by urabob Toynk Toys = bad shipping practices |
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| Bienvenido Consumidor Join Date: Jul 2003 Posts: 163 Location: Dallas. | Toynk Toys = bad shipping practices Recently I ordered a Masterpiece Starscream MP-11 from Toynk Toys, but was very disappointed in the condition it arrived in. The packing was sub-par and Starscream paid the price. Instead of providing an ample sized box and using packing material around the outer edges, the box of MP-11 sat right against the outer wall of the shipping box and got crushed. It's unfortunate and it's a problem that could have been easily avoided. What's worse is that Toynk flippantly responded, "These are packed quite well actually." when I brought up the matter of the insufficient packing material. Thankfully, Amazon provides an A-to-Z Guarantee for my purchase and I'll get my money back. I'm never going to do business with them again because the hassle of shipping my item back isn't worth the twenty dollars I "saved." I'm not sure if this is typical of their service, but I thought I'd share my experience with other fans. If this post is in the wrong section, I would appreciate if a mod could move it. As far as I can tell, this seems like the right place for the posting. If not, I apologize. I'm not saying Toynk is a bad retailer, but I've certainly experienced better from Captured Prey, TFSource, and Big Bad ToyStore. ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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| | #2 |
| Ruler of a distant land Join Date: Nov 2004 Posts: 309 Location: DFW TX | Wow, that got messed up. I had an almost identical experience. I got mine from Toynk off Amazon and it was packed the exact same way. Box just big enough and two pieces of packing paper. Fortunately for mine the MP's box was against the side that took the least amount of crushing. Though Starscream's box is pretty messed up, the figure was ok. Still is blows if I ever decide to resell the item down the road. Here's a shot of the worst corner of my box. ![]() |
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| Banned Join Date: Apr 2012 Posts: 4,564 Location: If you grew up where I grew up, you'd be f***ing dead! Collection Count: A select many News Credits: 1 | I'd be inflamed if I got a product from a normal seller in that bad of a condition. |
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| Walking the Dinobot Join Date: May 2012 Posts: 2,029 Location: Columbus, Ohio Collection Count: at least 84 | Was the figure itself damaged?
That is a Tasty Burger!3DSFriendCode: 2492-4170-3439,PokemonB/WFriend Code: 4942 5827 5915 SteamID: Countrysteve PkmnB2/W2FC: 3568 9538 9569 XBL Gamertag: bigfan321 |
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| Master of the Unknown Join Date: Jun 2009 Posts: 10,390 Location: Austin TX Collection Count: 400 News Credits: 4 | Tell you what, mail me 40 dollars and I'll trade boxes with you ![]() EDIT: You got it as part of that sale right? ![]() PSN: Trojantx Feedback TFW / HISS Tank / Sales Thread |
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| Senior Member Join Date: Jul 2002 Posts: 10,308 Location: Rotterdam NY News Credits: 9 | Wow, guess I'm glad my order didn't go through Saturday after all. My feedback |
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| | #7 |
| They can't beat the best. ![]() ![]() ![]() Join Date: May 2003 Posts: 36,452 Location: Zebulon, NC News Credits: 11 | Did you contact Toynk Toys? My thinking is that they would work something out with you there. |
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| JAFCON CONVOY! Join Date: May 2004 Posts: 13,676 Location: Cybertron Collection Count: I've lost count!! @_@ News Credits: 1 | that's why people should go Robotkingdom! ![]() ![]() STILL Want Car Robots Brave Maximus! |
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| "No Mas" My Wallet Join Date: Apr 2009 Posts: 14,714 Location: Detroit Lakes, MN Collection Count: 255 | Ouch. I believe i have ordered from them before Via Amazon but nothing so large or expensive as MP-11. They with out question should have used a larger box and padded it. To me BBTS is the gold standard of packing what the sell to be shipped. |
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| | #10 | |
| They can't beat the best. ![]() ![]() ![]() Join Date: May 2003 Posts: 36,452 Location: Zebulon, NC News Credits: 11 | Quote:
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