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Fandom Card Issues 2/2012

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Old 02-08-2012, 09:44 AM   #171
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No weird transactions on mine..I ordered first few minutes it went online before crashed or anything..but just to be safe, I canceled my card too! Fun fun folks, fun fun!
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Old 02-08-2012, 09:47 AM   #172
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I'm one of the "few" that contacted you, and I'm still being ignored.
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Old 02-08-2012, 09:49 AM   #173
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Originally Posted by Stormcrow View Post
I'm one of the "few" that contacted you, and I'm still being ignored.
If your email got missed, please resend or call the 1 800 # and Cust service will be happy to assist.
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Old 02-08-2012, 09:51 AM   #174
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Good on TFW for putting this on the front page. At least SOMEBODY cares about warning people.

Checking my card daily, nothing weird yet. I'm not going to go nuts and cancel it out of paranoia or anything, my bank has already told me that if anything fraudulent shows up it will be taken care of.
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Old 02-08-2012, 09:51 AM   #175
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Originally Posted by Pete@BotCon View Post
Then contact us. We have said numerous times, please contact us. We have only had a few people contact us, and I believe only one in the last week.

So again, if you have an issue, contact us and we will do our best to look in to.
Do your people reply when we contact you?

I sent an email about my credit card being exploited 2 days ago and haven't heard a word from funpubs. It wasn't even a nasty email, just a heads up.

Acknowledgement of the email would have been nice at least.
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Old 02-08-2012, 09:53 AM   #176
Addicted to plastic crack
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I have had no issues on my card, and I've been keeping an eye on it every couple days since my order was placed.
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Old 02-08-2012, 09:53 AM   #177
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You know what's funny, I bet any amount of money that FP is thinking "we have all these exclusives, there's no way people are going to quit ordering from us, so who cares if a few people got charged."

Anyways, my experience with FP right now is that when I first got the order in, my card was charged, then refunded, then charged again 3 days later. Not sure if they did it, or my bank was being goofy. I was part of the TFSource debacle and had my card test charged. Right now I'm watching my bank like a hawk, and most likely when I have time to spare to wait the 10 days for a new card, I'm most likely going to be getting one.
As of today, no test charges yet, but I'm watching out for it......
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Old 02-08-2012, 09:55 AM   #178
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My old CC was fraud around $400 UK on Jan, 2 week after purchase club's figures. I had mail them to warn about this but they refuse that could not cause by their system and I'd post on their facebook to warn other people and was deleted in few second. The old CC used to give information only BBTS (1 time on mid of 2011) and TFCC (2 time near end of 2011). Now, my new CC only give away information on preorder Run-Over and SG Drift. And I keep watching closely for any fruad. I can't see any other excuse if it happen again this time.
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Old 02-08-2012, 09:57 AM   #179
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i emailed you about something else, never heard back.
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Old 02-08-2012, 09:58 AM   #180
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i emailed you about something else, never heard back.
Me too.
I had to rely on the guys in this thread to give me the information..
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