Subscription Service toys arriving

Discussion in 'Transformers News and Rumors' started by gawddammit, Jun 14, 2013.

Page 13 of 19
  1. x BlackMagnus x, Jun 22, 2013
    #241
    x BlackMagnus x

    x BlackMagnus x Is not impressed

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    About how long after that should people expect their newly exchanged figure? What's the policy on return shipping? With so many extras laying around, can said people make the exchange at Botcon?
     
  2. Mechafire, Jun 22, 2013
    #242
    Mechafire

    Mechafire Shadow Broker Moderator News Staff

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    So what should I do now? Just wait, like you said, then you'll get in touch with me... ?

    I may send an email so we can work out the details.
     
    Last edited: Jun 22, 2013
  3. Thundershot, Jun 22, 2013
    #243
    Thundershot

    Thundershot Ratchet Fanatic

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    I just sent an email as well. Mine was fine except for one side of his helmet cheeks doesn't have the turquoise stripe... Looks very awkward...
     
  4. Quicky, Jun 22, 2013
    #244
    Quicky

    Quicky TRANSFORM and ROLL OUT!!!

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    Talk to Angie...she has helped me get replacement parts in the past.
     
  5. anubis20, Jun 22, 2013
    #245
    anubis20

    anubis20 Well-Known Member

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    How do we contact you guys?
     
  6. Mechafire, Jun 22, 2013
    #246
    Mechafire

    Mechafire Shadow Broker Moderator News Staff

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    Is there any way you can speak with a specific TCC employee?

    Sorry if I seem so clueless, this is actually the first time I've really had a QC issue with a club toy. :eek: 
     
  7. x BlackMagnus x, Jun 22, 2013
    #247
    x BlackMagnus x

    x BlackMagnus x Is not impressed

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    ^He didn't stick around long enough to answer.
     
  8. Quicky, Jun 22, 2013
    #248
    Quicky

    Quicky TRANSFORM and ROLL OUT!!!

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  9. Quicky, Jun 22, 2013
    #249
    Quicky

    Quicky TRANSFORM and ROLL OUT!!!

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    Check my post above...she should be able to help you out. You'll probably have to wait till after they come back from San Diego though. Send your pics above in an email attachment that way they know what problem you have.
     
    Last edited: Jun 22, 2013
  10. Ikkstakk, Jun 22, 2013
    #250
    Ikkstakk

    Ikkstakk Well-Known Member

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    When I had a QC problem with a figure last year, I sent my email to [email protected].
     
  11. Mechafire, Jun 22, 2013
    #251
    Mechafire

    Mechafire Shadow Broker Moderator News Staff

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    Understandable. Thanks!
     
  12. Quicky, Jun 22, 2013
    #252
    Quicky

    Quicky TRANSFORM and ROLL OUT!!!

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    No problem...glad I could help...:) 
     
  13. Slimaximus, Jun 22, 2013
    #253
    Slimaximus

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    Seriously tfcc sucks at packaging, how much was paid for the set? I mean they may seem like little problems but people paid a premium for these figures, at least a bag to protect the paint from rubbing. I seriously hope takara or e hobby doors a release with better qc even if the paint is slightly different, rather give them money over tfcc, i mean i still have qc issue Dion and Sideburn that i never received communications on for replacements and it's been years.
     
  14. Quicky, Jun 22, 2013
    #254
    Quicky

    Quicky TRANSFORM and ROLL OUT!!!

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    It would definitely make things easier for people. Do exchanges like they do with the con toys.
     
  15. Quicky, Jun 22, 2013
    #255
    Quicky

    Quicky TRANSFORM and ROLL OUT!!!

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    Thats the weird thing about this shipment. FP usually sends the club toys bagged. They save the foam for the boxed sets...:/
     
  16. barrelks, Jun 22, 2013
    #256
    barrelks

    barrelks Captain Funtastic

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    Mine arrived today in Washington State via USPS Priority. Perfect condition, great figure.
     
  17. CodeXCDM, Jun 22, 2013
    #257
    CodeXCDM

    CodeXCDM Well-Known Member

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    I don't mind waiting. Fully understandable if they can't respond til after Botcon...

    It really is a glorious deco... made me FINALLY *like* the RTS/G2 Prime Deluxe mold as a stand alone figure as opposed to using a Maketoys Tanker.

    But yea... I've so many versions of the mold, and the Scourge one looks great in alt mode that it's a damn shame to be stuck with one that has a big old scratch on top of the cab. =(
     
  18. soldierstar, Jun 22, 2013
    #258
    soldierstar

    soldierstar Well-Known Member

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    I don't know if I'm doing this right but I just got my first subscription service fig in the mail today

     
    Last edited by a moderator: Sep 12, 2016
  19. Kaijumaster, Jun 22, 2013
    #259
    Kaijumaster

    Kaijumaster 335

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    Ditto in Michigan!

    Err....I mean Whaa Whaa Whaa!!
     
  20. Kaijumaster, Jun 22, 2013
    #260
    Kaijumaster

    Kaijumaster 335

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    Ditto
     
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