IF Iron Factory Appreciation Thread

Discussion in 'Transformers 3rd Party Discussion' started by Hybrid Style, Nov 17, 2019.

  1. Megatron118

    Megatron118 Excelsior! Moderator

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    Same; and I know it’s not TCP, it’s freaking PlanetX. Annoying as hell
     
  2. Potchez

    Potchez Well-Known Member

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    Swordplay
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  3. bakerjin

    bakerjin Well-Known Member

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    Hm, I don't know. Eddie from ToyDojo got me a replacement head for my PX Kadmos in about 2 months, and he updated me 3 or so times along the way. Dead silence from TCP since the acknowledgement of the request.
     
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  4. lilcarus

    lilcarus Well-Known Member

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    no it is definitely TCP the way they choose to run their after sales care is a topic of many discussions around here.
    that is because Eddie actually gives a shit about what he sells and how he takes care of his customers.

    if it is something simple and he has extra figs he will just shoot out a new fig or part. then he deals with the manufacturer on his end.

    if there are no readily available options then you have to wait for the manufacturer. so be it.

    but the whole time you are kept in the loop and when the part comes in he will ship on his own. he doesn't force you to put the part into a "stack" and charge you shipping for a part that fixes a factory defect that they are responsible for making right.

    TCP is the only retailer that operates like that.

    i won't even get into "it's on a list and we are waiting for word from the manufacturer".
     
    Last edited: Oct 6, 2021
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  5. Megatron118

    Megatron118 Excelsior! Moderator

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    That’s exactly what they told me. It’s been 6 months and I still haven’t gotten the piece. I’m also trying to sell my PX Shockwave and it makes it difficult when it’s missing an adornment piece like that, even though it’s on the back



    Also while staying on topic, I have Helix coming in soon, excited for that.
     
  6. bakerjin

    bakerjin Well-Known Member

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    Interesting, I didn't know other people had issues with TCP's after-sales service. I've had no issues with anything else from them, so I tend to purchase from them as they don't charge sales tax in my state and I like their roller's stash option, which last I checked Toy Dojo didn't have. That said, I've bought a lot of figures the past couple years, and most of them wouldn't send replacement pieces until something else was bought (Bombusbee, Terry's, Robotoybase, etc) with the only exceptions being ToyDojo and ShowZ. They've sent replacement pieces on their own without charging me any shipping. RTB was still good in their continued contact and updates, and I purchase enough stuff from them that it wasn't a problem, but still kind of a pain. TFSource was fine but with a broken Toyworld Constructor out of the box, they paid for return shipping and I decided to just get a full refund instead of waiting for replacements.

    Sometimes I feel like Robotoybase has some special contacts with Iron Factory as they continually manage to find old out of production figures much more frequently than most other retailers. They even got a replacement piece for an IF figure that I didn't purchase from them just because I asked (and made them fully aware that it was broken and bought from a different seller) - now that's service!
     
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  7. Lightningsonic

    Lightningsonic Well-Known Member

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    both my copy have loose hand, the holding hand, which is the only hand transformable.
    And the from the reviewẻr, samething happen. So it is manufacturer issue, not quality check problem. Sent a new fig won't fix
     
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  8. Littletree666

    Littletree666 Well-Known Member

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  9. Xkcer Man

    Xkcer Man Autobot

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    If it seems too good to be true...
     
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  10. Chareos

    Chareos needs new Omnibots

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    It is $20 shipping though
     
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  11. OCProwl

    OCProwl Autobot Dad

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  12. Cedarcomb

    Cedarcomb Well-Known Member

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    It used to be that when an eBay seller has a low item price and a high postage price, it was because eBay's fees were only charged on the sale price of the item itself - I don't know if that's still the case. There's a few sellers with Kallaite on AliExpress, BTW, filter category to Toys and Hobbies to find them.

    https://m.aliexpress.com/wholesale/kallaite.html?osf=auto_suggest
     
  13. Potchez

    Potchez Well-Known Member

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  14. Jerrymiru

    Jerrymiru TF Ninja

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    Hate that I missed out on Honekumoki :( 
     
  15. xueyue2

    xueyue2 Well-Known Member

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    A repaint is coming, right?
     
  16. Jerrymiru

    Jerrymiru TF Ninja

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    There is but it's not Bludgeon. Think it's more of a Banzaiatron. Might still go for it though.
     
  17. Artereis

    Artereis Well-Known Member

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    That's a bummer, I snagged one from Toy Dojo not too long ago, but they were low stock.
     
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  18. TIKnTIN

    TIKnTIN … beating a dead horse with a broken record, LoL!

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    it's a snooze you loose situation with IF figures. :p 
     
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  19. Tismark

    Tismark Well-Known Member

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    I had passed on Bludgeon for awhile but I finally snagged one of the last ones that Toydojo had. They were not the last ones with stock when I looked but they were the only one I saw that wasn't charging a giant late tax. Got mine yesterday and it's pretty cool. I don't know if I'd want it if I had to pay a premium for it but the finish they did for it is really nice. Would be nice if they did this weathered look for other figures. That could be a whole other category of repaints. Didn't get XYZ character, here he is with a nice gritty look instead.
     
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  20. Susha

    Susha Well-Known Member

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