They're saying that there's no support outside of a total refund for exclusives that sell out. Amazon and Hasbro won't back their products. It's...
I called Hasbro Costumer Service and spoke with a rep about getting replacement parts for one of my Coneheads that arrived without a weapon. I was...
Hopefully it isn't rife with QC issues like the last Amazon exclusive sets. A Hasbro rep told me when I complained that Hasbro isn't responsible...
I was actually referring to Amazon rejecting a negative review for no discernable reason.
Seems legit... Anybody have THIS happen before?
I'm hoping Thrust comes with the same colored null-rays as these two. If so I'll do the unthinkable and have Hasbro send me a replacement piece...
Just got my set and Ramjet is missing one of his guns. Called Hasbro and they said that they don't handle replacement parts or any issues with...
I've been trying to find a way to fit the neck tab over the hinge in beast mode with no luck. I was assuming it was a design error. Can you...
About to hit that two year mark...
With the direction the new WFC line is going I would say it's a safe bet we'll be getting a new and improved Galvatron over the next year or two....
No offense but if you're so confident can you say when? I mean, it's been almost two years! It's past the point of just being patient and giving...
I got the same reply from him about finishing them all at once and having them out within the next week or two in June and then again in August...
To be perfectly honest I've already written it off as a loss. I'll be shocked if this doesn't hit the two year mark. There's simply no excuse....
I believe he's working with one of the 3rd party companies (MMC maybe?) so you're probably seeing his work and just don't realize it...
I also pre-ordered in May of 2017. I've talked to him a couple of times since then and each time he's said he'll have my order out soon. Haven't...
He's very active on Twitter. Don't know why he can't keep customers in the loop. He pokes his head in the thread every few months to give a...
I'm still waiting on some sort of confirmation that he changed my address. I've contacted him on here and Facebook. I emailed him through his...
On a positive note I think it's quite refreshing how civil and supportive everyone on the TFW boards have been. Most people here have been cool...
I've actually moved since ordering the kit waaaaaayy last year and tried to get confirmation that my address has been updated with Azim through...
Is he even giving refunds? I tried to contact him in January to confirm my order and never heard back. I'm moving soon and don't know what to do...
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