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Toynk Toys = bad shipping practices

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Old 06-21-2012, 06:22 PM   #1
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Toynk Toys = bad shipping practices

Recently I ordered a Masterpiece Starscream MP-11 from Toynk Toys, but was very disappointed in the condition it arrived in. The packing was sub-par and Starscream paid the price. Instead of providing an ample sized box and using packing material around the outer edges, the box of MP-11 sat right against the outer wall of the shipping box and got crushed.

It's unfortunate and it's a problem that could have been easily avoided. What's worse is that Toynk flippantly responded, "These are packed quite well actually." when I brought up the matter of the insufficient packing material.

Thankfully, Amazon provides an A-to-Z Guarantee for my purchase and I'll get my money back. I'm never going to do business with them again because the hassle of shipping my item back isn't worth the twenty dollars I "saved." I'm not sure if this is typical of their service, but I thought I'd share my experience with other fans.

If this post is in the wrong section, I would appreciate if a mod could move it. As far as I can tell, this seems like the right place for the posting. If not, I apologize.

I'm not saying Toynk is a bad retailer, but I've certainly experienced better from Captured Prey, TFSource, and Big Bad ToyStore.



















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Old 06-21-2012, 09:04 PM   #2
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Wow, that got messed up. I had an almost identical experience. I got mine from Toynk off Amazon and it was packed the exact same way. Box just big enough and two pieces of packing paper. Fortunately for mine the MP's box was against the side that took the least amount of crushing. Though Starscream's box is pretty messed up, the figure was ok. Still is blows if I ever decide to resell the item down the road.
Here's a shot of the worst corner of my box.

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Old 06-21-2012, 09:22 PM   #3
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I'd be inflamed if I got a product from a normal seller in that bad of a condition.
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Old 06-21-2012, 09:24 PM   #4
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Was the figure itself damaged?
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Old 06-21-2012, 10:00 PM   #5
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Tell you what, mail me 40 dollars and I'll trade boxes with you

EDIT: You got it as part of that sale right?

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Old 06-21-2012, 10:04 PM   #6
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Wow, guess I'm glad my order didn't go through Saturday after all.
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Old 06-21-2012, 10:27 PM   #7
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Did you contact Toynk Toys? My thinking is that they would work something out with you there.
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Get the F out. Then his name can be "The Allen".
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Old 06-21-2012, 10:28 PM   #8
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Old 06-21-2012, 11:58 PM   #9
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Ouch.

I believe i have ordered from them before Via Amazon but nothing so large or expensive as MP-11.

They with out question should have used a larger box and padded it.

To me BBTS is the gold standard of packing what the sell to be shipped.
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Old 06-22-2012, 12:05 AM   #10
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Originally Posted by grimlock1972 View Post
Ouch.

I believe i have ordered from them before Via Amazon but nothing so large or expensive as MP-11.

They with out question should have used a larger box and padded it.

To me BBTS is the gold standard of packing what the sell to be shipped.
I have MUCH more fonder memories of the OCD packaging from TFSource. BBTS is "sufficient" for my orders. They've improved a lot since I ordered my BT Dead End from them many years ago that had a slice from a box cutter gashing the window open. Joel fixed the order for me
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Get the F out. Then his name can be "The Allen".
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