It's absolutely a condensation issues. Anybody who has spent any time in a climate with temperature fluctuations should be able to come to that logical conclusion based on the circumstances.

 

I feel awful for fans who are opening theirs and finding it wet. Such a shame for what's supposed to be such an epic figure, and especially frustrating considering the price. I'd never be able to order one of these because of the potential mold issue. Like some have said here, packaging: dry. Box: dry. Figure: wet. Even if it was dried, it most likely has mold growing inside, which isn't just gross; it's a legit health hazard.

 

I cannot imagine that. For condensation you have to have a certain amount of space with humid air in it. From the pictures I've seen the amount of condensed water and picturing the amount of space filled with air in the styrofoam ( not much to none). The wetness is way too big for the little amount of space. You only get a lot of condense if you are in a room filled with humid air or outside with humid air. Only explanation is they were packed like that.

 

If that were the case we would have had a precedent already. I’d like to think such as well but the amount present simply doesn’t have a precedent, ever. Never seen anything like it before in any package, transformer or not.

 

But the boxes are not air tight, and neither is the styrofoam. So humid air could conceivably make it in there. Especially before anyone decided to wrap the outer box in tape. Or they were somehow wet when packed like you say. Hard to know for sure. I think it's interesting that the moisture patterns are pretty consistent though. Arms mostly.

 

This right here. ^^^

I pre-ordered. I heard of issues. I still paid pre-order and waited patiently with no judgement. Mine arrived, had some issues. I fixed them. But I'm more patient about it. In fact, I look forward to a small challenge. Would be a different story if he arrived in un-repairable pieces. Besides all this drama though ...

HE. IS. AWESOME.

 

I find it extremely unlikely that any level of QA would put physically wet products into packaging.

Hot air can hold a lot of moisture. If they were packaged in a non-climate controlled environment under extremely humid conditions, I can absolutely see how that much condensation could be created under an environmental change.

You're right that there's no precedent, and that's why this is such a surprising event.

 

Maybe the air had moisture, then the plastic and the diecast of the figure were cold enough to start the condensation process and formed tiny droplets on the figure...

 

Yes! HE. IS. AWESOME.

I made the right choice!!!

 

DANG! Is that the Matty Voltron?

 

No it isn't, you twit. He's just hypothesizing about why he thinks it's possible the issue may be limited to only one geographic segment of sellers. This is a good example of why shop owners usually refrain from hypothesizing and generally won't give a lengthy response like that, they keep it concise and factual. Anything else leaves them open to people like you misinterpreting what they're saying or even trying to use it against them. All he was doing is trying to help explain what he thinks might have been the cause. He's also human and liable to be wrong about his hypotheses. But don't give him common courtesy or anything...

 

Nothing against toydojo, don’t know them well, don’t care. But it pays to remember that they are still a business, and their motivation would be to sell stuff. And this water and ratchet issues have been found for buyers from all places, including china itself locally. Again, not saying their are biased or trying to delude, but then again they are a business.

 

Thanks to this Gabe left leg is moving smoothly. The right leg has loosened up that some of the ratchets are responding. Will see if it gets better after letting it sit for a day. The last few things I need to make my Gabe whole really are parts that weren’t assembled into it. Waiting on my seller now.

 

Anyone who thinks toydojo isn't 100% behind their customers hasn't done enough business with them. Any issue i have ever had, Ed fixed immediately. He even helped me with a problem I had with a figure I didn't even purchase from them. They even picked up an item they said they probably weren't going to carry from a convention just because I asked. If you have an issue just email them, they will make it right.

 

Toy Dojo is based in Texas, United States. The appropriate time to claim nefarious intention behind Eddie's comment would be if people who bought from Toy Dojo received wet Gabriels. Until then, he's either correct about it being limited to one geographic area, or is at least inspecting the ones he got and only shipping out ones that are dry. In either of those two cases, he's delivering dry products which is fulfilling the mission and satisfying the customer and his communication is either accurate or at least not harmful or biased.

 

Negative much? Toy Dojo has a glowing rep when it comes to customer service. Believe it or not, there are companies out there that value rep over profit.

 

I think you guys are mistaken. I am not saying toy dojo is intentionally misleading. I bought from them in the past but even though they were oK, i don’t like them enough to pay an extra 10% premium because they have to charge me sales tax in TX since I live here as well. I am just saying that I base my observations on actual reports. They had 2 units air shipped to them and they were ok. However, based on actual reports here there have been many, many units with problems. So I guess it comes down to what you prefer to take stock in. They are a business, they sell stuff. They got 2 samples that are OK. There have been many here and also on the Chinese forums who report otherwise. So take your pick.

 

You are right, i don’t care about how i sound. I am a straight shooter. Personally, i always trust a consumers’ review over a shops review. Toy dojo seems ok, like i said i don’t know them well nor do i care. This is a big ticket item and i do expect a shop, no matter how honest they are, they wouldn’t come out and straight up discourage buyers. I trust consumers. And i think the overall amount of evidence right now is pretty preponderous on the side that something seriously is wrong with this release. I am only still keeping tabs on this item because I am seriously debating about cancelling my preorder. I am actually on the verge of quitting this hobby altogether and would just want an OS as a final item. So I may take a chance on it, but I think anyone who’s been keeping tabs on Gabe so far would see that there is a lot of stuff going on. Hey, maybe toydojo got a stash that’s problem free. That’s great. But as a consumer i just keep my eyes wide open.

 

Toy Dojo can't change that since it's a legal requirement for businesses to collect it, but you can try to solve it by voting for legislators that would reduce or remove your state sales tax. I don't begrudge you your dislike of being taxed on your purchases made with money you already paid income tax on. Taxation is a form of theft, after all, and double-taxation more so, but you're in the state that elected Ron Paul as a congressman for multiple terms, so changing policy there is not as impossible as it sounds. Unfortunately sales tax is a political issue by nature, but rather than artificially limiting where you shop, it's appropriate to consider the long-term solution that would remove the underlying problem of having to pay 10% more.