WTF? HTS wiped out my wave 1 order |
06-17-2008, 04:13 PM
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#1 | | YO GONNA BLEED Join Date: Jul 2002 Posts: 6,240 Location: California Collection Count: 42 News Credits: 1 | WTF? HTS wiped out my wave 1 order
I'm looking at my order history right now. They wiped out everything except two orders. I still have orders for leaders Bulkhead and Megatron, Ultra Magnus, Grimlock, Lugnut, Blackarachnia, and Supreme Optimus. Nothing else. I had every single regular Animated toy preordered. I have not received any kind of shipping notice. 
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06-17-2008, 04:19 PM
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#2 | | Shockwave's Love-child Join Date: Oct 2007 Posts: 377 Location: sitting on a beach earning 20% | Yep, it's weird what's going on with HTS. I logged in to see if they canceled my orders as I requested and all but my Grimlock/Lugnut order were...why they kept that one listed as 'backordered' I dunno  | |
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06-17-2008, 04:20 PM
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#3 | | Banned Join Date: Jun 2008 Posts: 45 Location: Cybertronz News Credits: 1 | "It's a new system, blah, blah, blah" "It sucks"  | |
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06-17-2008, 04:43 PM
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#4 | | Herald of Unicron Join Date: May 2008 Posts: 2,418 Collection Count: About 70 | I do not see my order that was on hold too... | |
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06-17-2008, 04:54 PM
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#5 | | Resident A$$hole Join Date: Jan 2005 Posts: 2,104 | My order is missing as well.....stupid @#$%^&
Guess trying to save time and money looking for stuff is useless when online retailers can't even get their shit straight. | |
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06-17-2008, 04:56 PM
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#6 | | Banned Join Date: May 2008 Posts: 1,432 News Credits: 1 | probably system glitch, probably fixed later | |
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06-17-2008, 04:58 PM
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#7 | | Terrorcon Join Date: Aug 2007 Posts: 1,558 Location: Pittsburgh, PA Collection Count: 425 News Credits: 1 | I'm guessing system glitch too, since I don't have orders listed in my order history, even the ones I made last year.
So hopefully they'll be back up by next...or else I guess I'll have to go out and buy everything at stores without benefit of 20% off and free shipping. I really hope my order reappears. 
My feedback thread | |
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06-17-2008, 04:59 PM
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#8 | | Poop. Join Date: Aug 2004 Posts: 3,958 Location: IL Collection Count: 1,500 or so News Credits: 7 | they've been updating their systems for the past day or 2. I'm sure this is a bug during the implementation. | |
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06-17-2008, 05:05 PM
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#9 | | Farewell Dear Friend Join Date: Jul 2006 Posts: 2,849 Location: Baxley, Georgia Collection Count: Too busy buying them to count. News Credits: 7 | I just called about the same thing. I was told to call back in an hour or so. All my other orders are fine but I was worried about my Premium Bumblebee order and Shipwreck/Copperhead and Firefly/Storm Shadow orders. I knew the Joe's were listed as shipping with a tracking number but both orders were listed as "Discontinued". It will suck if my wave 1 Animated order was canceled since I had 10% off plus free shipping.
As for the changes to improve the site, so they say, I liked it better before. It was nice when I could click on which category of Transformers I wanted to look at without having to look through 242 figures to find what I wanted. Now they have the brands to the side. That was a big step backward in my view.  | |
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06-17-2008, 05:06 PM
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#10 | | Ethically Challenged Join Date: Mar 2007 Posts: 3,713 Location: Chicagoland Area Collection Count: Not enough | Yeah, that's weird. One preorder is gone, whereas another has Leader Megatron scheduled to ship today, instead of July (and the rest in the order shipping today instead of 6/23)...  | |
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