Time Communications offers a wide range of call center services. Our Communications Consultants will help put together a custom call program to better serve your customers, achieve higher sales, obtain market information and much more!
Time Communications offers fully integrated web-based order-taking services on a 24/7/365 basis. We have the capacity and capability to handle any call volume and any size of product catalog - from a single product to large catalog orders. Our web enabled call center allows our agents to enter orders through your existing e-commerce website or using our own proprietary system.
Our agents receive training on all your products to ensure that we take complete orders, including shipping/handling, credit card verification and validation, cross-selling, up-selling, state taxes and billing information.
We can even deliver your messages to different departments within your company, depending on the nature of the call (i.e., place an order, check on the status of an order, customer returns and callback requests) thus streamlining sales and fulfillment channels.
Time Communications offers fully integrated web-based order-taking services on a 24/7/365 basis. We have the capacity and capability to handle any call volume and any size of product catalog - from a single product to large catalog orders. Our web enabled call center allows our agents to enter orders through your existing e-commerce website or using our own proprietary system.