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Botcon 2012 Metalhawk

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Old 03-29-2012, 01:03 PM   #31
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Originally Posted by MegaMoonMan View Post
The point remains - you're showing pictures of a defective product. That's not doing anyone any favors, especially considering your track record for QC issues.

No news is good news in this case.
I appreciate your feedback... This is the only MH I have on hand and figured most fans would get a kick out of seeing MH with Scoop. And I think most did and realize their MH will be just fine...
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Old 03-29-2012, 01:06 PM   #32
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Originally Posted by Pete@BotCon View Post
I appreciate your feedback... This is the only MH I have on hand and figured most fans would get a kick out of seeing MH with Scoop. And I think most did and realize their MH will be just fine...
I still fail to see how showing defective product is doing anyone any favors, or leads to people being secure in the thought of theirs being ok.

The fandom appreciates your feedback.
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Old 03-29-2012, 01:06 PM   #33
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Man, I love that MH! Thanks Pete.
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Old 03-29-2012, 01:09 PM   #34
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Originally Posted by MegaMoonMan View Post
I still fail to see how showing defective product is doing anyone any favors, or leads to people being secure in the thought of theirs being ok.

The fandom appreciates your feedback.
Anyone that goes to BotCon has all weekend to swap out any product that is defective. The number of trade outs we do are EXTREMELY small. We usually pull about 12 sets for exchanges and never get close to using all 12. Especially in recent years.

So yes, our track record on people being secure in the quality of product they receive at BotCon/non-attending is very good.

Thanks again...
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Old 03-29-2012, 01:11 PM   #35
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Man, I love that MH! Thanks Pete.
I love those customs in your Sig

But yes, we really dig human shell Metalhawk. Looking forward to you getting yours!
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Old 03-29-2012, 01:13 PM   #36
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I'm coming around to it. Would have preferred a normal robot head, but he's a keeper.

Those SG figures, though...
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Old 03-29-2012, 01:20 PM   #37
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Originally Posted by MegaMoonMan View Post
I still fail to see how showing defective product is doing anyone any favors, or leads to people being secure in the thought of theirs being ok.

The fandom appreciates your feedback.
We all get that you're upset with FP, but for God's sake, he came on and said it was simply a color sample, nothing more. Sheesh!

It seems like you are just looking for something to complain/bitch about, and nothing more. Especially when there are so many legitimate things to bitch about with them!
Stupidity should be painful!
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Old 03-29-2012, 01:23 PM   #38
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We all get that you're upset with FP, but for God's sake, he came on and said it was simply a color sample, nothing more. Sheesh!

It seems like you are just looking for something to complain/bitch about, and nothing more. Especially when there are so many legitimate things to bitch about with them!
A thread with a picture of a defective toy was started. There was nothing mentioned about color samples or anything like that when it was first posted here.

Sample or not, it's defective. It's not something I would share with a community that is already upset. I don't see why that's so hard to comprehend from a business standpoint.
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Last edited by MegaMoonMan; 03-29-2012 at 01:26 PM..
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Old 03-29-2012, 01:25 PM   #39
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The colors are VERY nice, but the human face is just a little too far IMO.
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Old 03-29-2012, 01:27 PM   #40
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Originally Posted by Pete@BotCon View Post
Anyone that goes to BotCon has all weekend to swap out any product that is defective. The number of trade outs we do are EXTREMELY small. We usually pull about 12 sets for exchanges and never get close to using all 12. Especially in recent years.

So yes, our track record on people being secure in the quality of product they receive at BotCon/non-attending is very good.

Thanks again...

Couple of quick comments:

- Since it's a color sample, is there still a chance that the fin will be painted red, or is that off the table?

- What is the protocol for non-attendees to exchange defective parts in a set?

- Can you please elaborate on the potential Artists' Alley issue here? http://www.tfw2005.com/boards/transf...botcon-87.html
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