ive had stores do both if i request to ship something later

as for BSF getting better service, yea i mean that happens. company i work for has a different rate for our biggest customer since they give us so many projects, its like 15% less than if you were anyone else.

 

Did anyone actually received the XTB Toro back mod that this guy was plugging?

I cancelled my order the other week (luckily got the money back), it just seemed like it was never gonna happen.

 

Here we go again. I saw this exact same thing with TFI Downunder and then again with Premium Collectables. Small time hobby collectors get a couple of cheap deals, think they can run a retail operation and start digging themselves deeper and deeper. They either run up massive debts externally by borrowing to fund operations or through their customers by using Pre-order funds to order more figures. They line up a cheap price with a Chinese wholesaler and think they’re set. Then they realise that they’re small potatoes compared to stores like BBTS or TFS and are a lower priority than local Chinese sellers so the first time there’s a delay or a short stock shipment, they drop to the bottom of the distribution queue. Or worse, the wholesaler pulls the whole “lost shipment” excuse. The so called retailer ends up digging themselves in deeper and deeper.
The giveaway is when they act like a-holes on forums or social media. A good store builds customer relations and focusses on building up a good customer base. A lugnut like this lashes out and offends.
At this point ANYONE with a Pre-order with this guy needs to politely request a full refund and explain they have lost confidence in his ability to fulfill the order. If the guys legit he’ll do everything he can to try and make good and do the right thing. Once he starts spewing bile, start processing refunds through PayPal or through your bank.
I went through this with both shops I mentioned above. TFI did his best to make good and refunded my money when I asked. PC lied, cheated and eventually I got money back through my bank.
But this is too small an industry to wait and see with a guy like this.
My advice? Never Pre-order from anyone apart from the “Big guys” (BBTS, TFS, TCP, Robot zkingdom, Show.Z etc) Ideally, never Pre-order at all. Certainly never, ever pay up front for a pre-order from anyone.
Over the years I’ve used just about all the retailers that get mentioned around here. Something always struck me as off about GCi so I never touched them. Glad I didn’t.
I'm almost exclusively TaoBao now. I order and pay after it comes in stock, I get buyer protection for the purchase, and the sellers on TaoBao actually care a lot about their online stores and actually treat customers with honesty. Plus I save a fortune

 

Don't gotta be a dick in your reply "bro". Was just giving my experience.

 

What's with the mis-netepretation? He wasn't being a dick, he was making a point that he, like many that have dealt with Killinger, have gone through a very negative experience. That you had a semi-decent to good experience puts you amongst the VERY rare few exceptions to the rule.

I'm still shocked to hear anyone still goes to GCI with as many warning post people have put in this thread. That you all are still willing to go to him is a testament of stubborness (to be frank: foolhardy). This guy refuses to listen. His business practices have failed time and time again. Yet he continues down that venue. More than enough attention has been brought up within more than enough time that should have made GCI change their paradigm and he's refused to do so. Over 80% of people in this thread have expressed not just their displeasure, but their flat out terrible events with this guy. That you happen to slip through that very big crack is amazing all on its own. To even hear that someone has had an even remotely decent experience with GCI is noteworthy to the point that we fans are happy that someone actually avoided the pitfalls of dealing with companies like GCI.

Folks. If you haven't learned by now, there really isn't any hope for you. Stop dealing with Killinger. He's made it more than obvious he doesn't give a damn. Until he makes a radical change for the better, frag him. This guy won't learn until his ship has completely sunk. If you do deal with him, that's all on you. I hate to hear fellow fans go through crap like this, but for the love of what ever deity you believe in, move past this thread. The poor horse was beaten to a pulp pages back ago    

 

Not everyone is fit to run a biz. That's why even though most people think they can run a biz, most will flop and the failure rate is 70-90%. never confuse a hobby with entrepreneurial pursuit.

 

Saying “cool story bro” and “congrats to you”.. yes, he was being a sarcastic ass. People are relating their experiences in here, and so was I. Mine have happen to be good, so what? No need to jump to his defense. Bye

 

That's why I never bought one. I wanted to get it from ATP direct since they designed it but I got the feel this was something GCI contracted so it wasn't an option. I've bought from ATP Designs a bunch of times and it's always been great. When I found out it was GCI only I was like 'Eh....that's ok. I don't want it that badly".

 

Hmm... may have to do the same.

 

No. You chose to interpret it that way. I'll say it again, many of us are surprised (stunned really) that someone had a good experience with GCI. It is fortunate that someone else was lucky enough to avoid the downfall of working with Peniche, and we'll point it out by congratulating the person in one way or another.

Prince's anger was directed towards Killinger (as he made very clearly in that post), not you. No need to take it personal.

I'll add, regardless of your experience with GCI, Killinger is still at his antics and refuses to acknowledge his wrong doings on top of be belligerent with people that are attempting to address the issue with him. At this point he needs to learn his lesson hard: shut him down completely.

 

I can sympathise with people who still put their trust in a bad retailer. Things tend to go wrong in stages and if you’re lucky enough to have had a bunch of good experiences, it’s sometimes hard to recognise there’s an issue. Dodgy retailers also have a tendency to favour certain customers and if you’re perceived as friendly you’ll get a better response than someone they’ve labelled as a troublemaker. But eventually it all goes pear-shaped and even good customers lose faith. The problem is you can easily end up outside of PayPal or Visa refund deadlines, and things get much harder. That’s why I suggested people just politely cancel. If things are still above board, you’ll get your money back, give him 6-12 months to prove he’s still solvent and you can try again. But you’ll quickly realise that these shonky shops have already spent your Pre-order money somewhere else, and are scrabbling to stay one step ahead of their debts. In that scenario I’d rather be the doubter who got out early than the poor bastard who stuck it out and lost all my money.

 

I find it hilarious that someone thinks the "cool story bro" meme can be used non-sarcastically. Incredible tale, brethren!

 

Thechosenprime does this for me all the time, I pay shipping once and they ship each item individually as they come in. I stopped that though as I realized they weren’t charging me more shipping when the scales tipped.

 

I've gotta pay, I had a mate counsel me to do just this back in the day, and if I'd followed his advice I wouldn't be down a whole lot of money plus a very-hard-to-find toy today (plus the cost of posting it to WP, which isn't cheap from Australia).

That said though, if you're someone who's on his good list and he's still offering you good service/prices, I'd try and ride it out and get whatever bargains you can before it all dies for real. No-one owes anyone else here or GCI anything, so even if he has basically ripped a whole bunch of us off/been as dodgy AF (and again, I'm one of those who have been pretty dishonorably burned by WP) then there's no real reason to boycott him or whatever. But also, maybe bear in mind that this is all starting to sound like a very familiar pattern, which usually backfires on the customers in the end, and it's all very consistent with WP's behaviour over the past few years ever since he stopped being a (damn skilled) customiser and started getting in over his head. If that bit about his trying to run his business on the sly and possibly being found out is true (and again that's an if) then that could go downhill very fast, and those of you who aren't on his Ignore list/blacklist will probably end up just as shafted as those of us who gave him the benefit of the doubt and got burned before. So, you know...maybe play it a little more safe, be careful with the preorders, try and do pickup rather than post etc. And be aware that it's pretty easy to fall out of favour with him and get blacklisted, and that he doesn't exactly handle pressure well.

It's your money, of course, and you're free to risk it however you want, but by the same token there's no reason for more people to get burned here.

 

Even more humorous when it's thought that term has to be interpreted only sarcastically.

This is how much that term, and many other online terms that for some reason people let it trigger them, affects me



The message in this long, over-beaten horse of a thread remains the same: GCI blows chunks. It's been brought to Peniche's attention several times over and he refuses to change. Let his boat sink and hopefully he'll learn the extremely hard way to handle his business more appropriately and not screw over the majority of his customer-base.

 

Cool story bro

 

I'm wondering if people should start posting of their experiences in the Junkion Exchange Feedback forum. There's a feedback thread for him there:

Dr. Killingers feedback thread

It's a little dusty since it hasn't been touched since January 2017, but at the same time, I'm wondering if a lot of these grievances are for transactions that happened outside of TFW.

 

That's because he doesn't come on TFW2005 anymore and stopped when people were asking about various products. So yeah, most of this is going through outside of TFW2005 because he doesn't come on here anymore.

 

So does that mean the feedback thread is essentially useless?

 

I would say that maybe now it is? I would rely more on this thread since the people posting about him have been doing so more recently than then feedback thread.