The Hasbro Pulse New/Restocked/Shipped/Preorder Items Thread

Discussion in 'Transformers Toy Discussion' started by Razerwire, Oct 21, 2008.

  1. Evac

    Evac decepticons era

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    Was about to send an email to customers service.

    Notice chat was available

    Now chatting with a CS about the QUINT PIT

    "Yes, as this item was available as an in-stock item when it originally released for a limited amount
    The preorder inventory for your order is currently being secured. Once the inventory is completely collected then your preorder will be fully charged and it will prepare to ship"

    The approximate ship date was originally 10/19/2020, but it was delayed to this week due to a delay in shipment to us"
     
  2. R3M1NGT0N

    R3M1NGT0N Well-Known Member

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    We’ll see if it actually ships but thanks for posting this regardless. Has anyone brought up the lack of preorder dates on their products to them?
     
  3. Wyldmaxx

    Wyldmaxx No matter where you go, there you are.

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    I contacted Hasbro Pulse customer service via E-mail and the next day, the Quintesson Pit and other items shipped, but they never responded that any action was taken regarding my inquiry.
     
  4. optimusmegas

    optimusmegas Target-Power-Titan-Prime-Battle-Master

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    is pulse usually this shitty with orders? i've never ordered from them and i have super megatron and gigawatt on preorder but ready the last week or so worth or responses about the pit is not leaving me with confidence about these two
     
  5. Fenrys

    Fenrys Formerly Tigatron2002

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    They've been backlogged since pulsecon, they're usually pretty decent, though live chat is a better means of contact than emailing them is
     
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  6. aey103

    aey103 Well-Known Member

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    Well my Airwave has been stuck at Label Created for over two weeks now and chatted with CS who said they would escalate the issue to the warehouse. I was told they could not cancel the order and refund me because it already had shipped. She did not seem amused when I replied with "But has it really?" Anyway I went ahead and ordered one from Amazon and it already arrived along with Smokescreen that was delayed by Pulse until November.
     
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  7. R3M1NGT0N

    R3M1NGT0N Well-Known Member

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    Gigawatt I don’t know about, but I do know Super Megatron, like most of the Takara imports got pushed back to December. I wouldn’t worry about that one. And with the Pit, it could be next week or next month. It seems they’re backed up on Pulsecon orders. That said I haven’t had an issue with Pulse yet and I order from there on a semi-regular basis.
     
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  8. mcart

    mcart I'm not fat, it's Prime Armor

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    Yup, same here. Pulse responded but said they couldn't help and to contact Hasbro. They have no stock to grab spares from (shame, as a weaponizer, would be the easiest bot for them to have spare parts for :D ) so they're sending me a replacement of something... 99.99% probably something I already have. Hopefully a MM base so at least I can use it. Otherwise it will be displayed in alt mode or donated
     
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  9. optimusmegas

    optimusmegas Target-Power-Titan-Prime-Battle-Master

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    well yea other than the pushback i meant.

    okay well good to know it's a pulsecon issue and not like a 'just how things are over there' situation
     
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  10. Fenrys

    Fenrys Formerly Tigatron2002

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    Yea, only issue I've ever had with them was specifically my pulsecon exclusives and the fact that they shut down customer service for 3 weeks
     
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  11. marvel b

    marvel b Bearer of the Matrix of Smash

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    Well.... they sent me the complementary figure after the missing Radar dish in my centurion pack and....It's PotP Inferno....not sure how to feel about this since I was planning on grabbing some of those skittle combiner KOs and I had no idea what to do with THAT red Hot Spot.... Not to mention that I already have PotP Inferno and was planning on grabbing the Kingdom one as well.... Oh well, I'm sure I will think of something.
     
  12. Dachande

    Dachande MULTI-QUOTE- USE IT. Super Mod

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    There's always Toys for Tots.
     
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  13. Purple Heart

    Purple Heart Some other time..

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    Oh. My Centurion Drone was missing the Drill gun. Is Hasbro offering “replacements?” How do I email them about it.
     
  14. marvel b

    marvel b Bearer of the Matrix of Smash

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    true.
     
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  15. daimchoc

    daimchoc Well-Known Member

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    Super Megatron has been delayed to December. Pit is a convention exclusive and there have been delays due to the volume of the orders.
     
    Last edited: Oct 26, 2020
  16. Fenrys

    Fenrys Formerly Tigatron2002

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    Well, got my complimentary figure today for the damaged Pit of Judgement (scrape across one of the judges faces), ended up being Siege Prime, which I'm ok with because I didn't have him and I was considering sourcing another one to rip his head off. This way I don't have to buy him anymore
     
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  17. Lazerwave

    Lazerwave My Most Prized Treasure

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  18. legotron123

    legotron123 Child of Primus

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    So, is Pulse no longer showing when preorders are supposed to be in stock for everyone, or is it just me? I've check both the order page and the product page for multiple preorders of mine, and none of them will tell me when they're expected to arrive.
    EDIT: So, it's still telling me when Super Megatron is supposed to be in stock, but it's not doing that for Bug Bite, Hot House, the Shattered Glass two pack, or others.
     
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  19. sideswipeprime*

    sideswipeprime* Cybertronian

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    Still waiting on my Pit to ship......
     
  20. R3M1NGT0N

    R3M1NGT0N Well-Known Member

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    Pit preorder has changed from pending to paid for me. Still not shipped yet, but the payment gives me hope it will be within the week.
     
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