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TFCC Online Club Store Update

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Old 07-05-2012, 05:04 PM   #1
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TFCC Online Club Store Update

I received an email this afternoon about the update on both Transformers and GI Joe Collectors' Club.

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This quick update is going out to all members of both clubs.

It will still be a couple more weeks (we don't know exactly how long as we are waiting on the host to finish their work) until our dedicated store server is online.

Once it is ready to go, we will let you know that products in the store have be made active and you will be able to order items from the clubs again.

We do not anticipate that all items will be available in the club stores on opening day so please have patience as we finish the migration from the old e-commerce site to this one.

In addition, to try and avoid a denial of service issue (because of the volume) we will only bring one set of products online at a time.

We will email you when we are going to bring the products online. We are anticipating being ready to go the week of July 23rd, but that could change.

Thanks to both groups for your patience and the two great conventions this year!

Brian
I guess FP is starting things slowly on the release of sets one at a time.
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Last edited by Waverider; 07-05-2012 at 05:09 PM..
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Old 07-05-2012, 07:39 PM   #2
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The fact that it has taken this long and they still have not successfully updated their store shows a complete lack of professionalism on their part. At this point I'm not disappointed in the club, I'm disgusted by it.
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Old 07-05-2012, 07:43 PM   #3
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I wouldn't be surprised if they're not migrating to a new server at all and are just staying on the same one, but hoping that by releasing things in pieces instead of all at once, no one will notice and they won't get hammered.
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Old 07-05-2012, 08:14 PM   #4
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Old 07-05-2012, 08:16 PM   #5
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Originally Posted by Composite Ghost View Post
The fact that it has taken this long and they still have not successfully updated their store shows a complete lack of professionalism on their part. At this point I'm not disappointed in the club, I'm disgusted by it.

Not necessarily lack of professionalism, but rather lack of e-commerce knowledge
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Old 07-05-2012, 08:45 PM   #6
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The only problem I have with this is they don't combine shipping. If they are going to roll-out stock one at a time, are they going to hit you with shipping on each item you order?

So for example, they put posters up one day and you place an order...that's one transaction. The next day though, let's say Runamuck goes up and you don't want to miss out...that's another seperate tranaction with shipping. Now on the 3rd day, let's say they have a limited amount of the leftover convention sets and their going fast...so you place a 3rd order, again getting charged shipping.

Is Funpub going to combine shipping for multiple purchases during this slow roll-out period or are we going to get the shaft on multiple shipping charges due to their mistakes?
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Old 07-05-2012, 08:55 PM   #7
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Originally Posted by seeker311 View Post
Not necessarily lack of professionalism, but rather lack of e-commerce knowledge
Either way, I'm still disgusted.
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Old 07-05-2012, 08:57 PM   #8
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Originally Posted by Quicky View Post
The only problem I have with this is they don't combine shipping. If they are going to roll-out stock one at a time, are they going to hit you with shipping on each item you order?

So for example, they put posters up one day and you place an order...that's one transaction. The next day though, let's say Runamuck goes up and you don't want to miss out...that's another seperate tranaction with shipping. Now on the 3rd day, let's say they have a limited amount of the leftover convention sets and their going fast...so you place a 3rd order, again getting charged shipping.

Is Funpub going to combine shipping for multiple purchases during this slow roll-out period or are we going to get the shaft on multiple shipping charges due to their mistakes?
I'm betting on the shaft.
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Old 07-05-2012, 09:47 PM   #9
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I'm happy.

This means signing up for the subscription service will be a next month thing, and not a this month/clashing with my attempts to pay for SDCC Bruticus thing
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Old 07-05-2012, 09:53 PM   #10
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Quote:
Originally Posted by Quicky View Post
The only problem I have with this is they don't combine shipping. If they are going to roll-out stock one at a time, are they going to hit you with shipping on each item you order?

So for example, they put posters up one day and you place an order...that's one transaction. The next day though, let's say Runamuck goes up and you don't want to miss out...that's another seperate tranaction with shipping. Now on the 3rd day, let's say they have a limited amount of the leftover convention sets and their going fast...so you place a 3rd order, again getting charged shipping.

Is Funpub going to combine shipping for multiple purchases during this slow roll-out period or are we going to get the shaft on multiple shipping charges due to their mistakes?
Shaft.

Plus, they are high shipping costs, so that's an extra bonus.
Stupidity should be painful!
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