3rd Party Company Contacts/Support

Discussion in 'Transformers 3rd Party Discussion' started by Pitt, Dec 21, 2017.

  1. Pitt

    Pitt Well-Known Member

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    Below is directory of ways to contact 3rd Party companies. I thought it would make sense to have a dedicated thread for people to go to when they needed to reach out to a company for replacement parts or service (if a thread like this already exists please let me know; I couldn't find it). I also thought this would be a good place for people to share experiences they've had with 3P companies they've approached in the past. Are they dependable? Unresponsive? Helpful?

    I haven't used some of these in quite a while (some not at all), so it's possible they are outdated. If you spot bad info, know contact points that are missing, or have info for a company not already listed, please post in the thread and include the word "UPDATE" in your post. I'll periodically search through those and update the first post with the new info.

    Badcube
    Website: ?
    Email: badcuberock@gmail.com
    Facebook: www.facebook.com/BadCube-534574883310170/
    Board Rep: ?

    DX9
    Website: ?
    Email: jiawei_528@126.com
    Facebook: www.facebook.com/dx9toys/
    Board Rep: ?

    Fans Hobby
    Website: www.fans-hobby.com/
    Email: info@fans-hobby.com
    Facebook: www.facebook.com/Fans-hobby-1263389377007663/
    Board Rep: ?

    Fans Toys
    Website: www.fanstoys.com
    Email: service@fanstoys.com
    Facebook: www.facebook.com/FansToysLTD/
    Board Rep: dalianjj

    Generation Toy
    Website: ?
    Email: ?
    Facebook: www.facebook.com/generationtoy/
    Board Rep: ?

    Gigapower
    Website: ?
    Email: gigapowertoys@gmail.com
    Facebook: www.facebook.com/GigaPowerToys/
    Board Rep: GiGaPower
    Weibo: 微博

    Iron Factory
    Website: ?
    Email: 2059921339@qq.com
    Facebook: www.facebook.com/Iron-Factory-296065557270445/
    Board Rep: ?

    KFC

    Website: ?
    Email: help@keithsfantasyclub.com
    Facebook: ?
    Board Rep: ibot

    Maketoys

    Website: http://www.maketoys.jp
    Email: info@maketoys.jp
    Facebook: Maketoys
    Board Rep: ?

    Mastermind Creations
    Website: www.mastermind-creations.com
    Email: customercare@mastermind-creations.com
    Facebook: Mastermind Creations
    Board Rep: ?

    Weijiang
    Website: ?
    Email: weijiangtoys@outlook.com
    Facebook: ?
    Board Rep: Weijiangtoys

    X-Transbots

    Website: http://www.x-transbots.com
    Email: tb@transbots.net & service@transbots.net
    Facebook: www.facebook.com/masterminiseries/
    Board Rep: ibot

    Zeta Toys
    Website:?
    Email: zetatoys@163.com
    Facebook: www.facebook.com/Zeta-263030234161486/
    Board Rep: ?
     
    Last edited by a moderator: May 29, 2019
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  2. Devastator21

    Devastator21 Well-Known Member

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  3. Pitt

    Pitt Well-Known Member

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  4. Scowly Prowl

    Scowly Prowl Still calculating variables...

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    Great post. Perfect idea for a sticky.
     
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  5. jimimus prime

    jimimus prime commander

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    Any info for KBB?
     
  6. Pitt

    Pitt Well-Known Member

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    I don't have any, but if someone does, let me know and I'll add it.
     
  7. Devastator21

    Devastator21 Well-Known Member

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    For weijiang the rep is @WeijiangToys
    If you're doing ko companies. Though their mpp-10 scaled megs and the Omega are their own mold.
    Their email is in their title as well.
     
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  8. halfaway

    halfaway Did you think you were cool?

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    Anyone know unique toys contact email
    Or where I can get the replacement ratchets
    For( Hunn-gurr) Siegfried

    Don't want to buy hegan
    (Got a loose hegan a while ago)
     
  9. ChromeMagnus

    ChromeMagnus Well-Known Member

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    Please note: Good luck getting any email responses from Badcube or DX9.
     
  10. Pitt

    Pitt Well-Known Member

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    I've had success in the past contacting Badcube via their Facebook page. That was a little less than a year ago, so can't guarantee they're still monitoring.

    I don't have any direct experience with DX9.
     
  11. zfarsh

    zfarsh Big Penguin Chief

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    this needs to be stickeed
     
  12. ROXXOR

    ROXXOR Well-Known Member

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    Ebay:
    Sticky, plz. Thanks!
     
  13. Pitt

    Pitt Well-Known Member

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    IDK how to make that happen.
     
  14. Satomiblood

    Satomiblood Prototype Black

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    That’s something only the mods can do. You can always contact one of them directly, though don’t be surprised if they decline your request. Worth a shot, though.
     
  15. Devastator21

    Devastator21 Well-Known Member

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    You can contact badcube kn Facebook, but it doesn't get you anywhere with parts. And they don't respond to emails.
     
  16. Smashs

    Smashs Internet: Pure Truth Moderator

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    Has anyone successfully contacted DX9? FB and email got no response.
     
  17. Pitt

    Pitt Well-Known Member

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    I know @Deductor has contacted them in the past and received parts from them. Maybe he's got another way to get in touch with them?

    If so, please let us know so I can update the info on the first post. Thanks.
     
  18. Devastator21

    Devastator21 Well-Known Member

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    Its stickied now.
     
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  19. Smashs

    Smashs Internet: Pure Truth Moderator

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    Ah yea, forgot - Stickied! :) 
     
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  20. Pitt

    Pitt Well-Known Member

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    Thanks!