i never post on here but i felt i had to throw my case in too.

In 12 years ive never been hit by fraud, but a week after renewing my TFCC membership i got hit with £1000 worth of charges

Its sorted now but the timing had me spooked and the fact that this is happening ACROSS THE FANDOM means that its not an isolated incident or random coincidence

 

Why not?

And thanks for posting those numbers Lumpy.

 

I posted about my fraud on Seibertron last week when this story ran over there. It's not clear to me who the source is. I have two fraudulent charges on my AMEX. However, the first one came several days before the TFCC orders opened. The charges I got were:
1/31/12 Gamestop.com $49.99 purchase (I've never purchased from Gamestop.com)
1/16/12 Experian credit report purchase of ~$17 (which is odd and the AMEX rep said "maybe they're trying to steal your ID"....great....)

I successfully disputed both because AMEX is awesome.

I know this can't be from FunPub since they don't accept AMEX (lame). On my VISA, I haven't noticed any unusual charges.

TF related, I've purchased, with my AMEX, from BBTS and TFSource. However, I use my AMEX whenever possible for the cash-back rewards. Who knows where this could have originated from.

BTW, I've said this too many times now but it still needs to be said. If you are purchasing on line with your DEBIT card, you are setting yourself up for a horrible hassle. Just use a credit card. I know some of you might not be able to get credit cards easily, but you can. If you're young and have no credit, you can get a secured credit card through your bank. Credit cards give you so much more flexibility when disputing a charge. When you have a fraudulent charge on you debit card, that's as good as cash and you won't get it back until the bank processes the dispute. That can take quite some time and meanwhile you're short that much cash. With the credit, those charges are put on hold in dispute and you do not have to pay the balance for that charge nor do you accrue interest.

 

I'm not 100% positive but I don't think Paypal allows it.

 

This is great advice that I will be taking!

 

EDIT: more info from Lumpy. Disregard.

 

Yes and no. You can preorder stuff on ebay if you pay up front. While they may not allow it, they certainly do not stop it. Since TFCC does preorders for these up front, Paypal could be an option.

 

Just to be clear, a card need not be used online at all to be subject to fraud.

 

Oh, gotcha. Yeah ... then if they swapped vendors overnight ... not much else to say here.

I'll shut up now : x

 

Yeah, it's not FunPub's breech of security, but the company they used. The issue is exactly what was already stated, FubPUb should have sent out an email for everyone to check their accounts as a heads up.

Not that difficult.

 

If you want someone to be pissed off about, blame the scumbags that do this for a living an steal our hard earned money. There the ones that make buying anything a gamble!

 

Yes I realize this. However when said card is used to purchase coffee at my job and really nothing else (as it is my secondary account) besides the occasional online transaction (again only Fun Pub in so many months), then I have to go with what is more than likely. Haven't heard a single other person at work complain about $1 Google charges from a drink purchase from Aramark.

 

The only thing that keeps coming back to my mind is "All of this for two fucking toys"

I shake my head any more and it will roll off of my shoulders......

 

He's just copy-pasting the bit that was posted on Facebook back on February 1st.

 

As of this posting, these are the people that have been affected so far (correct me if I am wrong):

EDIT: Trying to keep a running list.

StayingInTheBox
Stormcrow
Alldarker
Killbot
Anguirus
Big Filipino
GogDog
Keldroc
Alternator77
escutler
El Duque
Boardwise
ROCK LEE
Jarodimus
Panzerjedi
Stasislock
Fighbird
Dinotron
Megaprime80
RatTrap Primal
SideSwipe75
TheMonarch
Razor24
Oneiros
Oxidative
dtjattan
NC Soundwave
Freezah
aey103
Kid Forgotten
CRAZYERY
TFMyriad
UltraMagnus2008
mugen_prime
Captain Acehole
bradforj
Rusty Muffler
starscreamzx
robwin1974
Scourge_151
raiden225005
ursa magnus
Hot Shot.
JazzyHide!!
outback
crazyfist1979
heatherbeast

47 people in the last 7 days. And that's just the people that have posted in "this" thread on THIS site. There may be other threads on the forum where people have posted. People are posting on Seibertron.com that they have been hit as well (which, BTW, they posted a "warning" thread last Thursday soon after the first reports started trickling in).

Plus, not every collector is a member of a forum, or if they are they only periodically check in. Who knows how many other people are affected?

The sad thing is, NOBODY directly blames TFCC for the compromised info, the main point of contention is that they should have taken five minutes of their time to send an email to their membership stating that something may have happened and to check their accounts. The fact that their only acknowledgement of the issue (up until a few minutes ago) was some half-assed "well it happens to everybody, only a few people have contacted us about it" response from Pete is horrendous customer service. Considering that the people that have contacted you, have NOT received any response whatsoever, I am not surprised that only "a few" have contacted you, as they obviously view it as a waste of their time.

Can you imagine how many headaches could have been saved if an email went out last Thursday or Friday? Practically everybody would have had praise for the Club and said "Hey, thanks for the heads up. Good to see you have your customers' best interests in mind." Sadly, that did not happen and we all know how important we really are in the club's eyes.

From an outsider looking in, one could view the stone-cold silence on the part of the TFCC and come away with an opinion that maybe they know more about the security issue than they would want us to believe. Oddly enough, I just checked out the TFCC forums (Feedback, Club News, General Discussion and Botcon2012 subforums). No topics exist on this matter, and I don't see any posts on this matter. Ironic, isn't it? Then again, every other attempt to access their forums took about 10-15 seconds to load and then was met with a 500 error, so I stopped wasting my time after a minute or two.

That's what a lot of people are about to do with the club: Stop wasting their time.

 

Well, no posts exist on the TCC forums because nobody actually uses them.

Which, might I add, is in of itself an issue.

 

Very well said Payton34 and I am in full agreement.

 

Wow I see others with Chase have a mysterious charge as well to Google, Chase woke me up yesterday at the first hrs of being open to call and confirm that I made that charge. Thing is I don't use my card all that much, however, I was thinking on using it on the club site 'cuz my other one didn't go through, though the card I did use has nothing suspicious on it. . . yet.