My fire fly had two left obliques and they came though after a while. It can be slow but Zeta seem to have good CS
     
  15. ChromeMagnus

    ChromeMagnus Well-Known Member

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    And that's why 3P companies like FansToys and XTB/KFC rule when it comes to direct to customer after sales support.
     
    Last edited: Jan 17, 2019 at 11:01 AM
  16. kidrobot17

    kidrobot17 Member

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    Guys, does anyone have contact for Planet X? A friend of mine broke his WFC Megatron’s leg while moving house.. sad...